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Auto Body Repair reviews in Delmar

  • D
    Terrible experience.  Asked to sign a form that had not yet been completed attesting to preexisting damage on the car.  The woman at the desk acted as if I was being unreasonable because I wanted them to look at the car and complete the form before I signed it.
    We were quoted 4 days to complete the work, but soon after we dropped of the car, we received a text telling us that the work would be complete in 9 days.
    Repairs had several defects including the trunk lid being severely misaligned, paint defects and missing/misaligned emblems.
    Returned the car for correction.  Work ended up OK but far from perfect and don't trust the shop to do any further work.  We never heard the words, "we're sorry" despite being inconvenienced.
    Staff was nice enough, but the body work was just up to snuff.
    - Neal R.
  • A
    This was our first experience with TACS, and I would definitely use their services again. 
    We had a rear-end collision, and went to TACS only because it was the most convenient autobody shop that was approved by the other driver's insurance. However, they did a great job. They were quick with the estimate, and they did all of the correspondence with the insurer to get the parts and labor covered. They also provided a rental car on-site (paid for by insurance, but they had the car available on their lot so that I wouldn't have to go running around to get to a rental location). 
    I thought that the repair job was excellent, and they went the extra mile of washing and detailing the interior of the vehicle. The only part of the experience that was difficult was that they had to calendar us out for about a month before we could get service; we had the estimate done and approved by the insurer, but they had a backlog. In fairness, it was during the Christmas holidays and we had already experienced icy conditions, so it's possible that they had a lot of collisions and body work to handle at that time. When there was a little snafu with their not having us on their calendar at the time we expected, they handled it professionally and moved us up to the soonest possible date, based on getting the parts. Mistakes happen -- it's how they're handled that's the mark of a well-run business. 
    Overall, I think that TACS was very pleasant to work with, my vehicle looks like new, and it was such a nice surprise to pick up a freshly detailed car. I would use them again!
    - Melissa G.
  • A
    The job was fabulous. You'd never even know that there was damage to the car. the paint job was flawless and the customer service was beyond my expectations. The provider provided a free estimate of the work that needed to be done and worked directly with my insurance company to get the work done. The work was done as specified and finished on time. Then they delivered the vehicle back to me at my home. Where do you get service like that today?
    - Katherine C. L.
  • A
    This is the 3rd time in about 20 years I've used TACS for an auto repair.  Like a root canal dentist, one hopes not to have to use an autobody specialist too often.  But on each occasion, I've gotten nothing but the best service from them.  The repairs are beautifully done and they work closely with my insurance company to ensure that all needed work is done and gets paid for by the insurer.  It's a very hassle-free experience.  TACS even has an arrangement with a local car rental service to have a rental car ready for you when you drop off your damaged vehicle.  And the repairs last!  I have a 1999 vehicle that suffered extensive front end damage in an accident in 2001.  They repaired it then, about 12 years ago, and the front of this car still looks like new!  If you need a body shop and you live in the Albany area, I highly recommend TACS.
    - Thomas B.
  • A
    Great work, great price. Honest, helpful, and friendly. Clint is top notch!
    - Neal R.
  • A
    .
    - STEVE F.
  • A
    Excellent servide and work.
    - David H.
  • A
    unknown
    - Michael K.
  • A
    unknown
    - Vincent E.
  • A
    He did a great job and was willing to come to the house to do it.
    - Sandra F.
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Auto Body Shops in Delmar

Companies below are listed in alphabetical order.

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