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Cleaning reviews in Elma

  • A
    Indoor Air Professionals
    They did a great job but forgot to put our bed back and had a problem getting the dryer back in place. Notified the company and they where quick to respond and offer to send the techs back to correct anything that was wrong. We already moved the bed and are replacing the laundry machines. They did apologized for any inconvenience and their offer to send the techs back went along way in customer satisfaction.
    - Kathy N.
  • C
    Merry Maids of Orchard Park
    They did not include a hall just outside my kitchen as part of the kitchen charging me an additional $15. I used them a couple times. Due to them charging for additional services that should be included and other service they didn?t even do I have stopped using.
    - Salvatore & Gloria F.
  • F
    The House Cleaning Genie
    They started out great. I gave them an "A" on Angie's List after they cleaned my home a few times. As time went by, there were continuous problems (areas that they forgot to clean). I called Jeannie, the owner, directly when I started to notice an area that seemed to be neglected. (Then problem area was my kitchen floor. I have travertine tile and 2 toddlers, it's very obvious if my floor was not washed. I told her during our 1st meeting/walk through how particular I was about cleanliness, especially because my young children are crawling/playing in the floor most of the time.) She was very kind, and said she would make sure that it wouldn't happen again. The final straw was when I came home after they had just left from cleaning and my stove top was not cleaned at all and my master bath shower (the only shower we use in my entire home!!!!) was not touched!!!! I was furious and told her I no longer wanted her services.
    - Jamie f.
  • A
    The House Cleaning Genie
    I have used The Cleaning Genie twice now and I'm very pleased with their quality of work! The first visit was just to try them out. I had told Jeannie (the owner) that I was very OCD and very particular about the cleanliness of my home. She reassured me that they would live up to my expectations, and they did! Jeannie came to clean my house with 6 or 7 other employees! The ladies were fast and detailed! The 2nd time they came out, 2 weeks later, their were 3 ladies. They were just as fast and efficient! I'm now signing up to have my home cleaned by The Cleaning Genie biweekly. I hope the quality of work continues, if so, I will be a lifetime client!!!!!
    - Jamie f.
  • A
    Rainbow International of Buffalo

    Our technician was Robert, he couldn't have been more polite and respectful.  He arrived wilthin a few min of our scheduled app. He asked some questions about the job we contracted for and then got right to work. He answered all our questions knowledgably,  He did a wonderful job on our "ancient" carpet, the traffic patterns disappeared and the areas that get lighter use looked like brand new when he finished.  

    Our greatest concern was how much residual moisture there would be. Both Robert and the owner of the company assured us that the carpet would be dry in 6 to 8 hours.  Robert recommended that we get some fans going even though it was winter and the windows and doors were closed tight. By Golly, it worked!  The carpet WAS dry within the time frame given much to our relief.

    We are very pleased with services provided by Rainbow International and highly recommend them!


    - Charlene G.
  • C
    AFFORDABLE WINDOW CLEANING
    Window cleaning was excellent but they broke 3 of my screens without telling me before they left. They also missed cleaning one complete gutter. The owner came out to look at the screens and gave me a difficult time about paying for the damaged screens. The aluminum frame on the screens was clearly bent. I deducted the cost of the screen repair from my payment to them. As far as I am concerned they are not a reputable company.
    - Paul V M.
  • A
    Daisy Fresh Inc
    They were very pleasant and efficient. They didn't mess anything up. I was happy with the service. The price was good. The quality, responsiveness, and professionalism was great. I would use them again in the future.
    - JL M.
  • A
    Gerlach Steam Cleaning Inc
    CLEANED WITH MIRACULOUS RESULTS TWO EXTREMELY STAINED AREAS OF CARPET, (DINING AND FAMILY ROOMS). TEAM OF KEITH AND JASON DID AN OUTSTANDING JOB. THEY DID AN AMAZING AMOUNT OF QUALITY WORK IN THE TIME THEY WERE HERE. THIS CLEANING WAS GOOD ENOUGH TO SAVE US FROM NEEDING CARPET REPLACEMENT. DEFINITELY RECOMMEND THIS COMPANY. WE PLAN TO USE THEM IN THE FUTURE.
    - JANET G.
  • A
    S&K Holiday Lighting
    Fast response, beautiful job!
    - Angela O.
  • A
    Richard S. Young Window Cleaning Service Inc.
    They were excellent. I felt like it was a little expensive but on the other side it was done very quickly and very professionally. It was excellent work.
    - Keen L.
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Cleaners in Elma

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