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Chimney & Fireplace reviews in Clay

  • A
    Overall I am very happy with the work they did,  their work crew was on time every day, usually 4 guys, sometimes only 2 depending on the work being done for that day, and overall it was about 2 weeks project to get the work done.    They were friendly and informative of the process daily, and they did a really good job of cleaning up everything at the end of each day,  just found a few odd nails or siding pieces, but nothing large after the work  was done.  
    The owner Paul would stop by regularly to check on the work and speak with my wife to check on everything.   If he needed to speak with me, he was easy to get in contact with while I was at work.  He was able to make minor changes as requested during the work, including some addition trim wrap around my front and back doors and wrapped the corner post on my front porch.  The man who installed the windows and interior trim was very helpful, he installed new window treatments we had purchased for us as well.    They did an excellent job of removing an old chimney and patching up for hole in the wall and floor that was created,  they did the mud-work and sanded it down so I could easily paint it.    All the interior window trim was prepped and ready to paint as well.     Paul and his team did a lot of little extras at no cost to us, and I was very pleased with the results.    Early in the project, Paul has his team come back on a weekend to fix some of the roof underlay that had blown up from heavy winds the same day I called him.
    Our house is much warmer so far this winter, we have not had to put plastic up on all the windows to try to keep the drafts out like we have been doing the last 10 years.   It seems like my furnace has been running much less than last year, although I haven't gotten a recent utility bill to show the differences yet.  And best of all, the house just seems more solid, it no longer creaks and groans in heavy winds like it used to,  in fact I hardly hear the wind and noise outside with the new windows and the insulation under the siding.   
    I would highly recommend G&J, they maintained their commitment to the estimates they provided, he discussed cost changes in advance of work being done, and was always available to speak with when I had a question.
    - Chad H.
  • A
    We were tired of paying such high propane bills to heat our home.  To save money, we turned our thermostat way down, but were always uncomfortably chilled.  We decided to look into alternative heating such as a coal or wood pellet stove.  Our intention was to replace our decorative fireplace with either a coal stove or wood pellet stove insert.  After locating a couple local businesses that sold the model we wanted, we called around.  That's how we stumbled upon Genovese Home Improvement.  We called and spoke to Mark Genovese   We told him we wanted to schedule an in home estimate.  He worked around our schedule to accommodate us.  He arrived a little earlier than scheduled and was able to meet with my husband and I and listen to our goal of more cost effective heating.  Once we told him our goal of lowering our propane bills and getting the coal or pellet stove, he immediately and politely asked us if we knew  what owning a coal/wood pellet stove entailed.  We admitted that we were sold on the concept of the coal/pellet stove (cheap alternative fuel), but that was it.  He obviously could tell that we let a busy lifestyle, and proceeded to explain to us what it would be like to own one.  Mind you, we have white carpet/furniture and like to have things pretty tidy.  That's when I realized maybe it wasn't such a good idea to be dealing with coal dust or ashes.  My husband didn't like the idea of having to haul 40-50lb. bags or the frequent need to fill the stoves and clean out ashes.  Bottom line, we just didn't have the time to deal with it being a busy, over scheduled family.  Mark then introduced the idea of the ease of a high efficiency gas fireplace as supplemental heating.  The idea of a heater rated gas fireplace that would be strong enough to heat our living space downstairs while keeping our upstairs ideally cooler for sleeping.  He told us upfront that it would take a big fireplace to do the work and that it would be top of the line, but would work perfectly in our situation.   It would, in the long run, save us money by being able to turn our central heat way down by using the fireplace to heat only the area we spend the most time in instead of the whole house.  We liked that idea.  Our existing fireplace is builder grade and purely decorative.  We never felt it was any good at heating our home, but gave a nice ambiance.  We used it maybe 10 times in 8 years (just not efficient enough).  Anyway, we got the estimate for the fireplace, mulled it over for a few days and then decided to go for it.  The fireplace is the Mendota DXV45 (BTU's 7,500-45,000).  It has the capacity to be turned down way low or turned up high.  Perfect for our need to conserve if need be.  Mark told us that it would take a week to come in after he placed the order, and he was currently booked with other jobs and wouldn't be able to install it for a few weeks after that.  We were okay with that since we were already coming out of the heating season and we weren't in any hurry.
    About three and a half weeks later, we received a call from Mark telling us that the weather was perfect for the job and if we were available he could start the job the next day.  We agreed and Mark and Lou were here the next morning at 9:30 right on time.  Mark reminded us that this was to be a 3 day job.  After scoping out the situation and consulting with his coworker, Lou they got started.  Mark smiled reassuringly and said, "We're going to keep this place as clean as we can for you."  He knew that we liked things tidy.
    For the next 3 days, Lou and Mark (another Mark) showed up exactly when they said they would, worked hard, were courteous, and respectfully answered any questions I had.  I felt comfortable having them work while I ran short errands.  They were very professional and thorough, and ensured that everything was done in accordance with building code.  I couldn't believe how they removed the fireplace from the OUTSIDE of the house through the wall, but they did.  They also preserved the existing mantle.  The end result from the outside of the house looked untouched as if they never disturbed anything.  The end result of the fireplace with new tiling is BEAUTIFUL!  We are extremely pleased with the result.  We used it that night and were toasty warm.  This fireplace pumps out way more heat than our previous one.  Our goal of lowering our propane bill while increasing efficiency AND keeping comfortably warm will finally be reached.  YAY!
    - Cindy H.
  • A
    Scott returned my call within 24 hrs and scheduled appt for service. Scott was on time for appointment and did the work to my satisfaction. A new cap needed to be installed , Scott ordered and returned 4 days later to install.
    - maurice m.
  • A
    They put in an insert, and marble. They also put in the wooden mantle and framed the fireplace. Additionally they did the plumbing work because we have hot water heat, and where the fireplace was supposed to go was a hot water radiator. They removed and rerouted the pipes so the fireplace could be installed. After the work was completed, a few weeks later I noticed where they did the rerouting of the pipe there was a leak. I called and they came the same day and fixed it. The man who fixed it also gave me his home number so I could call if I had any more issues. There was no charge for the repair. They put down tarps even though they didn't have to. They were overall just very professional.
    - Jeremiah B.
  • A
    Excellent did exactly as he said and on time
    - maurice m.
  • A
    they delivered at the time specified, and we actually got a little more than requested. about 25 peices extra!
    - Holly K.
  • A
    Very good work, on time, on budget. Great advice too.
    - Barb C.
  • A
    Very well.
    - Barb C.
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Chimney And Fireplace Contractors in Clay

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