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Roofing reviews in College Point

  • F
    Heartless. Unprofessional. Dismissive. Unorganized with Total Disregard for other time or needs. Above All Gutters belong in the gutter. I couldn't feel any more tossed to the curb than the service demonstrated to my family and I than that which has been displayed by Above All Gutters. FACT: NO SHOW for the first appointment to give an appraisal. After my chasing them down via phone and was told by Above All Gutters that "Sorry...the guy was in Westchester and must have not been able to make it down to you..." UNACCEPTABLY HORRIFIC CUSTOMER SERVICE. FACT: They requested PICTURES and I had to send them 3 separate times. Still haven't had an acknowledgement of receipt from Above All Gutters. FACT: REFUSED TO GIVE ME A DETAILED CLARIFICATION once they did show up and do an estimate. I was given a bid of approx $2,000 and was looking for the exact costing per a list of items ALLSTATE gave me so that I can SUBMIT Above All Gutters estimates compared to the estimate of the ALLSTATE adjuster. The point being my attempting to make sure ALLSTATE fairly priced the estimates. (HERE'S THE PROOF THIS IS THE EMAIL I SENT TO ABOVE ALL GUTTERS: EMAIL COPY: Thank you for visitng our home at xx-xx xxth Street, xxxx xxxxt NY xxx. The estimate you were kind enough to give was (Invoice 107782) was for ���Replace entire gutter leader system (including hanging capping piece). The cost was estimated at $2,100. My question is much more specific. I���ve included pictures from the Allstate appraisal inspection along with the Allstate description of the damage using their language. How much will it be to repair JUST the items noted in the Allstate Claim report as described and pictured below? Thank you in advance for all of your assistance. We hope to be working with your company... ALLSTATE DESCRIPTIVE LANGUAGE: Additional Details: Our home was affected by a "TORNADO" (random for NY LOL). The gutters took a bit of a hit. Here is the information from the ALLSTATE appraisal. Not sure exactly how to translate so I'll simply copy what's on the paper. R&R Gutter/ downspout - aluminum - 6" 52.00 LF Gutter / downspout - Detach & reset 2.00 LF R&R Fascia metal 6" behind gutter 32.00 LF R&R Fascia - metal 10" 48.00 LF Here's the RESPONSE FROM GREG THE OWNER: (OVER A WEEK LATER) "I wont be able to help you right now sorry. You are better looking for another company to help you." Thanks, Greg
    - Emily R.
  • A
    Major Homes Corp
    Let's start with the relationship with the company and owner. I like doing business with people that I both like and trust. Major Homes passes that test. Mitch, Jason and their team have been doing great work for my family for well over 15 years. This past month I needed a small area of my roof fixed with new shingles and an adjustment to a vent connected to the microwave in the attic. Major Homes quickly responded to my text messages/emails and set up a meeting. Shortly after, his workers reached out to me and we we agreed on a date and time that worked for both sides. On that date, his workers were on time, polite, and of course did a great job. The roof looks like new and the vent is back in action. Additionally, we ordered our 6th entrance security door. Regardless if it is for a small or big job(and we have used them for both), going forward, Major Homes is our first and only choice. You wont find a more responsive owner and team. They wont leave you hanging and always stand by their work.
    - Dom D.
  • A
    Roman Roofing Inc
    I made an appointment with Roman Roofing Inc and they arrived on schedule. they gave me a free estimate on my flat roof. they seemed very knowledgeable  and were very helpful in helping me decide what would be best for my roof. We agreed on a price and i was sent a contract later that day with a start date. i provided them with a deposit, and they arrived on schedule on the date we agreed on. Their staff were very polite and answered any questions i had. The job was completed on time and i was satisfied with the workmanship.
    - Maria M.
  • A
    Future Image Designs Inc
    I had a very pleasant experience with Future Image Designs as I needed to replace my roof and my trim.  Mario the owner patiently went over in great detail everything with me.  He explained colors, styles,  and all my options until I was perfectly comfortable with my choices.  He was very professional and very knowledgeable.  Although it was a busy time and his  schedule was hectic he was able to accommodate me within two weeks.  He showed up promptly everyday and the work was completed in a timely fashion.  The crew did a great job with the clean up as well.  The outcome was fabulous and he also gave us free gutters.  I have to give thumbs up to Future Image and would recommend them to all my friends and family.
    - LOUCIA N.
  • A
    Future Image Designs Inc
    Future Image Designs is a great company.  I was very impressed with the result as well as their professionalism and the quality.  
    I received a very fair quote  and was impressed with a very detailed presentation.  The work was performed earlier than promised to ensure it was completed before the holidays and my yard was left spotless from the cleanup.  I would highly reccommend this company for any project and would definitely use them again in the spring for siding and windows.
    - MIRANDA M.
  • A
    Major Homes Corp
    It was very reasonable. They had done work on my house previously many years ago. They had actually done the roof in the past. They were very good about coming back and fixing it all these years later when one of the shingles blew off. They are willing to offer good customer service if I have a concern or issue.
    - Marian B.
  • A
    Nunez Construction and Painting
    The house has had a leaking problem for who knows how long now. ��The last contractor we hired charged a good amount of money to essentially just patch holes. ��The issue here is that it didn't ��fix the problem. ��In fact, things actually got worse. ��We started looking for another contractor to take a look. ��But again, they were too focused on fixing holes and getting money upfront, as opposed to diagnosing the issue.
    Thankfully, we found Nunez Construction. ��From the first point of contact, I felt this would go well. ��Punctuality, openness, attention to detail, communication, and general professionalism is what I expect from anyone running a business. ��Nunez has these in spades.
    In terms of getting job details, they took their time in going through each and everything we pointed out before committing to anything. ��When the root issue was found, they showed it to me, described what was happening, and what the next course of action. ��This is for every aspect of what we had issues with, from the overall state of the roof, to the water drain pipe that went through our house, to the leaks in our bathroom, and all the water damaged walls and ceilings. ��This in itself took a few days, which I appreciated since they wanted to get this right the first time through.
    The job itself spanned from Friday to Tuesday (including Labor Day!), just as they said it would be, which tells me they have a good grasp on what they're doing. ��During the job, they were very good about showing me the before, during, and after of all the things they were doing, as well as explaining exactly how they were fixing it and why it was done that way. ��Thanks to them, I've gone up on the roof, stuck my head inside the walls of my house, and learned a few things about maintenance. ��As I said, I fully appreciate openness, and there was no hesitation from their side in doing exactly that.
    The workers were amazing, working hard to reach the milestones for the day. ��It was almost sad to see them go, because everyone was friendly and nice to be around. ��They were very good about leaving the home in a livable state when they weren't actively working on an area, and always cleaning up after themselves.
    The interesting thing about the bathroom leak is that the first people we contacted made an assumption on the problem and wanted to charge us loads of cash to essentially re-do the entire bathroom. ��Nunez took the more logical approach and carefully analyzed the issue. ��It turns out we just needed to re-seal the edges. ��A much less intensive job, to say the least.
    The balcony tiles were a great suggestion by Nunez (with no pressure to go along with it), and I thoroughly appreciated the time that was taken to carefully measure and lay down each of the tiles so that they would be level, as well as aid in draining the water out.
    All in all, I can't say enough about the work that was done, and how it was done. ��These guys showed that they were here to work WITH us.
    I would highly recommend Nunez Construction to anyone who's looking to get their house repaired or renovated. ��In fact, we are planning to work with them in all phases of our home renovation for the next few years.
    - John P.
  • A
    Charles Stewart Roofing

