Nexgen Windows & Doors LLC

A 53 Reviews

Founded 2007 • Angie's List since December 2012

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Service Categories

Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:30 AM - 12:00 PM

Company Contact

PO Box 810

EAST AMHERST, NY 14051

Description

Over 30 years of combined experience within the industry. We specialize in the highest quality products that provide ultimate energy efficiency, as well as enhancing the overall beauty and comfort of your home. We offer the homeowner very attractive manufacturer's discounts and promotions as well....

Verified Reviews

53 Total Reviews
Reviews by Rating
A Rated
39
B Rated
5
C Rated
2
D Rated
1
F Rated
6
Read reviews by category
window replacement (50)door installation (15)siding companies (1)
Showing 11-20 of 53 reviews
A

RATED

01/10/2020

We live in a 1920s home which still had its original single pane windows. We hired NexGen to replace about half of these windows with new triple pane windows. While it's been a mild winter, we definitely notice a big difference. The windows no longer rattle in the wind, and they actually keep the heat in (and the cold out). Imagine that! Not something we were used to. Mark, who owns the company, a...

DESCRIPTION OF WORK
Replace a number of single pane windows in 1920 home

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/07/2020

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], Thank you very much for your kind remarks regarding your experience with us at Nexgen Windows and Doors LLC! These positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our Nexgen customers with the utmost respect that we would personally expect ourselves. We are in hopes that you will continue to use our servi...
F

RATED

10/27/2019

This was one of the worst experiences i had dealing with a contractor. The business is ran basically with Mark the owner as the middle man between the window manufacturer and his installer (Randy) who he subcontracts. I had the windows installed by Randy and he himself did a great job. The issues came when having to resolve issues with Mark. Upon installation it was noticed that the window locks w...

DESCRIPTION OF WORK
Installed new windows

CATEGORY replacement windows

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/01/2018

SERVICE PROVIDER RESPONSE

We at Nexgen are sorry to hear that after a full year has passed that you have decided to post a negative review concerning your experience. Yes, the initial product from the manufacturer had locks that did not line up perfectly and needed to be resolved. As you know, we re-ordered the center sash that then came in, and was not what was expected. Our installer did take a two month hiatus out of st...
A

RATED

07/18/2019

Randy and his team did an excellent job taking out the old windows, reframing, sealing and replacing trim inside and outside of windows. Working in 85+ degree weather yet there was no lack of attention to detail. True craftsmen, polite and cleaned up when they were finished. I plan to utilize Nexgen to replace the remainder of the window of my house too.

DESCRIPTION OF WORK
replaced 6 large sliding glass windows

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/18/2019

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], Thank you so much for your kind remarks regarding your recent experience with us at Nexgen Windows & Doors LLC! Your positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our customers with the utmost of respect that we would personally expect ourselves. We are so happy to hear that you intend to use our servic...
F

RATED

07/16/2019

see above. Obviously their non response kept me from getting help with this project.

DESCRIPTION OF WORK
nothing, they had my message on voice mail and never called me.

CATEGORY doors

WORK COMPLETED ON 07/16/2019

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], I was obviously very disappointed when reading your review of us at Nexgen Windows & Doors. Normally, when we receive notification from Angie's List that we have a new review, I can't wait to open it and read it, expecting favorable comments. As you can see by our 'A' rating, we have a great reputation in our community and do whatever is necessary to keep our customers s...
A

RATED

03/01/2019

The salesperson was knowledgeable & helped us select a door that fits our odd opening size. He also did not pressure us into any products we did not need or want. This is the second time we've used NexGen & both times their installers were very professional, cleaned up well & arrived on time. Their prices are a little higher than others, but the products they install are good quality so it's worth...

DESCRIPTION OF WORK
Installed a new front door & sidelights, new slider & 3 new windows.

CATEGORY replacement windows,doors

COST $9,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/19/2018

A

RATED

12/13/2018

If you wear glasses and you can recall putting on your first pair of glasses, and what that meant to you....OH MY WORD! I’m spending way to much time gazing at my new window.. it’s absolutely gorgeous. So happy I chose the “mullions” on the crank out windows. So lovely and such an amazing upgrade to the front of my home. The three man team showed up and they were ready to work. What a nice bunch o...

DESCRIPTION OF WORK
I had a picture window on the front of my home with a crank out window on both sides. These crank out windows were never functional. The larger middle window had leaked at some point and had perpetual “fog” appearance, so I had to have sheer white curtains on the window for camouflage.

CATEGORY replacement windows

COST $1,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/11/2018

Images

Photo for Nexgen Windows & Doors LLC - PO Box 810, EAST AMHERST, NY - 37605030

+7 More

A

RATED

08/17/2018

i faufht with my husband for years to put new windows in our home. Not until my daughter used Nexgen did he finally agree to do so. He liked the quality of the windows and the price was right. We also liked the fact that there were no hidden costs and the warranty was fabulous. The work was done on time as scheduled. The windows were installed in one day. The crew leader was very percise and profe...

DESCRIPTION OF WORK
I had windows installed

CATEGORY siding,replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/17/2018

A

RATED

07/12/2018

Quality of windows excellent.. Installers very professional, courteous, thorough and prompt with an eye for detail. I would purchase from them again and recommend to friends......

DESCRIPTION OF WORK
15 windows replaced

CATEGORY replacement windows

COST $9,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/11/2018

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], Thank you very much for your kind remarks regarding your experience with us at Nexgen Windows and Doors LLC! These positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our Nexgen customers with the utmost respect that we would personally expect ourselves. We are in hopes that you will continue to use our servi...
A

RATED

06/30/2018

I couldn’t be happier with my new window and the service I received at Nextgen. I will definitely use them for any future window or door replacement.

DESCRIPTION OF WORK
A new front picture window

CATEGORY replacement windows

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/11/2018

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed] Thank you very much for your kind remarks regarding your experience with us at Nexgen Windows and Doors LLC! These positive sentiments are priceless, and so encouraging to us as a company. We continually strive to treat each of our Nexgen customers with the utmost respect that we would personally expect ourselves. We are in hopes that you will continue to use our servic...
B

RATED

06/25/2018

Things took a bit longer than expected and there were a few stumbles along the way but things generally are looking and working good now.

DESCRIPTION OF WORK
I wanted 10 second story windows replaced, preserving some of the older interior style while improving maintenance and energy efficiency.

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/25/2018

Services Offered

Sell and install highest quality, ultimate energy efficient replacement of windows, doors, siding.

Services Not Offered

Repairs

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
American Express, Discover, MasterCard, Visa, Check, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes