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House Cleaning reviews in Cheektowaga

  • B
    Mike's Cleaning Service of Williamsville
    They were an hour late because they went to the wrong house. There were things I didn't want them to clean and they did and things I did want them to clean and they didn't. The stuff he did clean he did well, but with him being late I was late to work. It was a good price. I said clean the microwave and he didn't clean the microwave. The stuff he did was good, but the timeliness and listening to your customers is not so good. Overall they were not bad, but they were not punctual and they didn't follow through on the tasks that were discussed. It was just the one person. He seemed nice I don't know if he was nervous or if he just didn't listen to what I said. 
    - Michelle F.
  • A
    Neat Freaks Cleaning LLC
    I did like them, but we were going through some things so I put them on hold. When I was ready to have someone come and clean the house I started looking, but I may give them a call. Their office system is very efficient. They send out a calendar by email and ask you to confirm via email. It is great for people who are really busy. The office staff are so nice and they schedule everything nicely. As a business they are run very well. They were usually here 3-4 hours. One person came to complete the work. She was great, really nice.
    - Michelle F.
  • F
    Mike's Cleaning Service of Williamsville
    We had the first cleaning session of 3 hours. The young man Kyle was very pleasant and worked hard and we felt that a good job was done by him. We wanted the second after Christmas. However do to family illness and hospitalization we were delayed in using it. That part is our fault. I called the service and on voice mail asked if I could use the remainder of the service. I actually was considering them coming in a couple times a month. However I never received a phone call. Despite repeated attempts, no contact. The owner could have simply said because of the delay he would not be able to complete the contract and we would have understood. We contacted Angie's list and despite repeat requests the owner would not contact me. How unprofessional, the business does not deserve to be on Angie's list.
    - Andrea P.
  • F
    Magic Assistants
    When I arrived home everything looked great and the one cleaner explained how hard they worked... and presented me with a bill that was quite shocking. Regardless, I knew my house was dirty, and I felt guilty, so I gave what I considered a large tip. After the cleaning crew left and I started walking around my house, I noticed more than a few things that were very disappointing... The walls were not cleaned at all. There were visible cobwebs that were still there. None of the corners in the house were cleaned - the dirt from sweeping was still there. All of the surfaces that hold books or vases or knick-knacks were not dusted properly - they just dusted around things without moving them. The doors were not cleaned so they were still full of fingerprints. The fridge doors and handles were not touched and still dirty. I could go on, but suffice to say that I was not at all impressed. I have no problem paying for services if I get the services I need, but in this case I felt like it was highway robbery.
    - katerina s.
  • C
    Magic Assistants
    The cleaning was fine, however I thought they should have been able to
    get more done in the allotted time. Instead of 2 people working in the
    same room, they should have divided up and been able to complete more. I
    have used another service and had an idea of what could be completed in
    2 hours by 2 people.
    - Kris B.
  • A
    The Green Clean Team
    The Green Clean Team showed up on time, introduced themselves and got right to business. They are very professional, friendly, and extremely thorough. Every nook and cranny was cleaned throughout our living room and bathroom in our new house. They even moved furniture to get every little detail. Prices are also super affordable, and all green products are used during cleaning. Highly recommended! In fact we hired them for bi-weekly cleanings. Looking forward to continuing to work with this awesome crew.
    - melissa f.
  • C
    Ode's Services Inc
    Service performed for a family member.
    Paid $50 (no change): $40 for love seat; $8 for taxes on cost of Angie's List carpet cleaning deal ($100/ 3 rooms).
    Didn't know I had to pay taxes; never paid on other services.
    Please confirm Angie's list policy of taxes.
    Went to loo at work after paying; should have waited to pay but person was already outside ready to go.
    Carpet was OK but the love seat never had been vacuumed underneath cushions (dirty) and never cleaned underneath.
    Love seat had cushions all back in place while wet from cleaning.
    I had to remove all the cushions and lean them up on floor to dry.
    Very disappointed in service.
    - Angela D.
  • D
    Magic Assistants
    Bathroom looked fantastic.  Requested dusting and vacuuming of bedroom, hallway, and living room.  Not happy with the dusting; nothing was moved, they dusted around articles, there were places on top of the entertainment center where the dust was still apparent, a small table in the hallway was missed entirely.  Vacuuming:  nothing was moved, they totally missed all the corners, behind and under end tables, behind bed where there is a 12" space. I expected a thorough vacuuming; it was not done. Washed kitchen and hall floors, but missed cobwebs underneath cupboards.  They were booked for four hours and only worked two.  I did leave a list with the expectation of being hone before they left so I could add things if they were finished with things on the list (I didn't know how many people were coming and how long it would take them, so I left the most important things on the list.  I did have several more items I wanted done if they had time).  They made an appointment to come back in November, and already called to confirm it.  I will NOT be keeping this appointment.
    - Laura W.
  • A
    Magic Assistants
    They are just such lovely young women.  I was pretty keyed up due to the move and the extremely demanding job I have.  They are soothing, kind, bright, diligent and very, very sweet.  I will ALWAYS hire them!
    - Polla M.
  • A
    The Cleaning Pixies Inc
    My husband bought the Mother's Day promotion for me as an early Mother's Day present. I scheduled it immediately so the house could be clean for our mothers to come over on Sunday. I was shocked at how clean the pixies got my house. They cleaned things I didn't even know should be cleaned. I added on steam cleaning and my carpets feel so much more clean. I feel much better about have my 18 month old roam the living room. Best Mother's Day present yet. I got to return home to a clean house after a day of errands. So thankful for the pixies!!
    - Melissa S.
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Home Cleaning Services in Cheektowaga

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