    Job was done as advertised.

     Mr. Stewart arrived on time when promised with two of his men and got to work immediately.  Job was completed quickly and thoroughly.  He was a real gentlemen and made me feel as if I was important to him and his business.  My neighbor was having work done on his home by an other contractor and Mr. Stewart made sure that he did not interfere with that work.

    I am completely satisfied with this contractor and will not hesitate to use him again when needed.

    - Louise O.
  • A
    Fred's Chimney Magic
    My experience with them was good.  They couldn’t finish the job and so they came back and did the rest of the job.  They did follow-up schedule and everything was good.  They did the job well and quickly.  Their price and quality were good.  They were on time.
    - Anjan N.
  • A
    Major Homes Corp
    I used Major Homes on many small jobs over the last 10 years, but now had a big project on the table. I was completely gutting and renovating an apartment with 6 rooms, 2 bathrooms and 1 kitchen. I had no doubt about the quality of work they would provide, and once again Major Homes delivered. Mitch, Budd and their team provided many options on the renovation to make sure we were all on the same page. The project manager, as well as the owner Mitch, were extremely responsive to any questions/concerns we had both before, during and even after the work was completed. Communication was top notch and that was something that was important to me. Mitch was always on top of the day to day progress on each aspect of the job, and clearly takes pride in doing a good job. He would take calls/respond to emails and text messages any time of day, and even weekends. Workers always showed up when we were told to expect them, and did so on time.  In additional to the 2 new bathrooms and kitchen that was renovated, all new windows, interior doors and frames, molding, shelving, extrerior doors, flooring, new electrical work/fxtures, attic re-design and flooring all were done by Major Homes. Any debris and garbage was all carted away immediately, leaving nothing for us to clean up. All workers sent were knowledgeable in their field and always answered any questions we had with complete professionalism and respect...and always put our minds at ease. Mitch also has a great network of trustworthy people he recommended for appliances, painting, and even a locksmith. I have recommended Major Homes to others, and also plan to use them again myself in the future.
    - Dom D.
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Roofing Contractors in College Point

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