Prime Heating and Air, LLC

A 99 Reviews

Founded 2015 • Angie's List since June 2015

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

6780 Northern Blvd Suite 204

East Syracuse, NY 13057

Description

2016 & 2017 Super Service Winners! Owner Duane Carr has worked in the HVAC industry since graduating from Thaddeus Stevens State College of Technology in 1997. Duane started Prime Heating and Air Conditioning to provide Syracuse and the CNY Region with a local, independently owned HVAC company that earns the trust of its customers by doing quality work at reasonable prices. With Duane's commitment to family and community, he's built his business to include his two brothers, Neal and Eric, to provide outstanding service and local community support....

Verified Reviews

99 Total Reviews
Reviews by Rating
A Rated
96
B Rated
2
C Rated
1
D Rated
0
F Rated
0
Read reviews by category
hvac repair (94)water heater repair and installation (8)
Showing 1-10 of 99 reviews
A

RATED

10/16/2020

Great job, arrived on time, competitive price, thorough professional job. Would definitely call again for maintenance, repairs or install.

DESCRIPTION OF WORK
Annual furnace maintenance check

CATEGORY heating & air conditioning/hvac

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/14/2020

A

RATED

10/01/2020

No blah, blah, blah. Just call them.

DESCRIPTION OF WORK
Furnace issues

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/15/2020

A

RATED

09/24/2020

Great work! Very professional job. Everything completed above expectations. Neat and tidy finish work.

DESCRIPTION OF WORK
Install a Daikin split system

CATEGORY heating & air conditioning/hvac

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/18/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed]! We're thankful for your business and the smooth process!
A

RATED

08/18/2020

Very professional and very prompt. Got an estimate on Wed, which was very reasonable, and work was completed on Friday. Would definitely use again and recommend to any one that needs this type of work.

DESCRIPTION OF WORK
Tankless Water Heater

CATEGORY water heater repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/18/2020

SERVICE PROVIDER RESPONSE

Thank you! We're thankful for customers like you and are glad we could assist with your water heater needs!
A

RATED

05/02/2020

House has base board (boiler) heating system and wanted whole house AC. After consulting with Neal/Duane choose a Bosch 2 ton AHU w/35k inverter. Also had them add a surge protector because of the frequent power surges/outages in the area I live in rural area (Oswego county). Duct work needed to be installed which added to over all cost in materials and labor. Another factor was I had them add in ...

DESCRIPTION OF WORK
New installation of whole house air conditioning system

CATEGORY heating & air conditioning/hvac

COST $10,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/17/2019

SERVICE PROVIDER RESPONSE

Thank you for the kind words, we're glad we could assist in your HVAC needs and are thankful for your business!
A

RATED

03/21/2020

He found the problem that the last man didn't!

DESCRIPTION OF WORK
Fix tankless water heater

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/21/2020

SERVICE PROVIDER RESPONSE

We’re happy to get you taken care of!
A

RATED

11/26/2019

Very well, left work site clean all working as required. Good job

DESCRIPTION OF WORK
Replaced furnace.

CATEGORY heating & air conditioning/hvac

COST $3,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/26/2019

SERVICE PROVIDER RESPONSE

Thank your for your business and kind review!
A

RATED

11/10/2019

went well, need new furnace, can't afford it

DESCRIPTION OF WORK
check furnace

CATEGORY heating & air conditioning/hvac

COST $80

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/10/2019

A

RATED

10/24/2019

Excellent. Very professional. Identified need for new burner. Will set up appointment soon.

DESCRIPTION OF WORK
Service oilburner

CATEGORY water heater repair

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/23/2019

SERVICE PROVIDER RESPONSE

Thank you for considering us, we appreciate your business!
A

RATED

10/15/2019

It went great! Brad was punctual, friendly, explained everything he did, and was done sooner than he estimated. Brad called me 1 hr 45 min prior to my appointment time to let me know he had a cancellation and asked if he could come early to get the work done. I work from home, so it was no problem to have him come. He came at the new time he promised. Pricewise, they are more than fair - one of th...

DESCRIPTION OF WORK
Furnace Tune Up

CATEGORY heating & air conditioning/hvac

COST $89

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/14/2019

SERVICE PROVIDER RESPONSE

Thank you for you business, we appreciate it!

Services Offered

For residential customers, Prime installs furnaces, boilers, air conditioners, heat pumps, control systems, duct work, water heaters, and more. On the commercial side, Prime Heating and Air Conditioning does new construction and retrofit jobs. In addition, Prime is also a 24/7 emergency service provider for both residential and commercial.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Financing Available, Check
Senior Discount
No
Emergency Service
Yes
Warranties
Yes