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Roofing reviews in Canastota

  • D
    Campany Roofing Co Inc
    For several months, I heard nothing from Campany regarding the timeline of my roof replacement. I contacted the office on several occasions and was advised that they were very busy and that the weather was hindering their ability to keep up with their workload. On two occasions, I was given an estimate of when work would commence. Initially, I was told that it would be 2-4 weeks. It was not. On the second occasion, I was advised that work was to be done the following week. When no one arrived during that week, I contacted the office and canceled the work and requested a refund, which I promptly received. I was not kept sufficiently informed as to the time frame for the completion of this job, and was misled on at least two occasions as to when I could expect work to be done.
    - Patrick S.
  • A
    EJ'S CONTRACTORS
    This was an incredibly positive experience.
    I had to obtain three quotes and Ed was the only one who was willing to drive out and meet me on my schedule. He got up on the roof with me and quickly measured the area and diagnosed what needed to be done. He provided me with a detailed quote, breaking down each of the asks and presented to me in writing on the spot. At no point did I feel pressured or like I was being misinformed. After dealing with the other contractors on this job it was obvious that Ed was the clear choice. He won the bid and got the work done in a timely manner. It has been 5 months, and all of the work has help up beautifully. I will definitely get more work quoted from Ed in the future.
    - Paul. M.
  • A
    Michael C. Graham & Son Construction
    Michael Graham is a professional.  He did the estimate himself and said that he would put up my lightning rods if he was awarded the job.  We obtained 5 quotes and the pricing was all over the place, crazy & confusing; three were in line with each other, but we chose Michael & his crew because of a recommendation from a friend and because he gave the best presentation with the best roofing package.  He is a no nonsense kind of guy when it comes to his business.
    A large crew arrived on a Thursday morning and they removed the old shingles in less than a day and did not leave our home until the roof was secured in case of rain. There was no screwing around with this group of workers. They finished the job on the house and barn in 2 1/2 days and it looks great.  Michael personally includes a 20 year warranty on his work.  That was the best labor warranty we received.  Also, if there are problems with the shingles, Michael personally handles the Manufacturer's warranty.
    We are very pleased, would recommend Michael & his crew and we would use this Company again!


    - Richard S.
  • A
    EJ'S CONTRACTORS

    Found Ed's pricing to be fair and reasonable.  We only moved into the area a few months ago and had a problem with a leak in the roof.  Rather than waste time trying to fix it, we decided to replace that portion of the roof completely.  We will finish the job towards the end of summer when hopefully our other house sells.  When we purchased the new house in Canastota we knew coming in that the roof only had two years left at best.

    Anyway we found that his crew is quite professional and constantly working to get the job finished.  If Ed left to get some additional materials needed for the job, they kept working.  (Didn't stop because the boss was gone).  I was impressed on their clean-up.  He has one of his men constantly cleaning up and making sure everything is clean.  When they were finished the job you never knew they were here.

    Ed figured a full day, however it took a little longer than he anticipated, but he kept his crew here and finished.  The owner (Ed) is always on the job.  By the way a full day for them is 7am to 8pm.  They just keep working.

    They do excellent work, give you what you want and will definitely use them for the balance of the job at the end of the summer.


