Received laser hair removal for underarms, brazilian, and legs
At my initial consult, I was lead to believe that after the allotted 8 treatments I would be hair-free. Eight treatments came & went and I was not, but they didn't say anything about me being at the end of my treatment contract so I kept coming back for additional appointments, figuring that for some people it takes longer than 8 treatments and they allow you to receive as many treatments as needed until all the hair is gone. Then a couple weeks ago I get a phone call that they were "auditing their charts" and found that I was not only beyond my allotted 8 treatments but also at the end of my 4 additional treatments that are the extent of the "2-year guarantee." A "guarantee" which, as it turns out, does not actually guarantee any results. Nor does it fully cover a period of 2 years, but only allows you a maximum of 4 additional treatments within a two-year period. I will say that the treatments did a decent job on my underarms and brazilian. Most of the hair is gone in those areas, but not nearly all. Probably about 80%. The first half of my treatment process saw very rapid hair loss in these areas, and then it slowed down to a near standstill. On my legs, it has been entirely ineffective. After my first few treatments, there was some amount of hair loss on my legs, but after a few more months all the hair returned (though thinner and lighter). On top of the thousands of dollars I've already paid, now they want me to pay for any additional treatments I might schedule to try to eradicate the hair that still remains. If 12 treatments didn't complete the process, why should I believe that any additional treatments are going to do a thing? How can I know that they aren't using a lower power laser than they should to slow down the process and force me to come back again and again? I consulted my dermatologist and she said that 12 treatments should have been more than enough to achieve complete hair loss. If you're going to be investing this gross amount of money anyway, I would suggest paying the extra to have it done at a dermatologist's office where you can trust that they're certified and know what they are doing. I regret not doing that from the start, but at the time I did not realize that laser hair removal services were offered at dermatology offices...I thought they were only available though these dedicated "laser spa" sorts of places, but I've learned that these places can't be trusted. Especially when their "guarantee" is a flat-out lie.