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Landscaping reviews in East Rochester

Real People ~ Real Reviews ~ Real Results

  • DJ ( owner of Tree Image ) and I determined the most effective way of communicating was via text messages. Once we decided on Tree Image, I texted DJ and suggested several dates in the following week. DJ picked one and told me he and his crew would be there about 8AM. Everyone was there by 7:55AM including the crane operator. They immediately got to work, protected my yard from the weight of the crane and removed the entire tree. This involved significant climbing, cutting and removing large pieces with the crane. The entire job, including stump grinding and cleanup was completed in about three hours. All the crew was extremely pleasant and helpful. Highly recommend without any reservations !
    - Peter O.
  • We're on a regular basis with them and they're excellent. They have reasonable costs. I would recommend the service. I don't have to call them. They come on a regular basis that we have agreed upon. He just comes in the proper time.
    - Patricia B.
  • Did an ok job until I made him come back to cut the areas he missed. After that, he never showed up as scheduled. When I called him, he said he decided not to cut my lawn anymore. Never called me to tell me that, was just going to ignore me I guess. Not very ethical or professional.
    - james s.
  • Fantastic!  This is a wonderful crew.  Ryan was fantastic from coming out to providing the quote through to the branch removal.  His prices were better than the other quote I got, and I couldn't have asked for more fabulous work.
    I was worried that our yard might be rather beat up from all of the work that Ryan had to do, but he worked by both climbing and with a cherry picker (rather than a truck), and there wasn't a speck on the yard when the guys were done.  They were all kind, courteous, professional, and all around great guys.  My neighbors were all impressed (jealous!) at not only the good work they did, but they care they took in cleaning everything up when they were finished.
    Can't recommend enough!
    - David P.
  • They started early July but didn't finish until sometime in August. They chopped off branches and just let them fall on the new (4 years) roof and new (1 year) gutter. The gutter needed replacing. Branches also fell on the front porch, splitting railing wood and a chunk of a step. A window on the porch door was broken as well as the outdoor water spout attachment. Hydraulic fluid leaked from the truck onto my neighbor's driveway and he was told to hose it off. A bucket of hydraulic fluid was left for us to deal with. I'm disgusted to say what one of the workers left with a pile of napkins in the garden. When we complained they said they would grind up all the stumps, haul away the wood chips and leave a pile of topsoil. When the father came to grind up the stumps he cut through the wire connected to the front post lamp. He told us to tape it together. And the topsoil was full of weeds. I wouldn't hire them to cut down a blade of grass.
    - Jacqueline S.
  • From our very first contact with East Side Mobile we were extremely impressed! That same day we called our broken snow blower was picked up...and they had to dig a path through the snow in our driveway to get it out!!! See what I mean...impressive!

    I gave them a no-call fix limit of $200 and two days later I got the call that they were done and bringing it back whenever I wanted. They brought it back, got it back into the garage and I paid the bill, got a "Thanks for calling us" and a tip of the hat!

    My husband came home from work, fired it up and it did everything a snow blower should do! It's great to know that this company is available and I will be keeping their number handy!
    - Linda G.
  • We had another estimate from another company but when I called to get any confirmation, they seemed too busy to give me the time of the day ( no, this company was not on any Angie's list), so I had contacted Joshua from J.M. Tree Service. They gave me a time when it was convenient for me to have someone come to my house and explain what I needed done for my tree. After approval I made an appointment and then waited for the service. When the people came they well very pleasant but business like. I explained my needs ( for branches for my camp fire) and then they explained what they will be doing. What was really amazing , they had everything cut, cleaned up under tow hours! Very pleased with the service and would use them again and also would recommend them and their service to my family and friends.
    - James U.
  • They did a good job. I didn't have to be there while they did the job, so I didn't have to take any vacation time from work.  The tree looks good.  I have never had this kind of service before, so I don't know if $600 is a reasonable quote or not, but it seems very reasonable to me.  I only had to pay $450 with the Angie's list offer, so I feel I got a good deal on the service.  Like I said, they did a good job on pruning the tree. It looks much better and is undoubtedly healthier and safer now that the dying limbs and clutter have been removed.
    They were quick to respond and gave me free quotes on a couple of other tree services I was considering.  Very easy to deal with. Professional, prompt and skillful.  I would use them again and/or recommend them to others.
    - Kevin B.
  • Although the brickwork was satisfactory, the sod that was pieced around the new walkway was installed poorly and I stepped in a hole and broke my ankle, leaving me with a permanent injury.  It took a threat of potential insurance/legal problems for the owner to replace some of the sod but he did not address the area where I broke my ankle and so I had to hire another landscaper to redo his work.

    It will be 3 months before I can resume my normal physical activities and I will have to do physical therapy every day for the rest of my life.

    - Sara M.
  • Greg contacted me & let me know when his crew would be here. He personally comes daily to instruct his crew & coordinate the work. The guys were very nice & respectful & knew what they were doing. They removed small trees & bushes & planted new plants that were in my design plan. The yard started taking shape & looking great!! I couldn't believe the difference!! My yard now looks like a small park or haven! I just love it!
    - Nancy V.
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Landscaping Companies in East Rochester

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