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Recent Glass Block Reviews in Elba

  • A
    Ivy Lea Construction
    First experience with a roofing contractor and felt good about the transaction. Price was a bit on the high side for the work that was done, however, I feel that it was money well spent. Everyone from Ivy Lea was wonderful to work with and highly professional. All my phone calls were returned promptly, questions were answered and I felt good about the process. Work commenced quickly after the contract was signed and I couldn't be happier with the result. I returned home from work everyday to a debris free home. The project took 3 days to complete (roofing), 1 day to complete (glass enclosure removal) and a few extra days for painting of outside shingles. Roof looks beautiful and my difficult to please father (who has done many roofs in his time) went up there and inspected everything after they were finished. He was impressed! Only snag that occurred was on the first day of the job. Within 20 minutes of leaving my house, I received a call saying that my chimney needed extensive repairs and was provided with photos of the issues. These photos were taken on approximately 3 weeks before my roof job started and a mason had visited my home to look at the chimney the Friday before work commenced (I hadn't inquired about any chimney work so I found this odd). So, the phone call I received was to inform me of these chimney issues (even though they were discovered 3 weeks prior) and to give me an estimate on how much this additional work would cost (Approx. 7,000 dollars). I knew the chimney was an issue, but did not wish to address it at this time. I wish they wouldn't have "sprung" this extra work on me once they had already started the project. It felt a little like I was being "trapped" into giving the go ahead for more work. I am hopeful that this wasn't the intent and that I just misconstrued everything because honestly they were awesome to work with. I just wish they would've let me know that they were having a mason evaluate my chimney in advance. The chimney estimate took 20 minutes to obtain (because mason had visited on Friday) while the roof estimate took over 2 weeks to draw up and get to me (they said due to Buffalo Home Show). Overall, extremely happy and would highly recommend.
    - Jillian R.
  • A
    Becker Glass Block
    Craig recently installed 6 vented glass block windows in our home and we couldn't be happier. He took the time to answer all of our questions, both over the phone before installation and during the installation itself. He showed up exactly when he said he would. He was careful about keeping the door closed to when we couldn't get one of our cats to leave the basement. He was cautious about our basement being carpeted and immediately mentioned bringing in tarps to protect it from debris. He was able to customize one of our windows during installation when an issue with vent placement arose. He installed high-quality windows with high-quality craftsmanship. He left no mess what-so-ever. He looked at all the windows with us when he was done. We are thrilled with the windows and have recommended him to several friends and family members.
    - Jessica C.
  • C
    Wonder Windows
    Wonder windows looks like an outstanding product but they are not willing to put in their products unless you spend an "X" amount of money, if you are not in their local area.  The receptionist on the phone was very helpful but the tech who called about coming out told me that I needed to have more than 5 windows I wanted to be replaced or it wasn't worth his time and effort to come about.  I live about an hour out of Rochester, NY and they are located in Rochester.  I was extremely disappointed because I wasn't just having one window but 5... but he told me I needed to have more than that to make it worth his while.  I believe they need to explain that in their criteria on how much a customer should pay if outside their local area.
    - De M.
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Glass Block Installers in Elba

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