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Recent Storage Unit Reviews in Elizaville

  • D
    Maffucci Moving & Storage Bekins Van Lines
    When I hired them they came out quickly and gave me a quote. They packed and picked up my stuff over 2 days. They gave me a quote which was great. It turned out that I could not take possession of my stuff right away so they suggested that I keep it in storage in NY since I paid for pack and unpack services. I did that so I would not have to then find someone else to unpack my stuff. They also then proceeded to give me a discount for being an Angie's List as well as an AARP member. great. Love to save money. A few months later I am ready to have my stuff moved to Florida. Now they said I have to pay to transport it to Florida and also pay for them to remove the boxes. They don't unpack. It is now costing me a additional $4300 and they are not unpacking. If I pay and additional $1000 or so they will remove the boxes. I am in a wheelchair and needed this help. This is not the service I was quoted or told. Mekela is the one who convinced me to keep it in NY and wait. Now she denies telling me that. They need to be honest about the charges up front. I paid for storage every month. The first month was supposed to be free. She says it is not. They are sending my stuff later then I asked (almost a week later) and are charging me for half a month of storage. Very deceptive practices at this company. I hired them because they had an A rating. It is not that high by me. I have to pay this extra money which I do not have. I guess I won't eat it do they remaining handicapped accessibility on my home.
    - Tami N.
  • A
    CAREFREE STORAGE INC
    They started and drove it around the facillity every 2 weeks. Tire pressure, all fluids and the battery were kept up to snuff. They had an oil change done for me and even stayed in touch with me using emails and Facebook! Very friendly and proffessional folks.
    - Bill J.
  • A
    American Van Service
    It went very well.  The woman who came to give me the estimate was very professional.  The crew arrived on time, was courteous, and also very professional.  Everything was very easy and efficient.  I would definitely call on them again and refer them to my friends and family.
    - marilyn o.
  • D
    Schuman B-Line Moving & Storage- North American
    This was the only mover that responded promptly and I was in a time crunch so had few options. The quote was high but with no real options convinced myself that it would be worth it for good service from a well known carrier. The guys were prompt, courteous and worked hard at the loading and unloading ends but that's where the good service stopped. They were supposed to bring boxes to put our mattresses in (one was worth several thousand dollars) but they didn't so they used stretch wrap (like food wrap, costing pennies). It pealed off as they were slid around the truck and it rained while unloading exposing the mattress to rain and dirt. I provided bottled waters and vitamin water drinks for them at both ends of the move which were left everywhere for me to clean up. Upon arriving I saw them damage one expensive wood desk by forcing it through a narrow door. When I complained they took the door off but the damage was done and they never replaced the door. After they left it took several days to find things. Heavy trunks clearly labeled "kitchen dishes" were left in the downstairs garage (close to where they had parked their truck) for me to bring up with a bad back. We had other examples like this, about a dozen in all. As things turned up we found things like the bottom of a pedestal fan that was complete/assembled when it was packed but the top turned up later broken and concealed in formerly empty garbage cans along with shelf parts that they broke as well and hid for me to find later. A thermostat controlled window fan that they packed was never found. Other items had been found damaged some in containers that they had not originally been packed in, furniture damaged, etc. I understand that things happen in transit but the effort to conceal damage until after they were gone is dishonest, unprofessional and disgusts me even a year later. The disrespect of leaving trash everywhere for me to clean up is insulting and intentionally hiding trunks that I took the time to pack and clearly label in the garage so that I could do what I paid them very well to do is just lazy and overshadows how hard they worked over all. It's ironic that they used the trash cans to hide the damaged property but never thought of using them for the dozens of empty and half empty bottles and cups that they left everywhere. I wrote to Schuman/North American after discovering much of this but they said they never got the email. I was not seeking compensation, just to inform them of the kind of service I received. A few months later they sent me a bill for another $36 because the actual weight was more than they had estimated. This added insult to injury but I paid it and told them what I thought of the whole thing. They said they were going to look into it but they never cashed the check and I haven't heard from them since. Needless to say they will never touch anything of mine again.
    - mark f.
  • F
    Lincoln Moving and Storage
    The person that came out was great. I went out to look at their storage facility and it was terrible. I wouldn't put my garbage there. It was dirty and disorganized. It would be the last place I would ever use. This is the worst place I've ever seen. I hope no one puts their stuff there, they'd be very disappointed.
    - Dean N.
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Storage Units in Elizaville

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