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Cleaning reviews in Clay

  • A
    Karen the owner came out and gave us and estimate and found out the scope of work we wanted done. She was prompt and professional, was willing to work around our 2 aging dogs and that was important to us. She came on the scheduled day and did Exactly what she said she was going to do and MORE! Folded blankets, arranged pillows, used the cleaners we wanted and just did the small stuff that makes a difference and that other companies don't do. She was honest and curious to a fault; she found change and placed it on tables where she found it! Down to even a dime we found set aside! Plus our dogs love when she comes too. Completely satisfied with her work.
    - eric v.
  • A
    Very pleased with John and his services! HIGHLY recommended! He is courteous, professional, punctual, reliable, and hardworking! Our 11 year old cream carpets look so good and fresh! Recently stomach bug went through house so there were stains I couldn't seem to remove....they're gone! Dark greasy stains at top of stairs..gone! Rust stains from wet copper plant holder...gone! John told me he doesn't overbook so he can take the extra time to do a thorough job! Awesome work ethic and attention to detail! I wish all businesses were like this! Call him and see for yourself!
    - Cindy H.
  • A
    The is the 2nd time we've used John.  He is through, punctual, effective in getting stains out of the carpet, High integrity, and great customer service!  We are on a first name basis.
    He has cleaned our church on a weekly basis for several years.
    You will get a very reasonable price with Aardvark!
    - William Y.
  • A
    Very nice experience. This is the second time in two years that we have had our windows cleaned inside and out. Larry did it both times. He is responsive to Angie's List communications and prompt for his appointments. Larry is very helpful and does a great job. He is easy to talk to.
    This is the first time we've had the siding and deck power washed. This was a great idea. We are very pleased with the results. The deck had looked gray and dull before the power washing. After Larry cleaned it the deck looked like fresh wood. It was a very nice improvement.
    - Barb C.
  • A
    Larry was very thorough. He wore shoe covers when he came inside to work. He was easy to talk to. Larry washed all windows and screens inside and out. He also cleaned very large mirror. Larry used a spray can inside to reduce water spray around the windows. He took the time to clean inside the window and sliding door track areas and scrubbed the screens until they were clean.
    While Larry was here I was trying to figure out what was wrong with my sump pump. He took the time to look at it for me and tested it to see what was wrong. I considered this to be way over and above what a window washer would normally do. It was a great help to me.
    - Barb C.
  • F
    Currently having truck serviced with this company and am completely appalled by every aspect of the company. A job that they said would take under a week has now taken over two weeks and isnt even done yet! It gets worse. We saw the truck one day last week and the side mirror was BROKEN and the bumper was DENTED. We have been forced to pay out of pocket for rental cars. I have met with the manager multiple times over the last week and have requested to speak with the owner to resolve these issues and have constantly been given the run around. I have NEVER written a review on anything and feel so appalled, taken advantage of, deceived, and you name it -by Ziebart on Hiawatha blvd in syracuse that i have not only written this review but also contacted the Better Business Bureau and Ziebarts Corporate office (the corporate office btw has been extremely helpful this far) to have my complaints formally documented. No person or their property should be treated this way by a company. I not only DONT RECOMMEND ZIEBART on Hiawatha blvd i would highly suggest to friends and family to never trust their vehicle or money to that place or any franchise owned by that owner.
    - Mary M.
  • A
    The carpet was much brighter when done and most of the stains were gone, a couple were just really lightened. We had a tough carpet to work with to begin with. He did an unbelievable job, I was very happy with the outcome.
    - Becky M.
  • A
    Joe did a fantastic job cleaning our carpets and sofa.  This was the second time we had used North East for these services; we had used North East a year ago as well.  On both occasions, Joe scheduled us right away and showed up on time. He was friendly and polite.  The work he did was good, especially on the sofas.  The results on the carpet cleaning were much better on this most recent visit, which Joe had told us to expect since the previous visit was the first time we had the carpets cleaned since they had been installed several years ago.  We had thought we'd have to replace them because of how stained they were, but now they look quite good and there are no visible stains and an even tone.  The sectional cleaning worked wonders.  There are no odors or stains in the couch, despite several milk-based drinks being spilled on them by our toddlers.
    Their prices are not as competitive as I would like.  However, we trust them and know they will do a good job and not damage our home or furniture.  Also because they are a family-owned business and the owner has always done the work himself, we feel like we know who is in our home.  A larger company may offer deeper discounts, but with that comes a minimum wage employee who isn't invested in the job.  Overall we are very happy with North East and would use them again.

    *** Update May 2013-  We used Joe again to clean our sectional after a toddler disaster and Joe made it look new after our 3 year old made it look like a crime scene.  I wanted to update my review because before I had stated that I felt North East's prices weren't as competitive.  However, Joe gave me an amazing price for cleaning the sectional and when I recently price shopped for having the carpets cleaned in the new house we're buying, North East had the best deal.  Not only are they the most affordable right now, they also do the best job.  I will absolutely be using them for all our future business.
    - jordan m.
  • A
    Firstly, I don't remember when I last had this done. I'm overdue. I also don't remember the cost. However they are very reasonablly priced. Aardvark Cleaning offers a special every month. Usually either one free room of carpet cleaning with service on another room or 20% off the entire order.
    I have been using Aardvark Cleaning Services for carpet cleaning for several years. They are very kind, thorough and reasonably priced. I haven't had any problems getting an appointment when I needed one.
    - Barb C.
  • A
    This service was nothing short of AMAZING.  The setup of the appointment by Barry was very friendly, and accurate.  Barry called back to ensure we were ready for John to ccome, recommended what to do to prepare for his visit, and gave a 2 hour window for John to be coming.

    John came 10 minutes before the end time of the 2 hour estimate.  He was EXTREMELY professional, personable, and a hard worker.  He gave the estimate to us right after asking us exactly what we wanted done - VERY reasonable.  John then went to work and really WORKED to get our carpet and chairs as clean as possible.  We have a cream colored Berber carpet that had dirt trails up and down the stairs and into the kitchen that I've tried many time with my carpet cleaner rental to get out with little success.  There were also noticeable stains on certain areas of the carpet.  John AMAZINGLY virtually eliminated the trails and got rid of the stains!  UNBELIEVABLE!!!  the caroet looks almost brand new!  The chemicals used were environmentally safe And left a brief citrus smell.

    John worked for nearly 3 1/2 hours - never taking a break, always having a pleasant, personable demeanor.  When he was done - he cleaned up afterwards, and made sure we were completely satisfied.  He really seemed to enjoy his work and satisfying our requests and expectations!

    To top it all off, we just received a HANDWRITTEN Thank You Note, thanking us for using them and how BLESSED they were having us as a customer.  We got this just 2 days from when John was here.

    Would I use them again? ABSOLUTELY!!!!!  I'm Telling Everyone I know about Aardvark Carpet Cleaning!!!

    Thank you SO MUCH JOHN & BARRY!!!!
    - William Y.
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Cleaners in Clay

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