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Find Top-Rated Cheektowaga Tile Installers

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Tile Installation reviews in Cheektowaga

Real People ~ Real Reviews ~ Real Results

  • He arrived on time. Remove old tile and installed new tile. Love the work he did and would definitely hire him again If anyone needs tile work done I would recommend his company very professional service and reasonable prices
    - Sharon B.
  • The project went EXCELLENT !! I work for a contracting company and deal with all kinds of companies on a daily basis ,needles to say some Great, some not so . I met with Tim Russell and reviewed the drawings with all of our wish lists. Tim estimated the project and came up with a proposal. The proposal has a associated cost which you are reimbursed for if you move forward with the project, I thought that was a great idea since estimating takes time and you will find out by working with Russell Renovations  he did not do his estimating on a bar napkin . The guy really knows what he's doing and is fair. He can direct you on items your not familiar  with help you avoid wrong choices . The project was anticipated being around 6-8 weeks which he actually beat even when we added items as the project was underway. He also will work with you if you choose to perform some of the work yourself . Our experience was great and we look forward to working with the Russell Renovations in the future.
    - Ed G.
  • Remarkable staff in the store -- very helpful and friendly and patient. Work was exceptional -- ran into a problem and owner made every effort to come out to the house immediately and quickly offered resolution -- tile work was meticulously done; I've never seen such neat grouting in all my years...hard workers -- took very very short breaks...wanted to be sure I was pleased all through the job. Pat (Owner) was delightful and understanding and willing to rectify any issues. He truly is one that wants "the customer to be happy" no matter what it takes. Sam and Patty that work in the store are very patient and kind in spite of working under tremendous pressure assisting customers with tile/floor choices. It is a very busy place but the customer is never made to feel that either of them have no time because they are "too busy". It's no wonder that so many of my friends used them for work in their home. I can't say enough about Marion & Son -- I would not go anywhere else ever for a floor or tile.
    - Kathleen F.
  • Gerry went above and beyond.
    He went out of his way to work around our schedule.
    We trusted him with his professional choice of tile.  He picked a tile that would compliment what was already in the rest of the bathroom. He went to 5 different tile suppliers to find just the right tile. It looks beautiful!
    He and his assistant were professional, polite, friendly, very hard workers and left no mess.
    We will be hiring him in the future for any and all of our tile work in the future.
    - Lynn P.
  • I thought Jerry was professional and experienced.  The work he performed was not overly complex but he did a good job.  I would certainly consider him for a bigger project when the time comes.  Jerry was responsive in his communication and punctual.  Overall I was satisfied.  Thanks Jerry!
    - Nicklaus A.
  • From our very first visit to their store to the last day of the renovation, Keith and his crew were very professional and efficient. Keith listened to us when we told him what we wanted and he drew up plans. We agreed on the design, and then we chose all of the elements including face plate and the tile for the hearth. On the agreed upon date, Keith's crew arrived on time. They worked every day all day until the job was finished. At the end of every day, they cleaned the area, and when the work was completed, I didn't have even a speck of plaster dust to clean up. They were professional, efficient, and very courteous. I couldn't possibly have asked for more. When they were finished, they made sure that we knew how to care for our new fireplace and how to operate it safely. I/we are thrilled with our new gas fireplace and the cabinetry that was built just for us!
    - Eileen W.
  • TALKED TO OWNER OF ESTABLISHMENT - RECEIVED EXCELLENT SERVICE AND ACCURATE

    DELIVERY DATES ON PRODUCT. PAID PRO SOURCE FOR MATERIAL AND THE INSTALLLER PICKED UP MATERIAL BECAUSE PRO SOURCE ONLY DEALS WITH SUB CONTRACTORS.

    SO GLAD WE DID NOT GO WITH HOME DEPOT FOR FLOORING BECAUSE EVEN THOUGH WITH SLIGHTLY HIGHER PRICES OUR EXPERIENCE WAS 50 TIMES BETTER .

    WOULD HIGHLY REOMMEND PRO SOURCE FOR ALL RESIDENTIAL CUSTOMERS FOR THEIR WOOD/VINLY/CARPET FLOORING NEEDS.

    RATING I WOULD GIVE THEM TEN PLUS OUT OF TEN.

    PLEASE RECOMMEND THIS COMPANY TO ALL OF YOUR WESTERN NEW YORK CUSTOMERS.

    MR. DENNIS ROBIDA WAS THE REOMMENDED FLOOR INSTALLER WHO THEY SUGGESTED AND WE USED.


    - Albert J.
  • The whole job took two full weeks, but it came out like a million bucks. We love the job they did and respect the craftsmen who did the job. Mark's main man, Gary, is meticulous and likes what he does. Mike and Mark work in support and the trio is worth the cost of their labor. They did a a few extras for us with no comment or complaint. I like these guys and respect their work and work ethic. Calm and effective, I recommend them wholeheartedly.
    - James S.
  • Have used them several times now. Kind of a family operation, with confusion in the main office at times. However, they are really focused on making you a happy customer, so if you just keep at it, they make sure you have a good experience. Best work and best price tiling services that I have found, and I have had a lot done. Had a problem with some tiles settling in my bathroom floor, they fixed it for free 2 years later, with no hassle. I hate any hint of misalignment in tiles or flooring, and they have never let me down.
    - JAMES C.
  • Matt is very responsive to email and phone calls.  Setting up the initial estimate was quick and then setting up a meeting to go over a little more detail and give him the deposit was also smooth.  He was able to see us in the evening, which worked well since we have two kids.  He was always at our home exactly when he said he'd be there, and often was a couple minutes early.  We never had any issues of punctuality.  Every item was discussed as he went along so we made sure we were on budget.  He always offered ways we could save money without getting anything that was of inferior quality.  He was extremely clean: a tarp went down in all areas that he would walk in and out of the house and he cleaned up after himself every day.  He took note of a couple of *minor* places that the hallway walls had been scratched from removing our huge tub.  He matched up the paint, went out and bought it, and touched up the paint in the hallway!  Matt was always easy to talk to and I felt no hesitation whatsoever to have him in the house without me there.  He also had one other man working with him at the time, and he was also professional, kind and trustworthy (I think his name was Spencer).  I cannot recommend him enough.  We wish we had the budget to re-do our half bathroom in our home.  If we ever come across the money, we will be calling him right away!
    - Lauren U.
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Tile Installers in Cheektowaga

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