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Recent Towing Reviews in Castleton On Hudson

  • A
    H & K TOWING
    The experience was wonderful and the driver was polite and treated me and my family with respect. The prices to me were excellent compared to other companies in the area
    - Matthew B.
  • A
    PERLMAN'S TOWING & RECOVERY
    Very responsive. Could not get the bus's batteries to charge which required a tow in order for it to be repaired.
    - Lisa M.
  • A
    Warren Tire Service Center
    Lou was excellent to work with. I had two vehicles - 4 tires on each - slashed. I had tire insurance thru Warren Tire ($12.50 per tire). Thank God I had insurance or the cost would have been $2000. Both cars had to be towed via flatbed truck and within a couple of hours - all the tires were replaced, balanced and ready to go.
    - Therese S.
  • A
    PERLMAN'S TOWING & RECOVERY
    I needed a tow on a Sunday. They were VERY fast to respond to my Autoclub dispatcher. My Autoclub reported a 45Minute wait. I think I only waited about 20 minutes. I have never had a tow take that little amount of time. If I could Choose this company again through my autoclub, I would.
    - William S.
  • A
    WYLES TOWING
    TOW TRUCK DRIVER WAS VERY NICE, HELPFUL, PROFESSIONAL AND RECOMMENDED ALTERNATIVE WORK WHICH WAS LESS EXPENSIVE THAN DEALER.
    - CHRISTINA W.
  • A
    ART DELL'S GARAGE
    Saturday morning my 4X4 pickup literally slid sideways in wet clay off a steep bank and came to rest almost completely on its passenger side. I was stuck so deeply in the slippery muck, I didn't bother trying to rock the truck out; I had a difficult enough time just climbing out of the cab. I called Art Dell's Garage. Within the hour, a gentleman arrived, and at considerable risk of getting his tow truck stuck also, he skillfully  winched my truck upright and out. It was no easy task. I apologize, but I didn’t clearly hear the gentleman’s name (Jim?). He was polite, professional, and kind enough to alleviate my humiliation.
    - RP C.
  • B
    PERLMAN'S TOWING & RECOVERY
    They were recommended by my insurance company. It was covered under the insurance and the insurance company arranged it. I had no problem with it. They made the correct recommendation to replace the battery.
    - Lynn F.
  • F
    TowAway LLC
    Geico arranged for TowAway LLC to tow my vehicle after a crash. 

 They arrived promptly, however, that's when the complaining began. 

The driver complained that the request came in "so late in the day" (at 5pm), then he complained about having to get to the body shop before they closed. He complained that “Geico didn’t tell us the vehicle was in an accident, they never tell us anything”. Then, he complained about the road, claimed that there was "too much ice" to do the towing, and refused to tow the vehicle. He gave me his card and said to call back once some of the ice had melted. Granted, there was some ice. So the next morning, I went out and put two hundred pounds of road salt down on the ice. Temperatures rose into the mid-40's. The following day (now 2 days later), its 50 degrees out, and the ice is 98% melted. I called Geico to reschedule the tow, and Geico called TowAway back to come and tow the vehicle. I received a call from TowAway shortly thereafter, where I was told that they were concerned about the ice. In a rude, patronizing tone they said “If there is any ice, we will not tow the vehicle and we will still charge you for the Tow.” I informed them that had been heavily salted, that 98% of the ice was melted and they should have no problem. 

They then told me they were refusing to tow the vehicle due to "safety reasons" and that they would call Geico to cancel the tow. Slauson Automotive came out an hour later and towed the vehicle without any trouble, or complaining.
    - Richard Z.
  • F
    H & K TOWING
    The worst possible customer service I've ever received. I was recently in an accident and the police apparently use this Neanderthal Vinnie as there go to without any input from the person needing the service. Well unless you carry cash H & K will not tow your car unless it's to their yard. Mind you I had a checkbook and a credit card, and was told by Vinnie the mobster, that he didn't have to take anything other than cash. Mind you, he could have taken my credit card, but he actually told me he didn't have and to and wasn't going to. Thankfully my body shop gentleman paid them and all was well, but trust me, I would pull my car myself before I'd ever give this rude, crude moron a penny of my money. You'd be smart to use the many other professional towing services in Schenectady. Apparently this is how they make the extra buck from a customer at a very difficult moment, you can bet your bottom, if I was a man this would not have occurred!
    - Jeanette A M.
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Towing Services in Castleton On Hudson

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