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Plumber reviews in East Hampton

  • A
    My bathrooms came out great! Colours did a fantastic renovation. In the process, they were fair, reliable, friendly, and skilled. My bathrooms were both gut-renovation. We replaced everything and even added 2nd faucets and changed the shape of our windows. The work was done extremely well and on schedule.
    - Samuel G.
  • A
    GF Shiavoni Plumbing, Heating, HVAC
    Really well. They responded to my message promptly and were able to come within a couple of hours, and immediately took care of the problem. The service person (Dennis?) was extremely personable. I thought their price was reasonable, especially given that this is the Hamptons.
    - Marjorie S.
  • A
    MD Plumbing & Heating LLC
    Mike is very professional, has reasonable prices, and punctual.  This was an installation of a dishwasher in a fixer upper we just purchased. The original dishwasher was not close to the sink and it was cemented in.  There were a lot of issues with this installation, but Mike did not give up and completed the job without damaging a thing,  He also fixed a leak we had under the sink.  In addition, my husband was working on another project while Mike was there and he told me he needed a tool.  Mike heard him and immediately offered one of his tools from the truck. I had to book him in advance, and he was well worth the wait.  I would use him again and recommend him to anyone.
    - Debbie M.
  • A
    I spoke with Lauren in the office and was going to schedule an appointment, but through no fault of theirs, it didn't work out.  She was very professional and knowledgeable and I would use them in the future.
    - Debbie M.
  • F
    Sullivan Plumbing
    The provider came to do the job, to change 2 valves on an outside water line. He didn't have the right equipment. He made another appointment to finish the job, which he canceled. He canceled two more times. When he made a fourth appointment and called me to confirm, I did not receive the call -- he failed to call my landline, and my cell phone doesn't ring in this area, due to poor signals. As I was not there, he did not come to the house. When I made contact later with him, as I had finally gotten the message from my cell phone that he had called, he said he would not do the job at all and I was to find another plumber. He was extremely arrogant and refused to reconsider, although he knew that the line is in danger of freezing if the new valves are not put in right away.
    I should also say that this plumber came on to me sexually me on a previous call. Of course, I should never have had him back in my home, but he is cheaper than other plumbers. My mistake. I will pay for better, more professional service in the future.
    - Francesca R.
  • A
    Harold McMahon Inc
    McMahon, Inc. answered their phone, gave me a convenient appointment, arrived promptly, and completed the job efficiently. It is just about impossible to get a plumber to come during August in the Hamptons (my prior plumber kept promising to show up for three weeks, then said he couldn't do the job because the traffic was too bad from Southampton to East Hampton. Really?). I am very pleased with Harold McMahon, Inc. I have finally found a new plumber!
    - M F W G.
  • A
    Everyone was great to work with.  Most important to me, they were responsive and communicative (which is generally rare in the Hamptons), and took the time to explain what they were doing with all the detail I wanted.  Everyone was courteous and professional, from the receptionist, the guys who I spoke with over the phone (Bill, Shawn, and Ray) and the guys who came to the house.   Although there were a few small snags that I thought could have been avoided with a bit more attention to detail, the issues were resolved quickly.
    - Jonathan G.
  • F
    Jiffy Plumbing & Heating, Inc.
    Toilet worked for just over a month, but now runs continuously. They came back today to fix the problem and told me it was only covered under warranty for 30 days.
    A company that only stands by its work for 30 days is a joke!
    Do not use these people  - there are much more honorable companies out there.
    - Giles C.
  • D
    R & V Home Remodeling of Long Island
    They were horrible to work with because of complete unresponsiveness and lack of communication. We did not see Tom (general contractor) onsite at all except to collect the first deposit check, and the final payment check.

    Contract signed in August 2013 with total job completion estimate of 10 business days. They did not finish until mid April 2014.
    Some days they didn't show up until afternoon, and some days they didn't show up at all. No calls, no texts, just complete no-shows. Their work crews were never on site before 11am and they were gone by about 4pm everyday. One exception being one evening when they decided to stay until 10:30pm sawing, pounding, and drilling.  The crews left trash from lunches in the yard and the driveway littered cigarette butts. Unfortunately, there was snow on the ground and we didn't find most of it until it thawed.

    The workmanship was average in most areas, with a few major exceptions:

    1) tile groat is now cracking in both bathrooms
    2) neither bathroom's shower/tub was properly sealed in corners
    3) a 6 foot section of tile board trim in one bathroom is now falling off the wall
    4) they caused excessive dry wall damage when moving equip & supplies
    5) upstairs bathroom vanity was damaged on installation
    6) upstairs bathtub damaged on installation
    7) glass shower doors in one bathroom do not currently close properly
    8) insulation in the basement underneath the first floor toilet & bathtub destroyed and not replaced

    Bathrooms mirrors were not included in the original estimate because we did not specifically state that we wanted them (who doesn't expect there to be a mirror in the bathroom?). This required a work-order change request for an additional $900.
    Finally, whether intentionally or not, they stole some of my tools including a work lamp, a heavy duty extension cord, and power drill battery.

    Since Tom asked me to write the final check directly to him instead of the company, I knew that wasn't a good sign, and I was thankful the work got done despite it not being the best quality.
    - Kevin C.
  • A
    Harold McMahon Inc
    I called the office and spoke to Susan . She asked me what the problem was and then she would arrange to have someone come by. Two days later, the plumber called and came right over. He came in and diagnosed the problem right away. He went out  to his truck, got the replacement part and repaired the pipe. The plumber was friendly and professional. I had my problem fixed quickly and easily. I do use Harold McMahon plumbing for all my plumbing needs and have used them for 17 years now. I highly recommend them.
    - Barbara W.
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Plumbers in East Hampton

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