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Home Improvement reviews in Elba

  • F
    I called on a Monday morning and was told someone would be there that day between five and seven pm. No show, no call. My husband called the next morning, Tuesday, and was told we had an appointment with "Chris" for the next day, Wednesday, between two and four. Again NO SHOW, NO CALL!!! We will be finding some other company to take care of our pests.
    - shirley g.
  • F
    It started out OK. We were happy with the price, which was middle of the road...not the cheapest but not the most expensive. They showed up on time. Jim didn't actually do any of the work himself, only his employees.
         We had a skylight in our kitchen and when they took it out to do work around it they broke it. Even that was OK. We weren't sure we even wanted to keep the skylight, and that made our decision easier.
         While tearing off the old roof and throwing the old shingles in the dumpster they hit one of our outdoor garage lights and broke the glass. I wasn't even too upset about that and Jim gave us $30 to replace it.
         We were replacing our bathroom vent fan while we were at it, and Jim told me to go to the store and pick out a new one, he would take the price of it off of our bill. I picked out one I liked, not knowing it was smaller than the opening in the ceiling. Jim was going to hire someone (his buddy) to fix the skylight hole in our kitchen (since we no longer had a skylight) so he was going to have him patch up the hole in the bathroom ceiling to accommodate the new ceiling vent fan.
         As the job went on he got less and less professional. Talking to my husband in an unprofessional manner and such.  One day when Jim wasn't there, his employees were trying to do something (I can't remember what it was for the life of me!) and they were trying to figure out how to do it....my husband ended up telling them how to do it. Later on, Jim didn't like that my husband had gotten involved in the work (so it seemed) and he and my husband ended up getting into more than one argument and my husband eventually told Jim that his son and employees could finish up the job but he did not want Jim on our property at all anymore.
         At the end of the job, the new bathroom vent fan (remember that part?) was installed, but the hose going up through the attic was secured with duct tape instead of a clap like it should. Part of our mold problem before this all started was because the vent hose had fallen off and it was just venting into the attic. My husband went to the store, bought a clamp and installed it.
         The guy that Jim had hired  to fix the skylight and bathroom ceiling holes (I should do another Angie's List review on him!) was hard to get  in touch with and to make a long story short, the job still is not finished 2 1/2 years later. I am going to end up finishing it myself.
         Our first winter with our new metal roof was h***. The snow slid off and piled 6 foot high (no joke), multiple times onto our deck in the back of the house (which caused a ton of other problems having all that weight on it...we are still in the process of "investigating" our cracked foundation which we believe is one problem from all the weight on the deck)! I had to shovel it all off many times (ever try shoveling THAT MUCH SNOW?!?!?) and in the front where it had all slid off it crushed and killed 2 of our bushes....Now, we are not roofers....you would have thought that the contractor would have suggested a snow bar??? Nope....not one time EVER did Jim Sweet mention anything about any snow bar or anything else to prevent all the snow from just sliding right off the roof.
         Fast forward to today (2 1/2 years later)...we are refinancing our house and the inspector came and looked up in the attic. Guess what....MOLD! So I call a local company and they came out 2 days ago to look at it. All the new boards on the front side that were just replaced are COVERED in mold! They did an air test and it came back that we have 3 different kids of mold growing up there...one of them being the nasty Stachybotrys (toxic black mold as you all may know it)!
         And WHY do we have all this mold in the attic when we just had a complete tear off done just 2 1/2 years ago?!?!?! THE BAFFLES (done by Jim Sweet when the new roof was put on) ON THE FRONT OF THE HOUSE WERE NOT INSTALLED CORRECTLY!!!! They weren'nt even the correct size. The back of the house had the baffles on correctly, but the whole front were incorrect. and air could not flow up through them.  Also half of the ridge vent WAS NOT CUT! Meaning that half of our roof was completely sealed off, preventing moisture and heat from escaping. The estimate for the mold remediation is $3400.00!!!!
         We have tried contacted Jim Sweet about this but so far it is not going well. He is avoiding our calls and not calling us back. I finally got him on the phone and he didn't want to hear any part of what I had to say. I even offered him to pay HALF of the repairs and he wanted me to get a document written up by a lawyer waiving ALL of his responsibility regarding our roof if he paid half. Umm.... NO WAY! If something else is wrong because of their work I'm not waiving that!!
        We ended up taking Jim Sweet to court for the full amount of the remediation. He actually had the nerve to say that the pictures and evidence that we presented "WERE NOT OUR ROOF"!!!!! I think I have better things to do with my time than go around taking pictures of other people's roofs and suing contractors! He told the judge that it was not our roof because he "does not use the baffles shown in the picture"! What nerve! HE wouldn't even know what his workers put up there, because HE NEVER WENT UP THERE HIMSELF! Not even to inspect their work when they were done!
        We won the court case (surprise, surprise). There was a rumor around town that he was telling people he wasn't going to pay us, but he ended up paying us within 30 days of the decision.
         I would not recommend Jim Sweet to my worst enemy!  The whole process was an absolute nightmare!
    - Susie M.
  • A
    Owner was on-site within an hour.  Courteous, knowledgable and thorough.  This is one contractor you wish everyone else was like.  His name has gone into my personal file of companies I call for issues, his is the ONLY name in the furnace category (had other contractors here).  Honestly, a good business man, you will not be disappointed.
    - Kristen K.
  • A
    I had purchased my home while living in Phoenix, Az. I bought it sight unseen off the internet. It was a great price but needed a bunch of work. I decided to rehab the home in NY while still living in AZ. I came in to my home in NY with a crew and basically gutted the whole thing. After that, my neighbor across the street from my new property recommended Bruce. We hit it off and he completely remodeled my house in NY over the period of about 2 years while I was still living in AZ. I'm now living in my home in NY and couldn't be happier with the way it all came out. The kitchen and the floors and bathrooms came out great. I couldn't be happier.
    - Jeff P.
  • A
    It went very well. I have been very pleased with this company. The one employee we have dealt with the most is"Todd" and he pleasant, considerate, professional and cleans up after himself. We have used this company several times, will continue to use this company and will urge others to use this company.
    - shirley g.
  • A
    woke up one Feb. morning to find heater had shut off during the night. Called Mr. Rettke around 7am and told him it was 50 degrees inside our home. He was here an hour later and had the furnace working within a half hour of arriving. Very conscientous, good service for a good price!
    - Kristen K.
  • F
    Terrible, refer to above statement
    - Linda .
  • A
    unknown
    - Jeff P.
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Home Improvement Services in Elba

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