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Septic Tank Cleaning reviews in Delmar

  • C
    Water Resource Technologies
    At first all was fine. Repairman called on his way as requested and showed up in the time frame expected. He did advise there was a $90 up front travel fee (kind of high) but I had to have grinder pump repaired and these guys are supposedly only ones around that do it on my particular pump. He was there for 2 1/2 hours and left a bill for $800.00 which I found outrageous!! Our basement was also left an absolute disaster with water and sewage all over the floor and top of pump housing. We had to spend an hour and a half cleaning and sanitizing basement with bleach and cleaners to alleviate the stench. The repairman mentioned that most people do not want to spend $90 an hour for him to clean up at completion but for $800 one would think cleaning part of that!!! The electrical part of the process was done incorrectly so that when we turned our washing machine on we tripped circuit breaker. When we did call to complain, an Owner did show up and apologized but did not give us any credit toward our expensive bill and tried to sell us a new pump instead. He did arrange for someone to come fix the electrical issue as well. Overall we were VERY disappointed in the company's service and if we do need to replace our grinder pump down the road it will be with a different company.
    - Lori W.
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Septic Tank Services in Delmar

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