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Septic Tank Cleaning reviews in Clifton Park

  • A
    Larry Ross took my phone call yesterday. He too was very courteous and not the least bit pushy. He gave me his rates and openings for the future. After calling several other contractors, I got back to Larry and booked an appointment for today.
    As I said in the above statement, Larry Ross came on time, conducted himself in a friendly and professional manner and pumped out my septic tank.
    In the past we used another septic service provider. Since their regular driver was and quot;on vacationand quot;, a member of the family came and put the fear of God into us - he said we needed to address our leach field problems immediately or else! That was a year and a half ago! Needless to say, the and quot;or elseand quot; never happened.
    We took a chance on Rotterdam Septic this time and are very happy we did. I would highly recommend Rotterdam Septic to anyone in need of their services.
    - JOSEPH M.
  • A
    Let me start by saying that we're only dealing with the product and service of Stone as we purchased a house as they were doing a conversion for the seller. We had been waiting to close on a house that was converting from well/septic to city/sewer. Stone hadn't come in at this point. Work was not getting done, extra and quot;surpriseand quot; expenses, the sellers made the decision to go with Stone and fire the company that had been doing the conversion and was running on week 5 of the work.
    Stone came in and within a week everything was done and ready to go. I spoke with an older gentleman (Jim I believe) and a young guy who took the time to explain how everything worked and to re-iterate that if I needed anything that they would be there.
    Well, they had installed a grinder pump that had several problems. The alarm kept going off which meant that the waste was not being properly pumped out. Any time the alarm rang, we called Stone right up. They were always responsive and quick to come diagnose and resolve the issue. I would have given an A for everything, except that it did take about 4 attempts to get the pump to work and they seemed unsure of what the problem actually was. Each time there was an alarm it also meant that I had to stay home from work to be there for the guy. It was finally resolved though.
    Lastly, I wasn't too happy that the and quot;gray waterand quot; still went to our dry well. I cannot say for sure if this was something that just wasn't part of the order or not...if not then there is no issue on their part. But our dry well backed up shortly after moving in and required a plumber to resolve.
    Bottom line is this is an industry that you have to be careful with who you deal with and Stone seems like a company you can trust.
    - Michael F.
  • A
    - Robert H.
  • A
    - Elise M.
  • A
    - Jessica T.
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Septic Tank Services in Clifton Park

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