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Fence Company reviews in East Syracuse

  • A
    Atlas Fence
    They were very professional and they completed the job in the timeline promised. They came back (6) months later after snowfall had damaged the fence. They did not charge for the visit even though the work was outside the warranty. I feel I hired the right company.
    - William L.
  • A
    Atlas Fence
    Atlas Fence was the second company from which I obtained an estimate to both dismantle and remove the old wood fence surrounding my backyard and then to install a new fence. Unlike the first company to come to my home to measure and provide an estimate, the salesman from Atlas Fence arrived on time, was professional, informative and sympathetic to my concerns. Also unlike their competitor, it was reassuring that the salesman never took the opportunity to criticize their competitors but instead took the time to explain the differences and in what ways their product was superior. The Atlas salesman brought examples of the different styles of posts and wood paneling that they offer and explained the benefits of both. He also suggested that I stop by the show room so that I could take a look at some of the full sized panels in order to gain a better visual. Once I decided to move forward with Atlas, the paperwork and contract was simple and did not take an extraordinary amount of time. Although I was looking to have the new fence installed during their peak business time of year, it took Atlas about two weeks longer to begin on the project than originally estimated. I would have preferred receiving the contact information for the project manager upon signing of the contract in order to be able to better communicate regarding the start date rather than continuing to try to coordinate through the salesman. In order to save a bit of money I did choose to knock down and remove the old fence rather than using Atlas. Once I was contacted by the project manager to set up a time to complete the final measurements and stake out the property, just like the salesman, he arrived on time, was professional and very informative. Shortly after, three Atlas Fence workers arrived with the necessary machinery to drill the holes for all of the posts. After allowing the cement enough time to set, the team came back and within days was able to build a beautiful six foot tall craftsman style fence with a single panel gate. When I arrived home after their final day of work, there were only three issues that I needed to coordinate with Atlas on in order to have the project finished up: (1) the top portion of the gate rubbed against the adjacent post so that it needed to be forced to open or close, (2) there was about a one foot gap between the edge of the new fence and my neighbor's fence with which it should have been flush, (3) the final invoice received did not account for any adjustments based on how the final project differed from the original estimate. Upon calling the project manager, he reassured me that he would send his team within the week to fix the rubbing gate and to address the gap. He also coordinated with the individual within Atlas responsible for billing who contacted me immediately regarding an adjustment that they could offer to my final bill. After about a week of the remaining two issues not being addressed, I called Atlas. The Project Manager almost immediately called me back and told me that it was a misunderstanding given that the paperwork was misplaced and he was under the assumption the issues were addressed. He had his team come back within days and fixed both of the remaining issues perfectly.
    Although the project took longer to start than I had hoped and I believe that the communication could have been a bit stronger, I could not be happier with the final product and the kindness and professionalism of the Atlas Fence staff. Without hesitation, I would definitely both use them again and refer anyone interested in either residential or commercial work to Atlas Fence.

    - beth m.
  • A
    Metro Fence
    We are very pleased with the fence. We worked with the owner through the whole process. He was on the job site each day. He was very professional and respnsive to our needs and worked with us on the price. He always let us know if there were going to be any delay because of weather. I highly recommend this company for your fencing needs.
    - James P.
  • A
    Ace Fencing
    very good
    They started on Friday dug and cemented all post came back on Monday put up fencing.
    - Anna M A.
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Fence Companies in East Syracuse

Companies below are listed in alphabetical order.

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