Sanded floors and finished with water stain (suppose to be 2 coats)
YOU MUST READ THIS REVIEW BEFORE HIRING THEM! Its a long one, its all true and unbias, and I wish I had had this info. Here is the thing. AZ is the guy who finds these contractors, he finds who is available that day of service that responds. I wanted to have my floors stained a darker color, so they had this guy show me samples and then he mixed a couple of stains to come up with a tint. fine I think. Decision made.Well floors were suppose to be done on June 24 I leave them and come back and I do not find the floors stained, only my bedroom because the guy said he stopped because it was uneven. When I went to look at it, well it was so uneven that I hated it! Then I heard how they were speaking I just said leave them blond. So they re-sanded my bedroom and finished the next day and told me they were not going to reimburse me for the stain because they already bought it..lol! I didn't even argue. I don't know why. BTW thinking back..my floors were beautiful and already blond, I would have only have had to have had them put a layer of varnish on them and not spend $4K!... SO they leave .... They left the saw dust with the varnish on the back deck. There were varnish splatters on the back board of the steps and the walls that I had just painted. I took pictures. I am an easy person, I give margin of error. I am not demanding and I work with the public everyday, and I know how hard it is!!! If anyone wants pictures they can inbox me. I called them to come and pick up garbage and come and help and just clean up... I didnt even want money back. After when the floors were finished I had a contractor in the house doing work, and he mentioned to me how he thought the job was not done right. Which made my doubts justified. There were overlap pieces in door ways. But to me it didn't seem sealed properly. They said they put two coats but I am sure there was only one coat, because why would there would be smoother areas where the varnish was overlapped/?! I am telling you these guys did a rush job;( Well, The next day we moved in. We go to sleep, and at midnight and my 14 year old son comes running into our room screaming that there were people at our front door screaming FIRE...!!!!! Well the bags of sawdust com busted and burnt down 1/2 my deck and partial siding, and the only reason my house didn't go down is because I had "Angel" neighbors that noticed quickly and got their hoses on it, I did not have hoses obviously because we moved in that day. Fire department didnt make it there for 10 min. The flames were at least 10 feet high. Next morning they came in they quickly cleaned up, they did fix everything, but only fixed 1/2 the deck, i should have pushed for the whole deck because it does not match. They replaced the siding and repainted the stairs and the piece of wall that had the varnish. THEY WERE VERY NICE ABOUT IT... I HAVE TO SAY AND APOLOGETIC. Anyway my husband had to call them several times to get stuff done and we do not want anything for free, but it got done. ..I also spoke to the owner about that I was unhappy about the un-evenness and that we spent 4 thousand dollars and we knew there was one coat.. the funny thing is that he didn't dispute that. The owner did said right now there was to much furniture that would come back in 6 months to give another coat. So idiots that we are we say yes. No body else would have... 6 months go by, I call and he does come back but I cant move my furniture all at once and I do not feel I should have to where am I putting it now.. shouldn't they help me?... I feel that they didn't do the job the right way the first time and it was a disaster I was owed something more. But we did moved the downstairs, but I couldn't move the furniture upstairs as well on the same day, so I told them it has to be a second trip.... so they come in for the first floor, and what is the result? by the front doors in my corridor I have actual varnish drops and a rub mark . you would think they would make this perfect!!!!! OMG I cant! I then call them to tell them and schedule that they come and fix the drops and do upstairs , and tell me that they have to charge me $500 to do upstairs(btw the receptionist is amazing, and you can hear in her voice her compassion but she has no control) ? I know that is not alot of money ... but what do you think if all this happened to you. ? I swear every piece of this is true; We are reasonable good, people... I think back now I should have gotten the whole thing for free. And my upstairs is still with one coat, the color of floors is not what I wanted, I have a two toned deck, varnish spots by my front door and I spent .. $4,000!!!!
