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Pet Care & Health reviews in Chatham

  • B
    The staff is very friendly and the doctors were very nice. The wait time was less than I experienced in other vets offices which was a good thing. My one and only complaint was that there is no after hours service. But that is a HUGE complaint when your dog just had surgery, was sent home, and then proceeded to spend the next several hours vomiting up even small amounts of water. The vet we had before we moved to Chatham had what they called surgery on-call lists. If your pet had surgery, they were put on that list and if you called you were called back immediately by one of the vets. Wood Hill Veterinary Clinic not only does not have that practice, they don't even have an answering service. You get a recorded message telling you to take your animal to Latham which is a good 40 minute drive from where I live. So there we were at 10:00 p.m., with a lethargic and vomiting dog and the vet who did the surgery (or any vet from that office for that matter) leaves you no way to contact them.  I looked in the phone book, found Chatham Small Animal Hospital, called them, got their answering service, explained that I was not a patient but had a dog who had surgery and was vomiting, and within 5 minutes received a call back from Dr. Simone Nadeau who offered to go back in to CSAH and open it up for us to bring Cassie in and then went one better and said she could come to our house to look at her. To go to those lengths for a dog that wasn't even a patient of hers was awesome.
    Guess who is our vet now?
    - Lori M.
  • A
    - Ilene W.
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Pet Care Providers in Chatham

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