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Roofing reviews in Fairport

  • A
    Monroe Gutter Cleaning LLC
    I didn't give perfect scores across the board for a few minor reasons. I had a question before work began regarding replacement of a broken downpipe and flange. Service provider contacted me quickly after I submitted a request through Angie's List. Provider's e-mail to me had "car cleaning" in the subject line, which confused me until I read the e-mail. He offered to fix the downpipe and flange if I purchased the parts myself (to save money). I planned to do that and then contact provider again to schedule a date for the work to be done. The very next day I got home from work to find a mysterious white kitchen trash bag sitting next to our garage door. I peeked inside and saw what looked like dirt and wet leaves. I thought it might have been plant cuttings from our neighbor for my wife to plant in our yard. When I got home I asked her about it but she said no, she was not expecting any cuttings from the neighbor. She refused to look in the bag and was "creeped out" that someone had left a bag with unknown contents sitting next to our garage. Later that evening I found an invoice for gutter cleaning in my front door jamb. Eventually I put 2-and-2 together and realized the gutter cleaners had been there that day and had bagged up the gunk they cleaned out of our gutters and left it in a bag by our garage door (perhaps as evidence for us to see what they had cleaned out of our gutters?) Of course, I had not yet purchased the parts that needed replacing, so in order to get my downpipe and flange fixed will now require another visit, which I'm sure will cost more than it would have if they had waited for me to contact them that I had the parts they needed. In any event, the service seemed to be performed as expected, but the miscommunication in the e-mail and the bag left behind with no explanation leaves me unable to give a perfect rating. I also think $149 to clean gutters is rather pricey (it couldn't take more than 30-45 minutes to do the work), but that seems to be the going price. I guess I'm in the wrong line of work, LOL.
    - Paul G.
  • F
    Monroe Gutter Cleaning LLC
    A month after the gutter cleaning we noticed water pouring over the gutter near the downspout. We are not in that part of the house a lot so that is probably why we didn't notice the problem right away. We called the company and were told they would come back and "if it is old stuff they will take care of it at no charge but if it is new there will be a charge". We would have to take their word if they say it is new. There are no trees in that area. Lesson learned: we will be home in the future (with a different company) to see what is being done.
    - Richard C.
  • A
    Picture Perfect Cleaning
    Excellent job. We had just completed several major projects at our home and the dust and dirt was awful. We talked to Danielle at Picture Perfect and are so happy we did. Danielle and the crew were on time, very professional and worked together well. A lot of attention was paid to detail, which was very important to us. They asked what we wanted done in each room, addressed any concerns, and respected our wishes for specific items or products. Upon completion we were taken through each room and spot checked areas. If there was even one speck of dust Danielle would take care of it and let whomever cleaned that area know (in a very nice way) that something was missed. All in all, we highly recommend Picture Perfect and will now use them on a regular basis. Thanks for a great job.
    - Victoria J.
  • A
    Todd Jones Custom Construction
    Rob had his roofing people repair a leak even though the weather wasn't great. We appreciate the quick response and quality of their work. We are having Todd Jones quote us on some additional projects.
    - Vincent B.
  • A
    Todd Jones Custom Construction
    After surprise water damage 12 hours before we closed the sale on our empty house we needed to have the house repaired as soon as possible for the sale to continue. We had used Todd Jones in the past for a powder room remodel and they were the first people we called this time. Todd came right out and has an estimate to us within a day of the damage, in fact the dry company was still ripping out and drying. They were very easy to work with and kept us abreast of all that was going on in the house, as well as doing an amazing job! The damage was severe but within a few days everything was put back as it was and it looks better now than it did before! The sale was able to continue 1 month after the damage occurred and we were thrilled with all the work. Being out of state and not able to swing back up to personally be hands on was initially difficult but Todd and his great team were on our side making the best choices and working with us at every turn. Our best interests were at the forefront of their work and it really put us at ease in stuck a stressful situation. We have recommended them in the past tonfriends and family but want to recommend them to everyone with work to be done in the Rochester area.
    - Megan W.
  • A
    Monroe Gutter Cleaning LLC
    Another great experience with Monroe Gutter Cleaning LLC this year. The past few years we have used Monroe Gutter Cleaning LLC to clean out gutters and roof at the end of the fall season. We usually have to wait until late in the year because the trees around us drop at the end of November and Chet has always been great about working us in even when the weather isn't great. We will be back again next year!
    - David D.
  • A
    Catalino Gutter Systems
    They did a great job. Jeremy and his employees were very professional. The new gutter system is a big enhancement over the one we had. I have no hesitation in hiring them again, or referring them to others.
    - MICHAEL M.
  • A
    David Thibodeau Gutter Co
    David stopped by while I was at work to do the estimate then gave me a call to let me know price. The installation was about 1 and �� weeks later. The gutters look great. My ONLY criticism would be that the guys weren't careful about clean up. Left a couple of old pieces of gutter in the lawn (glad I spotted them before I mowed the lawn) and a caulking gun. Also, I noticed one of my planters was broken (probably hit by the old gutter coming down). No one told me about it but discovered it later. Accidents happen but it would have been nice to have been told.
    - Jeanine B.
  • A
    Picture Perfect Cleaning
    Joshua cleaned my gutters, and offered valuable advice. I had him out because, during a recent driving rainstorm, our dinning room ceiling, walls and floors were damaged by water coming in from the roof. I noticed one downspout was clogging up and a lot of water was backing up. He was able to look over the situation and gave me valuable feedback, in addition to cleaning my gutters. He was prompt, very professional, and does a great job.
    - MICHAEL M.
  • A
    Sunset Roofing LLC
    My wife and I are very pleased with the roofing job that Sunset Roofing LLC completed for us on our home. All of the interactions we had with this company were courteous and highly professional. Roman was punctual and prepared for our estimate. We tend to do a great deal of research before we jump into any project, and with his extensive roofing experience, Roman was able to answer any questions that we had (roofing materials and techniques, warranty info, etc). The job was started on time, and took approximately 3 days to complete. Both Roman and Dave (the foreman) were easily accessible the entire time, and sustained great communication throughout the entire process. The crew worked expertly and efficiently, and was properly staffed to do the intended job (8-10 members). The space between homes in our neighborhood is fairly tight, and they did a great job protecting our house and containing the debris from the tear-off. Dave, along with each and every crew member, did a fantastic job going the extra mile to make sure that we were happy with the final product (including clean-up). We strongly recommend this company for any of your roofing needs!
    - Dennis R D.
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Roofing Contractors in Fairport

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