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Furniture reviews in Dunkirk

  • F
    Lakeland Upholstery Inc.
    During the Fall of 2014 I hired Lakeland Upholstery to upholster  two 1950's chrome and vinyl kitchen chairs. I had their assistant Jess look at the chairs and quote me a price. Jess informed me to remove the two seats and backs from the  frame of the chairs. Jess stated to me, " This will be an easy job since the backs and seats screw onto the chrome frames." In December of 2014, Lakeland Upholstery called and said the backs and seats were done for the chairs. I picked them up and paid the bill of $178.00.Upon inspection of the work I noticed they had drilled and bored out two large  holes into the wood frame of each  chair back. I asked the upholstery shop," Why did you drill these holes?" The man who upholstered these chairs started screaming at me and  stated, "The backs slip over the chrome frames of the chairs." I stated to him, They always screwed on from the back of the chrome chair frame. He stated to me, "Wait a few minutes and I will fix them!" As he was repairing the chairs he shouted out to me, "You can shove these up your a**!"  When he returned with the chair backs, they now had staple marks across the lower bottom as well as pulling and tearing of the stitching. I contacted the owner, Larry, to fix this problem . However, the chair backs were never fixed correctly and the structural integrity of the backs were ruined  due to the large holes they drilled into them.
    As a consequence I had to file with the Small Claims Court of Lakewood NY. I won my case on January 22, 2015. I was awarded a judgement in the amount of $188.45 by the Honorable Judge, Lyle T. Hajdu.  However,  Lakeland Upholstery has never paid me a dime! I contacted the owner, Larry on April 13, 2015 via telephone. Unfortunately, he slammed the phone in my ear. An hour latter, Larry called my home and stated he would put a check in the mail that week. The check never arrived via postal mail.
    Please use extreme caution when hiring these people. I have never been so degraded! It was truly a humiliating experience!
    - James T.
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Custom Furniture Makers in Dunkirk

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