Brockman Tree & Lawn Care LLC

A 161 Reviews

Founded 2011 • Angie's List since April 2012

Angie's List certified badge

Licensing

Licensed
  • Trade License Number
  • C8824873
  • Trade License Locale
  • NY
  • Trade License Authority
  • NYSDEC
  • Trade License Expiration
  • 20151221
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM

Company Contact

727 Whitney Rd W

Fairport, NY 14450

Description

Locally and Family owned and operated by the Brockman family with over 70 years of hands on experience. We do not use sub-contractors for any of our landscaping, fertilization, or lawn & yard work projects. We also offer a warranty for any seeding job and guarantee visible results with our lawn care programs. We offer online bill pay and account management. All customers get a call ahead for lawn care service so you know when we are coming....

Verified Reviews

161 Total Reviews
Reviews by Rating
A Rated
115
B Rated
14
C Rated
10
D Rated
10
F Rated
12
Read reviews by category
lawn care (124)lawn treatment (61)snow removal (27)lawn & landscaping (19)leaf removal (14)mulch delivering (11)tree service (10)excavating (4)property management (3)lakefront landscaping (1)
Showing 1-10 of 161 reviews
A

RATED

10/16/2020

GREAT - Timely communication prior to and following services provided. Office staff and service providers courteous, listen well, and respond in a supportive, respectful manner. We had guests coming to our home the day service scheduled and service was provided in a timely manner so as to not interfere with our time with our guests.

DESCRIPTION OF WORK
Lawn treatment - fertilization and aeration

CATEGORY lawn treatment

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/16/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the great feedback. We strive every day to provide this for all of our customers. We greatly appreciate your business and look forward to working together for a long time.
F

RATED

10/15/2020

AFTER LOOKING AT THE REVIEWS ON ANGIES LIST--I'M NOT THE ONLY ONE TO SINGLE OUT THIS COMPANIES OUTRAGEOUS PRICING. ALMOST DOUBLE WHAT I HAVE FROM OTHERS AND THE ESTIMATE TOOK ITS TIME GETTING TO ME. CHARGING A SERVICE FEE TO TAKE THE LEAVES I'M PAYING YOU TO CLEANUP. OTHER COMPANIES TAKE THE LEAVES WITH THEM ONCE THE JOB IS FINISHED. MUST BE ALOT OF GAS USED FROM FAIRPORT TO GREECE TO ADD THIS CHA...

DESCRIPTION OF WORK
WAS LOOKING FOR LEAF CLEANUP FOR MY FRONT AND BACK YARD WITH ALL DEBRIS TAKEN AWAY

CATEGORY leaf removal

WORK COMPLETED ON 10/15/2020

SERVICE PROVIDER RESPONSE

Yes, for this service it does cost more for us to do it in Greece because it does take use more time on the clock to do it. We were up front about our costs and you are more than welcomed to take it or leave it. I'm a bit surprised that you would feel the need to rate our reputable company the way you did because you thought our costs were to high. I would recommend you using a company nearby for ...
D

RATED

10/10/2020

At least Brockman finally called,saying he was on vacation is he the only one doing the work.Or was saying he was in vacation how do you run a service like that. Not dependable at all

DESCRIPTION OF WORK
Nothing was ever done

CATEGORY excavators,leaf removal

WORK COMPLETED ON 10/10/2020

SERVICE PROVIDER RESPONSE

I'm very sorry for the delay, what happened was that one of our office staff people who handles all of our Angie's List inquiries was on vacation for 2 weeks and it was an oversite in our end to not have that covered. We have others working (full time office staff of 3+ people). Typically the turn around time is less than a week, but with the time of year and call volume being up we have been a bi...
F

RATED

09/20/2020

I was told someone would be out to look at it in 3-5 business days then send me a report. That was about two weeks ago. As far as I know, no one has been here, though it's possible we didn't see them. In any case, we have received no follow-up info, either by phone or email. "F" rating is for lack of response so far. That could change if I hear from them, though it's now almost too late to seed th...

DESCRIPTION OF WORK
(possible) weed killing, followed by re-seeding.

CATEGORY lawn service

WORK COMPLETED ON 09/20/2020

SERVICE PROVIDER RESPONSE

I know there was a delay and we have been extremely busy trying to get to everyone in a timely manor. I apologize that we didn't get to you until 9/23. Typically we have a quicker turnaround but this year it has been very busy at times and we can only get to so many estimates a day. We wish we could've gotten to you sooner and made things work. We wish you the best and hope we can have another cha...
A

RATED

09/18/2020

It has been several years and our lawn and soil is healthy.

DESCRIPTION OF WORK
Yearly Lawn Maintenance Fertilization Program

CATEGORY excavators,lawn treatment

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/18/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for sharing your experience with our company. We are grateful for your business. Please let us know if you ever have any concerns.
D

RATED

08/29/2020

I signed a contract to have work done with a plan to design beds along my house. They only completed half of the contracted work and have not returned my calls requesting they finish what remains.

DESCRIPTION OF WORK
Tree and brush removal

CATEGORY tree service

COST $998

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/28/2020

SERVICE PROVIDER RESPONSE

[Member Name Removed], thank you for taking the time to share you experience with us. As I try to look into this to see what happened I show that the work was not marked as complete on our end until 9/4. I'm sorry for any confusion, but I'm hoping that this issue has been rectified/completed. If for some reason it hasn't, please let me know. Our goal is to always complete every job with full satis...
F

RATED

08/05/2020

The landscape company did not do this not could they recommend anyone.

DESCRIPTION OF WORK
Artificial turf

CATEGORY lawn service

WORK COMPLETED ON 08/04/2020

SERVICE PROVIDER RESPONSE

I'm sorry but this is a first. We have never received a poor review just because we didn't offer a service you wanted. Unfortunately we can't do everything. Maybe it will be something we do in the future. In the mean time, I'd recommend searching for a company that specializes in Artificial Turf.....our current work is trying to make lawn grow and stay healthy.
A

RATED

05/08/2020

The first treatment has been performed. There are more scheduled throughout the summer.

DESCRIPTION OF WORK
Lawn care (non mowing)

CATEGORY landscaping,lawn service,lawn treatment

COST $700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/05/2020

SERVICE PROVIDER RESPONSE

Thank you for sharing your experience. We appreciate hearing from our great customers!
A

RATED

03/05/2020

I normally shovel the snow from my driveway. It's good exercise. However, due to a surgery, I needed to find somebody who was willing to plow my driveway for a short period of time. I contacted Brockman and they indicated that they would be willing to do it. I found them to be very professional. They sent me a contract via email that clearly described their service. Signing up was quick. If I had ...

DESCRIPTION OF WORK
Snow Plowing

CATEGORY snow removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/04/2020

SERVICE PROVIDER RESPONSE

That's so great to hear [Member Name Removed]. I'm glad to hear that you found our service to meet your needs and enjoyed your experience. Let us know what else we could do for you!
C

RATED

12/11/2019

Did not hire proposal was for total yard cleanup and too high

DESCRIPTION OF WORK
Just wanted leaves removed at street level.

CATEGORY lawn service

WORK COMPLETED ON 12/11/2019

SERVICE PROVIDER RESPONSE

I'm sorry we couldn't meet your budgetary requirements for this work. Unfortunately cleanups are pretty labor intensive and in turn can get a little pricey depending on the property. We hope you were able to find someone to fit your needs.

Services Offered

Lawn Care & Landscaping – Mowing, Fertilization, Renovations & Seeding, Maintenance, Aeration & Overseeding, Mulch Installation, Lawn Rolling, & Spring & Fall Cleanups. Tree Service – Injection & Arborjet. Residential Snow Plowing.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Satisfaction