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Masonry reviews in Clarence

  • F
    A+ Contractors of WNY LLC
    I called A + on 10/17 and got an answering machine so I left message as to the type of work I was looking for and requested a call back. On 10/20 I received a call back from Tim of A + and since I was not home Tim left a message.  I returned his call early 10/21 and their machine picked up again so I left him a message. I called back again on 10/22 and was able to speak to Tim and set up time for him to come out. He told me he had between 3-6pm available on 10/29 for him to come out to my home so we set this date. Tim was very nice, right on time and personable.  I went over the work we wish to have done and he took many photos of these areas...I don't think he actually did any measuring which I thought was odd. Once he was all done he then advised me that if I wanted a written quote it would cost me $85, however a verbal quote which could be given in 1 week, would be free. I found this interesting since it was never mentioned prior to him coming out that a written quote would be $85.  Their estimates are listed as "free" on the Angies List website. Anyway, I told him that a verbal quote would be fine. Going into the week of Nov 11th I still had not heard back from Tim so I decided to call him (not sure exactly what day it was that week) but I again received the answering machine and I left a message stating that I was inquiring about the status of his verbal quote.  As of today 11/24 (more than 1 month from the initial call I placed) I have yet to receive a call back from Tim with this "verbal" quote. Perhaps it is because I was not willing to fork over the $85 for a written quote...not sure...just bad business all around.  We have since moved on with quotes from other companies who have responded promptly and have NOT charged us for their estimates.
    - Lynda F.
  • A
    AAA TIMBERLINE INC
    I was extremely pleased with everything. When AAA Timberline Inc came out originally to do an estimate, they gave me a packet of information so I didn't really need to ask them anything, all their insurance certificate, work certificate and people references which was very helpful.
    - Karla S.
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Masonry Contractors in Clarence

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