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Find Top-Rated East Hampton Chimney Sweeps

There are 8 top-rated chimney sweeps in your area.

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Chimney Sweeping reviews in East Hampton

Real People ~ Real Reviews ~ Real Results

  • NO SHOW. I confirmed to have my chimney swept, reconfirmed and they never showed up during a 3 hour window. I left messages and emailed the contact and no response. The service person called me 3 hours after the appointment was scheduled for and came up with an excuse for why no one showed up or called me. They couldn't make good on coming that day, or the following day and no one from the company got back to me when I asked what happened.
    - Samantha K.
  • My heating company came over to look at the furnace and they know that some work had been done, and wanted to know what it was. I told them and they asked if I did fall for that because they said I didn't need to do that so I felt ripped off. He showed me where water moisture had deteriorated the cement inside the chimney, and showed me some rubble at the bottom. They said that it will cause a pump back and I have to do it. My heating person told me I didn't have to do that. They told me to call them if I ever have a question but I felt like I have just been ripped off. He was giving me a discount but I didn't get the discount. He told me what a bargain he was giving me and he seemed so honest and so nice. He enclosed it altogether and he charged the full amount for the sweep and I didn't notice it until later, and he did an additional chimney too. I felt it was disreputable. At first, I was very pleased. I thought they were giving me a great deal and saving me from future damage. I didn't like paying it, and they also did do the extra chimney but when I found out much later that I didn't need to do that, and it was another scam to do this time, not just them but a lot of them, they have a reputation that I felt cheated. Their manner was very nice, they were clean, and they were thorough. The price was awful. I think they overcharged for the liner. The other thing was I had pressure that I had to do that or they couldn't give me that price which is a scam. I assume the quality is okay, but I have no way of knowing. They were very responsive. If they did clean it, then the price was terrible but for a liner, I have no idea what it should cost. He really had me convinced and I didn't even question. They appeared professional. It's hard to judge because my concept after they left was great. It wasn't until later that I realized that it was a rip off. By appearance and the way they conducted themselves, they were professional-looking.
    - Catherine C.
  • terrible. Although the two men were polite and well behaved they tried to charge an outrageous amount for the waterproofing which I bargained down somewhat. Then their equipment broke and I ended up supplying both the waterproofer and and the sprayer in order to finish the job. When I suggested we renegotiate the price as a result they refused. I would highly recommend staying away from them. Their whole approach was that of trying to overcharge as much as they could get away with.
    - ross B.
  • I can't tell you if they're good at what they do but the customer service/marketing needs improvement. I had to make multiple calls to rectify the situation and get a credit for the amount that I paid. For me, it was just the hassle and less about the price.
    - Bryan J.
  • Flawless.  Everyone at this company was on the ball - the office, the contractors - just what you hope for when you hire someone to work on your home.  They arrived on time, knew what needed to be done, and even kept the place spotless.  I really couldn't be happier and when it's time to do it all again they've got my business.
    - Michael B.
  • Very well.  Servicemen were punctual, courteous and professional.  Very clean - it was a rainy day and they brought drop cloths to ensure there would be no mess.  However, i have used this company three times and each time they come up with an expensive repair or improvement.  Two years ago it was a liner for the oil burner chimney ($1,800)  moisture proffing the next year ($1,300) and this year the other liner ($2,300).  I did n ot get second opinions which I probably should have done but this company does get an overall good rating on Angie's Llist and a A- rating on the Better business website.  Even if the liners were not an emergency at this point I do feel more secure having them installed to prevent fires, carbon-monoxide problems, etc.  Expensive but worth it in my opinion.
    - Martin G.
  • They did not show up on the original appointment day, so I rescheduled. They were 2 hours late for the 2nd appointment, but they showed up right before I canceled the deal with Angie's List. They told me that I would need $5000 of additional work. I had two other companies come out and look at the chimney to verify this, and both of them said no additional work needed to be done. They also said that the chimney appeared not to have been cleaned.
    - lucille k.
  • Very smoothly. Oscar is a pleasure to work with!
    - Marjorie S.
  • unknown
    - Michael B.
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    - Jim H.
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Chimney Sweeps in East Hampton

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