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Chimney & Fireplace reviews in Delmar

  • A
    The work was done as agreed. The worker was professional, made changes when we asked, and did more than expected. The owner came and verified that we were satisfied before his worker left the site. I wouldn't hesitate to hire them again.
    - Wes C.
  • C
    Technician arrived timely and was pleasant. Inspection report included very little detail. Technician's description of included service not upheld by company. Had to call multiple times to finally get a follow up appointment, taking time off work, only to be told that there was a misunderstanding (that could have been resolved by phone) and that no work could be done that day if I chose to hire their services in any event. Very disappointing and a waste of work vacation time that could easily have been avoided!
    - Ashley M.
  • A
    Havzi was great. He fixed the chimney first and then replaced the roof a few days later. The workers were courteous and considerate, arriving at 7:30 am and leaving at 5:00 pm each day. It took two days to finish. The chimney looks terrific and the new roof looks fantastic. Great work at a fair price.
    - Roger P.
  • A
    Doug, called very soon after my request for an estimate. He arranged a date and arrived promptly to view the situation, gave a clear explanation of the problem and a worst case scenario estimate. We arranged a work date and Doug arrived as agreed and spent the day grinding out and then replacing the old mortar. He installed new clay flue tiles, and secured the metal cage. As promised, the next day Doug came to waterproof the job, and cleaned up all debris from the work. I appreciated Doug's honest and clear explanation of what he was doing and how he was doing it. He also provided me with very useful advice on how to do some self maintenance of the flashing, as a way to avoid more expense - that is rare! A very positive experience with a professional who enjoys what he does and cares for the customer.
    - James H.
  • F





    Why an F? F for Failed communication; I spent more than 5K at that store and the sales guy would not talk to me after the sale was completed?  I tried 3 times to get an additional quote for a fireplace hood and DID NOT GET IT. Beware!.  I wanted a hood because he overestimated the power of my unit and advised that using it full power would burn my house down. Great! I bought a BMW but should use it as beetle (bVW). Even with an adapter that was provided I felt the need for a hood because of the excessive heat above the fireplace. Just wanted peace of mind. As mentioned, they installed an adaptor to reduce the gas flow. First call, he told me he would use my wife`s email (on file) to send the information; Second call, I left my number with the secretary and he did not call me back. No information or quote received. Third call, again I was informed the sales guy was busy. I demanded for attention. I said? I spent a lot of money with Matchless and I need attention?. A lady told me he would send the information that afternoon. I am still waiting. Now it is too late, I do not want to talk to them anymore. Now I am interested in understanding why Matchless does not want to talk me. Is there a problem with the project/equipment that was sold to me? I will find out, not happy now.






    - Breno L.
  • A
    Gary and his team are top notch. There work is solid, they clean up after themselves, they are professional, and are responsive.  No problems recommending United Specialists.  I have used them several times on several properties in the Albany and Delmar areas.
    - Andrew Z.
  • A
    George got back to me immediately when I called for an estimate and came out the next day. I got several estimates from other masonry companies and they were all around $1600 so I felt the price was fair. He was the only person who actually got on his back and looked up the inside of the chimney with a flashlight, and assured me that the inside of the chimney is in working order.  His crew showed up on time, completed the job in a few hours, and thoroughly cleaned up after themselves. The chimney looks great.
    - Lynn C.
  • F
    No planning or assistance beyond very basic provided.
    Very, very, very dirty and dusty, without warning.
    Hearthstone cracked a week after they were done, and they won't take responsibility or come back to repair or replace, or refinish.
    - Victoria V.
  • A
    Doug was extremely responsive and professional.  He was very knowledgeable and explained every detail of what he was doing along the way.  He maintained great communication and did exactly what he said he would do and when he said he would do it.  He didn't try to sell me anything that I didn't really need.  I'm very pleased to have worked with this company and would definitely recommend them.



    I didn't get any other bids so I can't comment on the price competitiveness, but for the amount of work they did I don't feel like it was out whack.
    - Jeffrey S.
  • A
    Responded quickly to our initial call. Gave estimates on fixing chimney and basement wall. Gary was very knowledgable and described what needed doing and what was not necessary and did not try to add additional services. Prices were reasonable and estimate was broken down for each service.

    We would definitely have hired him to do the work, except shortly after he looked at the house we sold it to someone who made an offer to buy as is.
    - STEVE F.
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Chimney And Fireplace Contractors in Delmar

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