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Window Replacement reviews in Chappaqua

  • A
    We had our house painted by J&S Painting Plus nine years ago and the job held up perfectly for all that time. It was woodpecker damage to our cedar shakes that led us have the house redone last month. We were concerned that the cedar shakes which had to be replaced would show up after the house was painted. However, the paint job was again perfect and the carpentry to replace the damaged shakes and some rotted wood around the windows was done extremely well. All in all, the price was reasonable, the workmanship was excellent, Shecki's crew were amazing (cleaned up the area every night) and we can highly recommend this company.
    - Richard M.
  • A
    Gary and his son exceed our expectations. I had already met with a number of contractors before coming across Colgar Enterprises on Angie’s List. After my husband met with Gary, we didn’t need to look any further. Gary and his son do all the work themselves and dedicate themselves to a project from beginning to end. He is a true craftsman in every sense of the word. He even creating beautiful custom moldings for our windows and doors that matched the style of our house when most moldings available were traditional in style. His price is very reasonable and appreciated the fact that he also communicates clearly and is very personable. We felt comfortable approaching Gary with any suggestions that we had. Our project didn’t start until the wintertime due to delays with our permit. It was a tough winter with multiple Nor’easters, but Gary and his son were tougher. They would even show up after a snowstorm and work on anything that was possible. As the photos attached show, the addition is on the second story of the house though we chose not to build out the first level below it. There were some serious heights to contend with, but they were very careful. The finished room is more stunning than I imagined it would be. It was all in the details. Gary is uncompromising in the materials that he uses. He has picked through numerous pieces of lumber so he could use only the best pieces on our project. He advised us to use Azek to trim our windows on the outside, in order to save money in the long run. He is cost-conscious and let us know when it was better to repair vs. replace. Additional new windows that Gary and his son replaced around our house are beautifully installed. He even fixed a difficult window that we weren’t ready to replace! I thought we would have to replace all of the cedar siding on the back of our house (as one siding company had suggested), but with decades of experience behind him and careful inspection, Gary found that only certain pieces of cedar needed to be replaced. I had dodged a major bill. We are using his electricians to help us complete the project and so far their work has been excellent. Gary had just finished his portion of the project last week. Though we are in the middle of the exterior paint project that one of his painters is taking care of, I didn’t want to wait to share my experience with anyone looking for a general contractor. Gary and his son made the whole process so much easier than we expected. We are grateful that we found Gary through Angie’s List. Thank you! Note: Approximate cost of service includes the compete addition plus re-footing the deck, electrician, foam insulation for roof, regular insulation, roofer, painter for inside and outside of the addition-only. Windows, floors, and any additional work requested, not included in cost.
    - Grace B.
  • A
    I would put these guys in the upper range of any carpenter or painter I've worked with. The quality of what they do is high and they have a pretty good eye for detail. I'm very proud today of how Bradsell's work looks. There were still things that were not how I would do it if I were doing it myself, but I appreciate that may be an unfair standard. My main point of criticism is communication. This is on two levels: 1) There are essentially three layers of management, which makes things tough--Bill and Steve, then a project manager, and then the guys who actually do the work. Bill and Steve and the PM committed to certain things but then the actual workers showed up, we sometimes had to re-explain/re-negotiate . When I say negotiating, I don't mean price, I mean process--e.g., the steps they would take to keep our house clean. It forced us to micromanage the guys, which was unfair. 2) Not being given a clear idea of when things would happen or have the timing change on us. There were too many times I had to hunt our PM down to get an update on timing for various aspects of the project. But, in the end they were efficient and finished the job on schedule.
    - Matthew M.
  • A
    Great experience overall. The team was timely, efficient, clean, courteous and professional. Essentially done all in one day. One of the best experiences I've had with a contractor. Highly recommended.
    - Rizwan H.
  • A
    it went well. it was a big job, which spanned over a week. we had a few issues that came up, such as rotting wood, and they were all addressed quickly and professionally. it was also a messy job, with nails, shingles and debris all over the place, but the guys were pretty thorough in cleaning it up at the end of each day. It was hard with 2 dogs at home, but the guys were very cooperative about moving the truck so we can leave with the dogs and take them on walks away from the property. overall, it was a professional job and they always stayed in touch with us about issues, next steps, etc. It was also an expensive job, although I feel that they did as good of a job as possible trying to keep the costs from escalating as issues came up.
    - carolyn h.
  • A
    WM Remodeling has done truly first-rate work on every occasion.  They can do any sort of work on a house, from start to finish. They also do all of their own work; they don't subcontract any of the work, so you are always dealing directly with the company, and there is never a problem with having to wait for a subcontractor to do its part.  In addition, they are great at dealing with the kinds of issues that always seem to come up with major renovations.

    WM is also extremely responsive.  My husband and I both work, and WM has always been entirely available to speak with us about what they are doing at our house, whether during the day or in the evenings. 

    Finally, WM is absolutely reliable and honest.  We have never hesitated to allow them access to get into our house while we are out at work.  We trust them totally.

    Suffice it to say that we are very demanding, and we would never have stayed with them if they hadn't done a great job and been terrific to deal with throughout these 25 years.
    - carol K.
  • A
    The experience was very good and went without a hitch. Window Solutions Plus is extremely professional and customer-oriented, and the quality of their work is excellent. From our first interaction, Greg and John were practical, direct and honest in their dealings. The installation was done well and as scheduled. John provided regular progress reports throughout. Chris was on-site for the entirety of the job and was very meticulous. When we pointed out a concern with one of the windows (manufacturer's issue, not an installation issue), Window Solutions Plus brought our concern to the manufacturer which agreed to replace it at no cost to us. We felt that our interests were well looked after. Overall, it was an excellent experience and we are very happy to have found this team through Angie's List. We will definitely approach Window Solutions Plus for other related jobs in the future.
    - Francis R.
  • A
    There are no headaches with Tom. He does the job right, on time and in budget. He shows up when scheduled and always works a full day until the job is finished. Never had a punch list with TP Carpentry. Every job he did for us was seamless. Having done many renovations, I know this is rare. Our new motto is.......if Tom can't do the job we won't do it. It is just not worth the stress.
    - susan h.
  • A
    He was great.  His price is very reasonable.  He did very work.  He is a nice man.  The overall experience with him had been great.  We will use him again.  He is a great communicator.  He did what he said he was going to do.  The clean up was great and he did not leave any mess.  The only critic is about scheduling a job with him.  but once he commits, he will get everything done.
    - Oana S.
  • C
    Had I written this review last June when the work was performed I would have leaned toward given them A grades in everything but price which seems to run on the high side.    I was particularly impressed with Tino who did great work on my window install and was very careful to protect and not damage anything on the inside of the house.
    The reason my grade has dropped to a B (debated whether to drop it to a C) nearly a year later is due to problems with the new roof and door that developed over the winter and my frustration with contacting them to try and resolve the problems.    After some back and forth with emails and phone calls,  someone came out to look at the problem.    He took lots of pictures and went away leaving me wondering what if anything is going to be done and when.        
    I also had to contact them multiple times to get paperwork so that I could finish my taxes this year.    Their job invoice was just a lump sum and I need a couple item costs for an energy star tax credit.     
    Today's phone call to them got a rude receptionist who told me to wait till the end of the week.

    It's been another 3 weeks and the problem is still not fixed.
    - Lynn S.
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Window Replacement Installers in Chappaqua

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