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Plumber reviews in Elmira

  • A
    It went better than I expected.  Mike was very thorough in figuring out what the problem was and how to fix it.  He unfortunately informed me that the water coming up from the drain was sewage, not rain water that I was hoping for.  :(  He was able to clear the drain and even provided me with a new cap to replace the one that broke off when opened the drain.
    Being a new homeowner, Mike gave me some great advice to help keep the drain clear, and how to combat the cold winder months ahead.  
    Although I really hope that I never need Drain Brain's services again, I've got their number saved in my phone, just in case. 
    I would highly recommend this company.
    - Robert I.
  • A
    Struble Plumbing, Heating & Air Conditioning Inc.
    We have worked with various contractors/plumbers since returning to this area and Struble's has been the best we have experienced. They came when they said they would the owner oversaw all areas of work and the workers were wonderful to deal with.  They were very polite, cleaned up each day and were quick to do a very overwhelming job.  I highly recommend this company and will work with them whenever needed.  They are truly the best, professional and wonderful to work with, I can't say enough good about them.
    - Margaret B.
  • F
    Struble Plumbing, Heating & Air Conditioning Inc.
    I needed pipe run for a gas dryer, a stove and needed an estimate for a new water heater. I've recently purchased a home and my appliances are sitting in my living room because of the plumbing needs. I am now three weeks without a stove nor a dryer. I find it grossly unprofessional to not have the courtesy to call to reschedule.
    - Sandra P.
  • A
    Allen's Plumbing Heating and A/C
    I called Allen's after a negative experience with another plumbing company. I found that there was a person in the office to answer the phone and in off hours there was an answering service. I called to make an appointment, realized later that I had an important meeting and had to cancel. The office was very flexible and I was able to get an appointment later in the day. The plumbers arrived, did their work in a timely manner, and explained and showed what they had done. The $85 service call seemed a little higher than usual, but the professionalism demonstrated in my whole experience warranted the slightly higher fee. I will definitely call Allen's in the future for my plumbing needs.
    - Jane W.
  • C
    Struble Plumbing, Heating & Air Conditioning Inc.
    This review reflects only this experience. I have used Struble for pretty much all my plumbing needs over the past several years. I have found their plumbers to be very good at what they do. However, I made an appointment with the office on Monday for this morning (Thursday) at 8:30 a.m. and the plumber never showed up. The plumber had called me on Monday (after I set the appointment for Thursday) prepared to come that day, but I had previous engagements for that day and the next two; therefore the first appointment of the day on Thursday. I have called twice this morning (Thursday) and left messages. My last message was that I assumed they were not interested in my business. I have a very busy schedule and am offended that my schedule is not respected. Even a phone call saying there was an emergency or something would have been appreciated. The automated message on their phone says that the average wait time for a return call is one hour. I finally heard from someone on Friday at about 3:45 in the afternoon. That's more than 31 hours after the scheduled appointment. I was told there was an emergency on Thursday, but that doesn't explain no phone call (even after I had called twice). I have already made an appointment with another plumber. A suggestion is that Struble Plumbing hire someone to be in the office to receive phone calls during business hours.
    - Jane W.
  • A
    After the gas company shut off gas due to leaks on a very cold day. Comfort Zone responded within a couple of hours with 2 service workers ( one experienced and the other less so) and fixed the leaks and got the gas turned back on within a couple of hours. They returned the next day to install a new hot water tank. Although expensive, they were, polite, helpful and efficient. Overall a good experience.
    - John H.
  • A
    Struble Plumbing, Heating & Air Conditioning Inc.
    I called, and the owner called right back and sent someone right over. A very pleasant man(Mark) looked at the problem. It only took about 45 min and the leak was fixed,(with a one year guarantee) . Very impressive! . I though the cost was reasonable. I would highly recommend this business.
    - Deanna F.
  • B
    B C Plumbing Heating Elec AC/R Inc
    They installed our furnace a little while ago. They are very punctual and responsive. You call them and they come. I really liked the guy who came out, I wish we had him every time. I haven't had anybody bad come from them. They will come out late because they are open 24 hours. They are pretty good guys.
    - Joe M.
  • B
    They are an hour and half away from here. They are coming back this Wednesday to install a new air conditioning and replace the existing. Their technicians are really good. They are thorough. They sit down and explain whatever is going on. They give us all the price points. They don't sell for high but they give us four different prices and levels at what we may be looking at. The guys that they send out are really good and they are on time but the person doing the particular scheduling is not good.
    - Terry M.
  • A
    Struble Plumbing, Heating & Air Conditioning Inc.
    I haven't had a bill for them. I had them come to my house many times and the pricing has been very fair. They did work for me in December too and the pricing was very good. They were very quick and have been very good to me. I was very satisfied with them.
    - Anne F.
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Plumbers in Elmira

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