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Carpet Installation reviews in Castleton On Hudson

  • A
    Awesome job. Carpet quality and price was great. Installer was fantastic. Owner was responsive, and went above and beyond to find the best product for the best price, and scheduled installation immediately so we could have it done before our furniture arrived. Nice to find an owner who cares and does all he can to ensure customer satisfaction.
    - Karon V.
  • A
    I called to set up an appt. and the woman Lisa or Amy set me up for a sales person to come that week. Tom Sur visited our home to take measurements and show me reasonable options for replacing our carpet to sell our home. He gave me his card and was able to email me an estimate of what the cost would be to replace our carpet (not the pad, per my request) and move furniture via email the same day. From there all I had to do was print off the agreement and sign it and email/fax it back. Then the customer service person took my information and set up an install date. We were charged 50% at time of signed agreement and 50% at install. 
    My husband said that the installers were efficient and cleaned up after themselves.
    The installers left a receipt and the next day a letter came in the mail from Tom wishing us well in the sale of our home.
    Overall a very good experience and I would use them again.
    - Tara S.
  • A
    I took my time, shopped around a lot to compare costs, and settled on Discount because they had the most straightforward pricing policy. The big box stores say they will install carpet for $97 but they won't remove your old carpet, move furniture, or do stairs for that price. At Discount, all facets of installation (except an extra $125 for stairs) were included with either the cost of the carpet (on select carpets) or for an additions $1.20 per square foot. I went with the latter because I wanted a high quality carpet. Dave, the salesman, was knowlegable and "low pressure" compared to other stores. The carpet price was essentially the same wherever I went and I may have paid more for installation and carpet removal than I would have at a big box store, but the installers were fabulous--on-time, helpful, professional, fast, willing to move the furniture and return it to its rightful place, and the carpet looks and feels great. They included a truly excellent pad. I love it! My friend had done the big box deal and said installation was poor--so I think I am glad I paid a bit more to get it done right and without the hassles of trying to figure out the real cost after including all of the nickle and dime add ons other places seemed to have.
    - Kathleen C.
  • F
    It didn't. Company never returned my calls
    - Gary M.
  • A
    - SUSAN H.
  • A
    We are very happy with the carpet. The overall experience was good. They were very professional, prompt and courteous.
    - Nancy S.
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Carpet Installers in Castleton On Hudson

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