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Auto Service reviews in Celoron

  • C
    In February I purchased my SUV from these folks.  Unfortunately, the business performed was less than stellar. We had our mechanic review the vehicle before purchase and he found a few problems, which we demanded that the repair happen before we would purchase the vehicle. They obliged and sent it out for repair. The down side began after delivery. We had made a trade with them and they agreed to cover the remaining payoff balance. Litehoue had paid it but a communication breakdown between their credit departments had resulted in delinquency notices coming to us. We contacted Litehouse and the GM told us he would cancel the check and 
     and resend it. The calls continued for about another eek and our communications with the GM were less than fruitful. Finally we took our concerns to the President of the dealership he notified us of our bank cashing the check a few weeks back. Our issue came from the manager telling us he would look in to the issue and not even looking into it. Had he done it when we first approached him our frustrations would have been put to rest in the beginning.  Another issue I had was the with the mechanics shop they had the SUV into before had made repair but not taking simple matters and doing the repairs properly. Last Month I discovered a problem with my brakes. upon inspection i had found extremely uneven pad wear. When i repaired the pads and rotors i discovered the problems stemmed from the lack of grease in the caliper bracket. If you are to do business I would strongly suggest that you have a mechanic review work if they perform it.

    - Eric C.
  • A
    Russ and his crew of mechanics are excellent at what they do. The quality of work is worth much higher than the price you pay. Any work he has performed for me is done within an timely manor. He is straightforward and honest about needs and suggestions.  Personally I have found his sense of honesty and professionalism to be very refreshing. I would suggest them to anyone looking for a good, honest mechanic.
    - Eric C.
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Auto Services in Celoron

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