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a brick chimney on the side of a blue house with two windows

Masonry reviews in Cropseyville

  • A
    Bill Miles Custom Masonry & Repair
    This is an update that I hope I can update again favorably. On Oct 1 we had our first heavy rain and my chimney leaked badly in a different place than the original and worse than the original. Called company said they would come next day did not show up. Called again 10/13 left message. On 10/15 chimney leaked again in another new place really badly almost reached my floor. This room was an addition and the chimney is inside the house. On 10/21 called again and left message.Ffinally on 10/27 he came and put some g*** on places he thought might be a problem. On 11/4 chimney leaking badly again and around my new crown moulding. Called company and a new guy came while it was raining and put a diverter on roof where he thought there was a low spot. This worked with some light rain we had but on 12/1 leaked again. Called guy next day a thursday said he would come that weekend it was nice and sunny that saturday never showed or called. Called him again on monday he called me back friday 12/10. said they were busy but didn't forget about me and would come. It is now Dec 30th and I haven't heard from anyone and my chimney is now leaking in 3 new places and is worse than before they fixed it. The weather is cold now and I realize not too much they could do but they had plenty of nice days before this. I will see what happens in the spring and if its not fixed satisfactorily I'll be going to small claims court. If it is fixed I update this report again. I am very dis-appointed and worried that this might eventually damage my ceiling . Below is my original report I called the company on thursday they came on tuesday as agreed for an estimate they did run late but called ahead of time to let me know. They would have come the next day for the estimate but that didn't fit my schedule.They were able to do the work the next day and arrived on time. The crew was friendly courteous and professional . We had a new roof put on and ceiling work in our living room last year. We had rain come in along our chimney last spring and the roofer came out and said our chimney needed repair. I had called one company that never called back and another who said they were pretty booked up and it would be awhile before they could do the work,so I was happy to get the work done quickly and efficiently before it gets cold. Of course the chimney work hasn't been tested yet need to have a pretty strong windy rain,but Bill assured me if I I have any problems to just call.Hopefully I won't but will update this report if needed.
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