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Specialized Services reviews in Clay

  • F
    On October 28th I paid for a roof/ tune up through Angie���s list. The price was $499 I was never contacted by American Home Solutions to schedule an appt, when I tried to contact the company their voicemail was full. On November 14th I left a message through Angies list with my phone number requesting that they contact me to schedule an appt. American Home Solutions did respond on the 14th. I was informed that he could schedule me for November 15th at 5pm, I inquired if there was an earlier time available since I could not see how he would be able to adequately assess my roof in the dark. We agreed to 1 pm. Today he never arrived, nor did he call. I have requested a refund immediately. I have no confidence in American Home Solutions doing a good job.
    - Tracy D.
  • D
    I obtained an FHA 203K loan from SSI. Heather C was my loan officer and she was great. Mary S who managed my loan was curt and not entirely pleasant to deal with but she got the job done. It seemed to me every time SSI said I was done or that I needed one more thing, they would need something else. I played a lot of wait-and-see. It was painfully slow. Heather felt my pain. I would not recommend using this company for a home loan.
    - Robert D.
  • A
    Awesome, fast curtious service! My husband and I recently bought a house and needed the gutters cleaned pretty immediately. I did some searching and found 315 Services. No sooner did I call Matt was he at our house..literally he came that day! Not only did he do a fast and fantastic job he also did some resealing on our roof for a very reasonable price and gave some suggestions on getting a gutter guard, without being pushy about it. We highly recommend his services and will certainly be working with him again!
    - Kristy C.
  • A
    I called John to set up an appointment for next week to have my refrigerator checked. He was at my house in probably 15 minutes to look at it. Really nice guy and reasonable price for coming out. He also does other work so I would highly recommend contacting him.
    - .` ..
  • A
    Clay, NY / June, 2016 ��� After my roof developed a leak, during the late fall of 2015, I scoured the internet to find (3) local roofing companies for an estimate (Positive reviews outweighed my decision as opposed to any discount offers). Of the three companies that stopped out, Dan from VanDusen Exteriors was the only one that actually climbed up on the roof to access the job. VanDusen Exteriors was not the least expensive, but I felt comfortable signing a contract with them because of their online reviews. With winter approaching, I felt that it was too late in the season to re-roof so I asked that the job be completed during the summer of 2016. Dan offered to make temporary repairs to cover me through the winter months and stopped out on three occasions to make repairs at no cost to me. They even stopped out during the winter and offered to put salt blocks on the roof, at no charge to me, to control ice buildup. Fortunately, this service was not needed. On the morning of June, 17th, a crew of (17) arrived and completed the re-roof of my home in just over (4) hours. They first covered the front and rear decks with tarps and placed plywood in front of the garage door to protect it from falling debris before removing the old ridge vent, asphalt shingles, underlayment and 3/8" CDX plywood. They then installed new 1/2" CDX plywood, painted drip edges and 6 feet of Winterguard Ice & Water Underlayment. The remainder of the roof received Raptor Roof Synthetic Underlayment. They then installed CertaintainTeed Landmark Architectural Asphalt Shingles (30 yr. warranty) a CertainTeed (rolled, low-profile) Ridge Vent and sealed the vent pipe boot and furnace flu flashing. They even painted the furnace flu black. After the crew finished cleaning up the debris, the foreman gave me a final inspection and showed me pictures that he had taken with his cell phone during various stages of installation (I���m still waiting for copies of those pictures). I received a written 20-year warranty against leakage due to their workmanship. I am an honest customer and am sharing my experience to help you decide which contractor to hire. If you���re looking to have any exterior work done to your home, do yourself a favor and get multiple estimates. Just make sure that one of those free estimates is from VanDusen Exteriors. I highly recommend them. (I will post the pictures taken on the day of installation when I receive them)
    - Stuart F.
  • C

    Mixed results.  When providing my estimate for both moving and temporary storage, they were very good about helping my understand all of the details of what made up the estimate (packaging materials, labor, transportation, etc.) and working with me to help minimize the cost.  The office was very good to work with to arrange packing, storage and delivery.  I paid to have them pack up my house and they did a pretty poor job.  The movers at both my old and new house were good.  The only complaint is that there were some items that they forgot to re-assemble.  My biggest complaint is that I had several items damaged some time after they were loaded on the truck and then later removed from storage, including a relative new flat screen TV that had to be replaced.  I'm not sure if I would use them again, but would definitely shop around. 



    - Joe A.
  • A
    Crew showed up at exactly the time I was told they would be there, got right to work, very coordinated and professional. Crew was cleaning as they worked and left my yard, decks and driveway cleaner than it was when they showed up. From the estimate through completion my options and the cost of each were presented honestly and assessments of the priority was also provided. I felt as though VanDuesen exteriors gave me all the information I needed to make the right decisions for my needs and budget and wasn't pushy at all. I'd highly recommend them for any exterior work.
    - Robert B.
  • A
    They arrived as scheduled, did the job in two days and withe the extreme weather last year, I actually used less utilities than the year before.  I am thankful I had the job done, and I thank them for their expertise.
    - Diane Y.
  • C
    Had some problems with a leak 1-1/2 years after installation; called numerous times, hard to get a call back.  Finally they came to fix the problem.  But a year later, there was still a problem with leaks.  Again, numerous calls and no response.  Finally went to another contractor to have problem resolved.
    - Diane Y.
  • A
    My TV was not turning on with the universal remote setup that TWC Tech. had programmed. I contacted Customer Service for TWC and they walked me through some steps to correct. These did not work. Immediately the customer service rep. said she would send out a tech. This was setup for a weekend day, Saturday. We scheduled the appt. and the tech. called in advance as was promised. He came and spent the time required to surface the problem. When this was determined he gave suggestions to resolve. He couldn't have been more patient or professional. Tech was very thorough. I might add as well when going online to My TWC, when asked if I wanted a representative to call me within 5 min. this did happen on 3 occasions and I was greatly surprised.
    - Linda F.
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Specialized Services in Clay

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