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Recent Banquet Hall Reviews in Castleton On Hudson

  • A
    Portofino's Italian Ristorante
    Our 100 clients raved about the quality and quantity of food. It was decorated lovely and we had a DJ - they thought out the floorplan so that everyone could enjoy food and entertainment.
    - Laurie H.
  • A
    Mohawk River Country Club
    They were very, very good.  I highly recommend them.  They were reasonably priced, and they were willing to work with us.  They were just great.
    - Pam S.
  • D
    1)Our (evening) outside Garden Terrace Cocktail hour - under a tent: they forgot to place lights under the tent - our guests used cell phone lights to see what they were eating. We requested additional heaters upon arrival because the chill under the sided tent was a bit much for our guests ? someone left to get them, but never returned. We paid an additional $300 for this service. We paid $590 for a sided tent alone. 2) We paid $368 for fresh chair linens (Ivory covers). When we stopped in for our day before "overview" of the table settings - we saw service people SPOT CLEANING THE ALREADY EXISTING CHAIRS FROM A PREVIOUS PARTY! We insisted that they be changed out. Of course we were promised that they would. This service was NOT completed. 3)We paid an additional $368 for an International Coffee & Cordial Station. ONE server manned it. My guests had to stand in long lines. Many gave up and walked away. I requested another server, and someone did go to retrieve additional help. It never happened. There was another wedding party of over 200 going on in the other ball room at Birch Hill - I assumed at this point that they were under staffed. 4)The Entrees were beyond substandard quality. The Bride discussed her food choices, in great detail and received nothing as promised. The chicken dish was described as Chicken Saltimbocca ? Chicken wrapped in Prosciutto, Spinach and Parmesan Cheese. Our guests were served a slab of what a appeared to be boiled chicken with a piece of Prosciutto and some kind of cheese sauce drizzled over it! The Seafood dish: Frutti De Mare Fra Diavolo ? described as Shrimp, Scallops and Crab in a spicy red sauce.... my guests had as little as 1 shrimp on their entire plate. And the most I have heard from anyone was 2 scallops and 2 shrimps!! The NY Strip Steak ? Steak cooked on a flat top grill. Our guests received some kind of beef drizzled with a sauce, obviously to cover the quality of meat being served. 5) Dessert is normally included in the $81 per main course selection, however in addition to the wedding cake - we requested a Viennese Style Desert Table described as Italian Pastries, Italian Cookies, and Canolli. The Bride also requested to add to this her favorite - little carrot cakes. We paid an additional $138 for this. No Italian Cookies or Italian pastries were ever served. There were only the mini carrot cakes and mini cheesecakes. On top of this, they never served our wedding cake to our guests! But rather, to cover the empty spaces on the Viennese table (because our other items never came out) - they put the sliced wedding cake there! When I went looking for the cake because it was taking so long to come out - I found it there on the table. I then had to run around my reception room to tell everyone they had to go to the back of the room and get their own cake!! I was so embarrassed. There is so much more..
    - Kimberly I.
  • F
    Mohawk River Country Club
    UNPROFESSIONAL. We set up an appointment to meet with Debra A. Scensny (General Manager) to discuss my upcoming wedding. Via email Debra was very kind and congratulatory. In person, however, she was cold and unprofessional, rude even. We arrive approximately 5-10 minutes before our scheduled appointment and found our way upstairs to the main office. Once there we noticed that others were in the office (another couple, I assumed). We approached the open door and several people looked up but no one greeted us. I hesitantly said, "Hello, we are here for our 3 o'clock appointment". Debra (I assume, since she did not introduce herself) told us they were "running about 10 minutes behind" and told us we could go downstairs and take a look around. We occupied about 10-15 minutes with wandering the venue and looking at the rooms we assumed were for weddings. At no point did anyone (including Debra) come down to update us, so we were under the assumption that it would only be 10 minutes as stated. By 3:20pm it is still not looking like the previous couple is any closer to being finished (we can see the main office through a window from the lobby below) and my fiancee and I start to wonder if we should go back upstairs. By 3:30pm there is still no movement in the upstairs office indicating that the previous couple (now a 1/2 hour over their time) is wrapping up. And still no one who Works There has even acknowledged us, aside from the terse directions to "look around" downstairs. So we got up and left without telling Debra we were going, since we did not feel at all welcome in the establishment. The previous couple was given plenty of time and then some. The previous couple was also a straight couple with a male and female, while myself and my fiancee are both female. Since Debra was overly accommodating via email but rude and unprofessional once she met my fiancee and I, I have choice other than to believe the Mohawk River Country Club is non-inclusive of LGBT couples. This was 2 days ago and we have not heard a single thing from Debra or MRCC in apology for their poor treatment of us.
    - Marci Z.
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Banquet Halls in Castleton On Hudson

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    Castleton On Hudson, New York