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Plumber reviews in East Moriches

Real People ~ Real Reviews ~ Real Results

  • I give them two snaps up and a circle.

    Though a bit pricey I would call Value back in a second. I don't mind spending a little extra to get what I felt was quality work.
    Mike kept on top of everything from phone calls, to the work in a professional manner. Seems to be sincerely honest, and has a great attitude. How refreshing! 

    Want it it done right the first time, give them a call...
    - Jp H.
  • Called to have a bar sink installed and the cabinet area prepared for an 18 inch dishwasher that would be installed by another company but they would not do the cut out.  Spoke with John the owner who called my back very quickly.  He asked me if the countertop was granite, I told him no, it was formica.  He asked me if I wanted him to purchase the sink, I told him no I would pick it up.  I explained to him that the plumbing was behind sheetrock and there had been a sink there years ago that was removed.  We scheduled for 9 am the following Saturday.
    At 10:30 John calls and asked if we had an appointment, I said yes.  He said he has his crew nearby, I told him no problem I would be home all day.  He asked if he could do an emergency call first, I said no problem. 
    His crew arrived at 2:30, took one look at the area and said they were not told they would be cutting out the countertop for the sink and that the cabinet area could not be cut out for the dishwasher because it was all one piece. (I have previously had it done to the same set up in another house so I knew that wasn't true).  After calling John the crew said he thought they were only cutting out a hole for the faucet (really???).  I had been quoted an estimate of $375 which I didn't think was any bargain but the dishwasher was coming in another week and I wanted it done.
    This joke of a company wasted my time and all the prep work to be done for the entire week I could have had to search for a company that could actually handle it.  I will never call them again and I'll make sure no one else I know does either.
    - Randy P.
  • I called and spoke to Dave around 3 pm.  He said he could be at the house in about an hour.  I had just had my cesspool pumped out for the 2nd time in 6 months.   That service was done by another cesspool company, that came to the house when I wasn't there and just did the pump out and gave me no verbal feedback, just big bills.  Dave came to the house when my son, who is a plumber was home.  He inspected the cesspool and flushed toilets.  Dave told me that he thought that it was the pipe from the main to the cesspool because the flow was lower than expected from the main through the pipe. .  He explained that my house must have been built in 1972, because it  precast cesspool rings and that had and the pipe that connected the main to the cesspool was made of a material called "Orangeburg" a material constructed of cardboard and tar paper.   He said he could snake that to find out or he could just replace the pipe.  If he snaked the pipe, there would be an additional charge.  I looked up "Orangeburg" and he was right on point.  The material was only supposed to last under the best conditions 50 years.  I made the judgment call to replace the pipe.  It turns out he was right on, from inspecting the pipe that was removed.  He was very professional and spoke with my son (because I wasn't there).  He also kept in communication with me on the phone.  He did the work despite the fact that I wasn't there and he was paid days later.  Dave said that we would have to wait and see 2-3 months if this was the problem, because we should know by then if there is something else wrong.  My son, who is the plumber thinks he nailed the problem, but we will have to wait and see.  I wish that I had called him in the first place, it would have saved me almost $1,700.00 in pump out  fees.
    - Cynthia H.
  • I had a slow drain in the shower and sink upstairs. The tech came and snaked both. Before he left, he turned the shower on and water started pouring out of the ceiling in the kitchen. He then opened up the sheetrock and we saw the elbow drain had a rust hole in it. For another 900.00, he replaced the elbow pipe. the main problem is that the pipe he used was too big and came down below the rest of the sheetrock. He said they do not carry the correct pipe, I will have to go find it myself, or make an ornamental look with molding around the sheetrock. It would be the only one in the house like that. I called, he came back the next day, and said the pipe I need is cheap and they don't carry it. I have just today had a new plumber come in, said that ray the plumber was lazy and he should have gone to home depot like he did to get the correct pipe. I WILL NO LONGER EVER USE RAY THE PLUMBER AGAIN!
    - dan m.
  • After discovering a flood from my utility sink in the basement, I figured I had a clogged line but knew I was due for a cesspool cleaning as well.  You only need to clean up a flood of fecal material once from an overfilled cesspool to make sure you maintain it regularly...ugh.
    I left a message in early morning and got a call back within an hour and 45 minutes later had a tech at my door!  That's impressive!!  Since I have done this every 3 years or so for the past 35 years I was well aware of the procedure and the price but the company I used was no longer in business so after reading reviews I decided to give priority a try.
    The tech was a doll, confirmed the clog, found the opening of the cesspool easily and was done quickly.  He informed me that although the previous company most likely removed the surface solids the sludge had not been removed and there was a lot of it.  They removed all the sludge from both the cesspool and the overflow unit, treated with chemicals and gave me a list of thing to do (or not to do) to optimize treatment results.  No one ever told me not to run the dishwasher for 24 hours, no baths for 24 hours, keep flushing and showers to a minimum for 24 hours...
    The price was about the same that I had paid 3 years ago for what I now know was lesser service so I was very pleased.  Since this was my only day off the quick response was priceless and my fears of cesspool overflow and cleanup are gone...I'll sleep good tonight.  Highly recommended.
    - Randy P.
  • called and asked for a pump out. we agreed on a day, and approximate time. I was called and told that the truck was on it's way. Very friendly and professional. I would recommend and definitely will call again if we need it.
    - ddonna b.
  • Tom is amazing. He came right away and not only repaired the burst pipe, but walked me through the process of shutting the outside water off for the winter and how to drain the pipe properly so that this doesn't happen to me again. I would refer him to anyone I know without hesitation.
    - Loretta H.
  • came early in the morning as requested and diagnosed problem. put in new pipe and repaired the drain problem. all done in a few hours. we are very pleased with the work done. Very friendly folks. we will hire again if we need more plumbing and heating services too.
    - ddonna b.
  • our house is old. cast iron plumbing was leaking under a sink. Bob and Louis arrived on time and quickly repaired the sink and cleaned up after.  I have used them in the past and would not hesitate to recommend them to others.
    - ddonna b.
  • We have an old house so of course there were some unexpected surprises which were dealt with quickly and relatively painlessly. We were without a kitchen countertop for about one week, which was a comparable estimate of time given from other providers. The floors were always protected with dropcloths and cleanup was complete before the workers left each day. We ordered a quartz countertop which is wonderful. A new deeper sink was installed and our kitchen looks great. Already have received many compliments on it.
    - ddonna b.
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Plumbers in East Moriches

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