    - Wayne S.
  • F
    Onondaga County Construction
    He did not show up for the appointment and did not call.  It is hard to believe that a total lack of professionalism could have earned this provider the rating that he has on Angie's List.  It makes me question whether or not the reviews are real or fake?
    - Richard S.
  • D
    EJ'S CONTRACTORS
    The Good, The Bad, and The Ugly?
    The Good:
    The tear-off and the new shingles came out fine. In addition, we had some junk in the garage and they added this to their dumpster at no charge.
    The Bad:
    The original crew was not able to complete the soffit and trim work, so another crew was sent to do this work. Work was a total mess. I live out of town, so took a week or so to get over to see the completed work. EJ's apparently did not check to confirm either that the work was done or that the quality was acceptable. When I saw how bad the work was, I took pictures and sent them to EJ's and advised I was concerned about bats or insects because of all the openings. Their response seemed to agree with my assessment?
    "I agree that the fascia work on the side porch is pretty terrible. I don't know of he forgot his siding brake or what, but unacceptable either way. And he obviously didn't have any white caulking with him as well. I will remedy that ASAP when I'm in the area. I will not be using that siding guy again! I apologize for that, and appreciate the photos documenting the bad fascia."
    Fast forward 10 months to October of 2014. My brother-in-law is now back from overseas, and living in the house so I haven't been watching it. Get a call that the porch roof is full of bees and they have now made their way into the house the house is full of bees. When I checked, turned out the work that EJ's said they would get to "ASAP" in November 2013 still had not been completed. Called EJ's for an explanation and was told he had been busy but the work was still on his "To Do" list. When pressed, he said he would get out by the next Friday. No show. Gave him another week, still no show. Called again. He said he would come out on Sunday. No show. Unfortunately, I made the mistake of paying him before the work was 100% completed last year, so this all I can do now is warn others. ALL contractors will have issues from time to time. The difference between the good ones and the not so good ones is how they respond to those issues. This contractor has been given 10 months and several reminder opportunities to make this right. To date, he has not.
    The Ugly:
    I'm not a roofer, so I relied on EJ's to tell me what needed to be done. When I went to inspect the completed work, I found there were not soffits included along the rear and side of the garage, leaving direct access to the garage from the outside. I thought I had made it clear that I was more concerned with getting the job done right, than in getting the lowest price, but apparently not so. When I saw these were missing, I also asked EJ's about them. He said he hadn't included soffits, so the appearance was what he intended. After reviewing the Proposal, I saw there was no specific reference to the soffit work. I then asked him to quote me a price to "complete" the work that I felt was necessary. He said he would do that when he came out the fix the work referenced above. To date, no quote, so all the edges of the garage are still open to the outside.
    For those that are interested to see the work done by this contractor, go to:
       http://www.nsms.com/flashgallery/roof.html
    This slide show is powered by Flash, so if you are unable to see it (some Apple products), the loose photos are available here:
       http://www.nsms.com/photos/roof/
    I'm still hopeful that EJ's will eventually make this right, but thought it necessary at this point to warn others about what type of service they may encounter and to advise that any that are asking for quotes be VERY specific about what you want and what you believe you are getting, and that you be sure you are satisfied that 100% of the work has been completed before making payment.


    - Bob W.
  • A
    McCarthy Roofing Co.
    We asked for bids to replace a large pavilion roof behind our church, approx. 4000 square feet. Mccarthy Roofing submitted the best of 3 bids to replace old asphault roofing with metal roofing.
    Shane Mccarthy made the arrangements and agreed to an appointed start date in May, 2010.
    The large roofing crew was on time and arrived ready to work.
    They split into two groups, one group to dismantle the old roof, and another group of installers.
    They worked very steadily and efficiently, cleaning up the expected mess as they went along.
    They encountered an expected problem on the first day, rotted underlayment, and called foreman Shane McCarthy to stop in to inspect and authorize repairs, which were done professionally and expeditiously.
    Shane McCarthy joined the installers on the job for the second day's work and helped them to overcome a major obstacle in a roof-mounted exhaust fan. The solution was again done professionally and expeditiously.
    They accomplished the job efficiently and expeditiously. It turned out beautifully and was admired by church members and appreciated as well, since the old roof was no longer protecting the structure.
    They cleaned up the work areas and removed all trash and tools.
    We were delighted! It was a pleasure to pay our final bill for a job well done. I recommend McCarthy Roofing unreservedly.
    - katherine l.
  • F
    M J Richardson
    Richard came out to give us an estimate on sealing up 2 roof vents and putting in 2 new ones, pouring a new foundation for a porch column, replacing some floor and facia boards on porch and replacing the side porch ceiling. He was cordial enough and did take time to explain how he would fix the roof vents and footing for porch and told my adult daughter that I should be near the phone with pen and paper as he would try to call that night with estimate. It has been one week and we have never heard from him. Not even a courtesy call to let us know he doesn't want the job for whatever reason...maybe it's not big enough ...we'll never know. I would never use a company that treats potential customers in such a disrespectful manner. He wasted his time and ours.

    - Joan L.
  • A
    Taylor Construction & General Contracting LLC
    Great quality and fast job. They installed the new shingles in 2 days, and they quality was great. 30-yr architectural shingles were installed. The job was quoted on a Thursday and the job was done by the following thursday. Tey came down in price becasue a competitor had a lower quote (they did not match the quote, but came down about $400).
    - MATTHEW R.
  • A
    EJ'S CONTRACTORS
    EJ's Contractors are the best roofers in the business. They are prompt, professional and do great work. I will not hesitate to contact them again.
    - William H S.
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Roofing Contractors in Canastota

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