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Mulch Delivering reviews in Delmar

  • D
    The first couple years were fine. In the last year, Frese missed a few scheduled matters, necessitating phone calls to remind him. The prices rose. Finally, in November 2016, despite several phone calls, Frese failed to appear altogether for a fall cleanup of our yard. Christian Frese finally called with his usual glib excuses. We also had a cohtract with Frese for snowplowing this winter (2016-17). Frese performed the first plowing but when the next storm came in February, he totally failed to appear despite a phone call and never said why. Something has happened at this business and I would recommend that people look elsewhere for services.
    - David H.
  • F
    Very disappointed! Mower required two new rear drive wheels which they installed. First time out this season, one of the wheels fell off after less than five minutes. I called Olsen's and spoke to Andy, one of the managers. After explaining the situation, his only reaction was "Ok." as if this was an expected outcome. There was no concern about the mistake, no apology for the inconvenience, and he didn't even ask if anyone was hurt. He told me if I brought the mower back, they would reattach the wheel, but I did that myself. When I told Andy that he didn't seem to be taking this seriously, he said "would do you want me to say...my tech will be in on Monday and i'l tell him about it then." A simple mistake made by the service tech turned into a fiasco by an arrogant and an unnecessarily defensive manager. Terrible customer service!
    - Thomas B.
  • A
    This is the second time we have used Larry's Landscaping - first time was in early July for garden weeding, edging, mulching (which was also done excellently).
    This visit, was for lawn repair.  Information was taken during the visit to provide an estimate for the July work & Larry suggested that lawn repair was best done later in the summer.  There was no need for another estimate due to the precision in evaluating our property during the first visit.  They simply referred to previous notes, provided a specific estimate & we scheduled the appointment.
    Larry is great - he made a few suggestions at today's work which required some extra work but made the job look much better (no added charges).  He takes pride in his work & seems to have excellent help with him on his jobs.
    We will definitely be a regular customer for his services going forward.
    - Sylvia W.
  • A
    I spent $800. There were 5 men and the owner was very organized, everybody had a job to do, they came on time, they had their equipment and they did a good job. I think they were more reasonable than another landscaping service I used a year and a half ago.
    - Audrey R.
  • A
    The service provided has been fine. They have done the spring part. I don't really have complaints, I think the work they did was excellent and very nice. They don't necessary let you know what day they're going to do it, that would be nice to know but other than that I don't have any complaints.
    - Cheryl K.
  • B

    Overall, most things went ok... The work crews were prompt and polite. They brought enough men and the right equipment to accomplish my entire job in one day. However, one aspect was not done properly-- the work on my 3 stands of tall arborvitaes. They used a flimsy, kitchen string like you'd use to tie a bakery box to "secure" the arborvitae for winter.



    I called owner John Myers to report this problem and he told me that I had to be mistaken, but he agreed to come by to see what I was talking about. He arrived when he said he would, and when he inspected the shrubs, he readily agreed that there was a problem, said he had no idea why his crew would use such flimsy material, said he doesn't stock that material and didn't even know how the crew obtained it. He promised to rectify it himself within a day. It took him a few days, but he did the job and promised to come back again at no further charge to secure them even further.



    He said the crew didn't do the job originally because they didn't have the correct materials. OK, but then I was charged as if it had been done by the crew. It wasn't until I inspected their work, found it lacking, and called back a few times that the job was done correctly.



    The cost for the job was exactly as estimated ($1,700 plus tax). I felt that the cost was pretty high, but on the other hand, it was a big job, it was done when I needed it done, most of it was it was done very well, and given my health issues, I could not have done this work myself.



    I would say that this company can do a good job, even an excellent one, but suggest a very careful review of the estimate, and strongly urge you to inspect the work they say they have done before you pay for it.

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    - Mary L. R.
  • A
    It went very well. We will be hiring them again.
    - Brian F.
  • F
    What they did was so horrible they stop follow up. They were contracted to pull up a section of the existing lawn and lay down top soil and seed the area.
    - Christi B.
  • A
    This company showed up on time and did a great job with the mulch.? I would recommend this company to others as well as use them again in the future.
    - richard G.
  • A
    He is meticulous, a perfectionist, a hard worker and reliable. Friends who stopped by at the end of the day, after he'd left were very impressed. My landscaping is the envy of my neighbors.
    - Patricia K.
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Mulch & Topsoil Services in Delmar

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