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Plumber reviews in East Rochester

  • A
    Goodwill Plumbing & Heating
    Mike and Chris did a great job fixing the leak in our tub and then replacing the fixtures. While there they also looked at the old stack so they could give me a quote. I later hired Mike to come back and he replaced the stack with a new PVC one. On both visits they were on time, courteous, willing to answer questions I had and they did the work quickly and professionally. They also responded to my initial phone requests quickly. I would certainly hire them again.
    - Christa F.
  • A
    Goodwill Plumbing & Heating
    Mike called me back within minutes, determined the job wasn't urgent (the drain was slow, not stopped completely), and scheduled the work the following morning. He and his helper arrived in good time. Before sending a snake down the pipe, Mike asked to see the basement to assure himself there wasn't anything that would be subject to damage -- that struck me as knowledgeable and careful. The basement checked out, he put the snake down and cleared several small blockages. Summary: speedy service, professional, pleasant, upbeat, got the job done, no complaints, will call him again. (He even took his shoes off.)
    - Marcy W.
  • A
    Goodwill Plumbing & Heating
    It went very well. Mike showed up on time and was a patient listener. What I found most impressive was his effort to REPAIR something before concluding that its replacement was necessary. Not only that, when I asked him about bigger jobs others had told me were critical, such as replacing old cast-iron pipe, he calmed my apprehensions by describing the trouble signs that would warrant concern and showing me they were not there. Because of this concern for avoiding unnecessary and costly work, Goodwill is at the top of my list when it's time for bigger jobs such as bathroom renovation.
    - Philip S.
  • A
    Goodwill Plumbing & Heating

    Our downstairs tenant noticed a bulge in her ceiling. Mike and his father responded quickly to our call. They diagnosed the problem as a leaky upstairs toilet that was allowing water to build up below. They reset and caulked around the toilet. It didn't take them long, and they didn't leave any mess. After getting the downstairs bulge in the ceiling plastered over we haven't experienced any further problem, so the Goodwill guys diagnosed it correctly and got the leak stopped. Kudos on a tricky job that turned out great. This was our first call to Goodwill but it hasn't been the last, they've earned our trust.

    - Marcy W.
  • A
    Goodwill Plumbing & Heating
    As in our previous calls to Goodwill Plumbing, Mike got back to us right away and was able to come first thing the next morning. He replaced the toilet's "innards" (flapper, etc.) so it's working fine for our tenant. Mike diagnosed the problem quickly and made the repair cleanly and professionally. Very happy! with these fellows, they know their stuff.
    - Marcy W.
  • A
    Goodwill Plumbing & Heating
    Goodwill's name says it -- Mike responded to my call very promptly, showed up when he said he would, also very promptly, and got the job done beautifully. Nice guy, easy to do business with. I will absolutely call him again.
    - Marcy W.
  • A
    Napora Heating & Cooling
    Service provider arrived punctually. Put "indoor shoe protectors" on so as not to track in dirt from the outside. Greeted our dog in a friendly way. Showed him to the furnace where he set about his work. He completed the work withing a half hour. All went well.
    - Barbara S.
  • A
    D & K Handyman Service LLC

    This is the second small job Dave has helped us with, again an A+ for great attitude and follow-through. Specifically, two elderly ladies had their old toilet seat break off the toilet (in the event of a near-fall during the night). On the phone that morning, Dave asked the seat shape and was told ?oval?. He arrived with an oval seat, to discover it was round. Despite the fact he had two more jobs to get to, he returned to the store without complaint to make the exchange; he didn?t request an increase in payment despite a half-hour?s extra time spent. THEN ten minutes after he left, the seat he?d installed came loose (due to what we determined was a defect). We called and caught Dave in his truck on his way to his next job. He said: ?I?m going to turn around right now and get you another seat?, and he was back within 20 minutes to install another (which is fine). Great service! We post this with some hesitation because selfishly we?d like to keep him for ourselves. He's now the first guy we'll call.  P.S. Fee quoted above included materials and tax.

    - Marcy W.
  • A
    Star Rooter Plumbing
    I noticed a leaking faucet that was dripping through the floor into the basement. It was early on Sunday, and I found two companies that worked. I called Star Rooter.  They found someone who could help me.  We used our phones to take picutres of the parts that were leaking. He bought the parts, showed up and took care of it.  The whole ordeal was over in an hour.  Absolutely wonderful!
    - Tarek S.
  • A
    Four Points Remodeling & Design Center
    I met with Jim Montgomery with Four Points Remodeling and Design Center three times, once at my house. He gave one a few quotes, gave me samples of quartz to take home. He suggest that i go look at surfaces to see the quartz slobs as a larger size. Everything went as planned with Jim being there even for the measurement of the slot. Tom, the installer with Four Points Remodeling and Design Center was top notch. Everything in my kitchen was left in 100% order, immaculate. I was 150% pleased, especially because Jim Montgomery would give one thing to think about, "do you like this or that" 150% perfection.
    - Margaret S.
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Plumbers in East Rochester

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