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Dog Grooming reviews in East Northport

  • F
    Royal Pet Salon
    My dog has been a client at Royal Pet for 8 or 9 years. I adopted my pet after her owner died 18 months ago. I took my dog for a bath and grooming on Oct. 11, 2018 and dropped her off for her appointment and waited for their call. They claim to have had a power failure but over an hour later than expected I got the call to get her. The dog had been bathed but her face was not washed, her body hair had been trimmed but NOT the hair on her face. The body hair was trimmed uneven. The leash was soaking wet as if it had been used during the bath. When I called to talk to Malissa about this I am told she is not in. The man I talked to on the phone told me that her face was washed and her face hair was trimmed. I repeated that it was not and was told "too bad, sorry you don't like the work.
    - Allen A.
  • F
    Royal Pet Salon
    Upon dropping dog off at 9 am as directed, no one was there and door was locked. Upon first person arriving I was told it was a cash only business now, which was fine but not convenient. I asked how much it was going to be so I would have the proper cash on me. I have always paid $65-$70 dollars at Royal. I was told they had no idea and would tell me when he was ready to be picked up. 6 HOURS LATER...they called and said my dog was ready to be picked up and it was $95! I questioned why I was being charged so much more and they said he was not groomed in 5 months, which was a total lie. He just wasnt groomed there in the last 5 months and he had no matts! Service and professionalism has gone down hill. Will never go back.
    - Anthony A.
  • A
    Peace Pets
    Jolynn did an excellent job on my 22 month old 40 pound smooth collie. She had the Zen package which included a massage and she even had Chamomile tea and a sweet potato cookie after her grooming. I highly recommend Peace Pets and intend on bringing her back every two months. The total cost was $49.
    - James A.
  • A
    Kelly's Kisses & Kuts
    It was fantastic! They worked with me on availability and the dogs weren't overwhelmed being there. The grooming itself was well done too. She did even better than I asked for and told me to stop by if I needed anything in between services.
    - Idelle K.
  • A
    Royal Pet Salon
    I was referred to this place by a family member who thought it would be a good fit because my dog is bad for grooming and this Royal pet salon is known for being a low stress environment and Melissa is really good with bad dogs. My final thoughts are that my dog looks great, its a beautiful store and the staff is very friendly. also my dog was very happy and wasn't in a rush to leave. In my book their an A+ establishment 
    - Cephas N.
  • A
    Royal Pet Salon
    Brought my little dog into be groomed Royal Pet salon. The staff was great, super friendly. The appointment was scheduled for 9am and she was ready in about an hour and a half (great for a weekend). I was happy with the results and will definitely be going back. Thanks royal pet salon!
    - Gail N.
  • F
    DOGGIE DON'S PET CTR
    Horrible.  I went to the store to drop off my pet before the store opened on a Sunday at 10am. The kid that opened the store, opened it 5 minutes late, when I had a flight to catch in an hour.  I was dropping my pet off for boarding, which they provide at an off-site location.  The kid didn't ask me for any information.  I had to tell him what to write down and give him my cell number.  There were no forms to sign to prove that I was leaving my dog.     
    I instructed the kid (who only wrote on the back of a note-card) that I would be back in 4 days by 3pm. 
    When I returned to pick up my pet, he wasn't there.  I had to wait another 3 1/2 hours before I could pick him up. 
    When I finally got him back, they had lost his favorite toy.  I asked the owner to deduct one night's cost for the aggravation. 
    He refused.  Then he threatened to keep my dog and call the cops unless I paid the entire bill. The owner proceeded to stand in the doorway and threaten the kid processing the transaction that he'd be fired if he let me leave without paying the bill. 
    Of course, I reluctantly paid the entire bill.  But he will be reported to the BBB and I HIGHLY recommend NOBODY trust him with their pet!!!
    Additionally, the owner and the kid working there also admitted that another pet-owner also complained that day that his animal wasn't returned when promised.
    - Doug M.
  • A
    Joanne's Pampered Paws : Dog Grooming and Boarding
    Very happy with service. She was a happy dog and done on time
    - Rhonda S.
  • A
    Place Four Paws
    unknown
    - barry g.
  • A
    DEBONAIRE THE DOG
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    - Gerard C.
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Dog Groomers in East Northport

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