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Tire Buying And Repair reviews in Clay

  • F
    Had a coupon for buy 3 tires get one free.. After tires were completely on vehicle, received a phone call stating my car was done and was informed when I asked for the break down on pricing (as was higher than what quoted), I was told I had to get roadside hazard for 18.00 per tire. I called another Monro Muffler and was told I did NOT need to get this extra service, as it was an option. I went to pick up my car and told them about my phone call and one of the workers put his hands up and kept telling me to chill out (very unprofessional and demeaning). He insisted I had to pay for the roadside service and I demanded to speak to the regional manager with whom he stated said i had to get this "extra service' with buy 3 get one free tire. He then made a phone call and when he learned I did not have to get this, took my credit card and did not return the card to me when finished, but placed it about a foot and a half away on the counter. When my car was finished, they just left it in front of the building running, no thank you or anything. VERY BAD customer service.
    - steven d.
  • D
    Actual cost of job was nearly $200 more than estimate.  They did not include diagnostic in the estimate. This may be the most expensive spark plug replacement of any domestic SUV in history.  We were a loyal customer of this store for over 14 years and the new management wasn't responsive to our utter shock at the final price.  We have since brought our cars (3) elsewhere for service.
    - Joseph V.
  • F
    This was one of the worst experiences of my life. I felt physically threatened when asking them to address the faulty product they sold me, then they stole additional things off my truck when they took the plow back off. Also, when I got my truck back(I had to pick it up after they closed because it was not done when promised) They kept the key, and the inner door handle on the drivers side had been ripped off. I cannot believe these guys are stil in business with these practices.
    - todd a.
  • A
    They are pretty good. The guys are good. They are very accommodating. I trust them. They are very nice and professional. They were on the phone when I came in and apologized for being on the phone because they were busy. I have used them in the past and will continue to use them.
    - Patricia W.
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Tire Shops in Clay

Companies below are listed in alphabetical order.

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