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Appliance Repair reviews in Croton On Hudson

  • A
    SUBURBAN VACUUM CO
    We now have a vacuum with all new insides and it works really well. There was a small delay because a part was on back order so we were given free bags for our trouble. I really like supporting a small business and they have kept our decades old Electroluxes working like champions.
    - Lisa C.
  • C
    Northeastern Appliance Service Inc
    The shop services high-end appliances (Sub-Zero, Wolf), and it was the only one I could locate that repaired Asko products. My dryer quit, no power at all.
    Was told upfront that minimum service charge ($79). Repairman came on time, June 23, and spent more than two hours to find the problem -- blown fuse. He was apologetic, my friend says, about taking so long to find a basic problem. He told her that the extra time wouldn't be reflected in the price.
    He didn't have the part and would have to order it. Paid him minimum, $85.85 with tax.
    Returned July 1. Took less than a half hour to replace, according to my son, who paid him another $186,60.
    Total -- $272.45.
    The bill seemed too high and lacking in detail--parts and labor not separated. I called the shop July 2 to see how much the part was and what the hourly rate was for the service. The woman said they charged by the job not by the hour. How much was the part? She didn't know and told me the service manager, Troy, would call me. He didn't. After the holiday, July 7, I called again. Same woman told me she didn't know how much the part was. She would have Troy call me. He didn't.
    I said above I'd use the service again. I may have no choice. Two other shops I called told me they didn't service Asko.

    - Douglas S.
  • A
    Mike's Repair
    I liked Mike���s business model and approach to his customers. If you have an emergency you can call him on his cell phone for fast, possibly same-day attention. Less urgent appointments are arranged in the evening in the usual way. In my case the appointment was scheduled in the evening for the next day.
    Mike arrived on time, diagnosed the problem, explained what needed to be done and the cost to do it. He had the required part on the truck and performed the work quickly, even taking some time to explain the process to me, since he saw that I was interested.
    He took Visa in payment and was on his way. My experience was totally positive.
    - John O.
  • A
    Kelleher Appliance Service
    After noticing an odor of gas in our kitchen on Oct. 26th we called Con Edison, which promptly sent a technician to check; he found a gas leak in one of the burners on our gas range and turned off our gas. George from Kelleher promptly responded to our call and scheduled an appointment. Tony ordered the new part, which also came in promptly and on the morning of Oct. 31 Tony installed the new part and thoroughly checked everything else on the range to ensure that all was working properly.
    This is not the first time we have called Kelleher over the 25 years we have lived in northern Westchester County, NY. We have had this terrific local company out to repair our refrigerators, washers and dryers, and have always experienced prompt, courteous service with fair pricing, top quality, honesty and integrity. We highly recommend this gem of a company .
    - Jeanne N.
  • A
    SUBURBAN VACUUM CO
    The vacuum hadn't been used in a long time. When I discovered the damage, I checked Angie's List and called Suburban Vacuum because of its high ratings and good reviews; Suburban also offered a 10% online coupon for Angie's List customers.  Unlike other shops in the area that charge for an estimate, Dan at Suburban Vacuum promised a free estimate within one working day. I took the unit into the shop on a Saturday and, as promised, Dan called on Monday with two options: he could make the unit functional again for about $139, or he could completely clean and rebuild it with a rebuild kit for $189 (before the 10% discount).  The cost to replace the vacuum with a similar model would have run over $700, so I opted for the rebuild. He gave my job priority as an Angie's List member, finished the job on Tuesday -- sooner than promised -- and charged a very fair price.  In addition to the $169. cost of the repair, I bought a new floor brush and filter bags.
    The vacuum works great now; it's cleaning like new.  It's also nice to have the retractable cord working properly again. After I got the unit home, I noticed that one of the three swivel wheels wasn't working, causing the unit to drag instead of roll smoothly across the floor. Dan ordered a new part and replaced it and the other "tires" free of charge and while I waited, with his apologies for not having noticed the issue himself. All in all, it was a pleasure dealing with someone who takes pride in the quality of his work and works so diligently to satisfy his customers.
    - Donna B L.
  • C
    Belgrove Appliance Inc
    I got the impression that rather than providing a solution to my problem in doing repairs, she was pushing me towards buying new appliances. The two appliances in question were about ten years old, and she recommended I purchase new ones from her store. To be fair, I did end up buying one new appliance since I got a super deal. Instead of sinking money into the repair, I bought a new one from a different provider. I'm sure she is knowledgeable, I just was turned off that she was so quick to jump to recommending me buying new ones. She may have been correct, but it was just the sense I got.
    - Michael A C.
  • D
    Sears Home Services
    Although the repair specialist for the microwave was good, they were going to charge me $189 for a new magnetron tube when I could get it MUCH cheaper myself and the cost of the part alone would exceed the whole cost of an overall microwave. So, I just paid the $129 service charge.
    - shahan i.
  • B
    Northeastern Appliance Service Inc
    Repair is fine. Didn't have the part on the truck so he had to come back.
    - Diane S.
  • A
    Sears Appliance Repair
    .
    - Michael A.
  • A
    Mike's Repair
    unknown
    - John O.
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Appliance Services in Croton On Hudson

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