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Home Improvement reviews in Canastota

  • F
    Women At Work
    I tried contacting Women At Work several times, through Angie's List on the internet and via phone. On the occasions I called on phone, I left a message each time asking to be contacted so I could speak with them about a painting estimate for by summer lake house. On no occasion did I ever receive a response of any kind. This occurred over a stretch of about 45 days, so there was certainly an opportunity to respond to me. If they had been late but offered a reasonable explanation it wouldn't have bothered me. I'm just not sure if the reason for no reply is technical, personal reasons on the part of the owner which is certainly understandable and excusable, or at worst, simply a complete lack of understanding of the concept of customer service and ineptitude. I wouldn't respond now to a call if it came; I've engaged a competitor who completely understands my requirements and who more appropriately fits with my desires and expectations for a working relationship. I'm not sure what went wrong or what's going on, but buyer beware, this isn't the way I expect business to be done, I don't think you would want to put up with it either.
    - Brian J.
  • A
    Affordable Solutions by Brian
    It was a pleasure, start to finish, to deal with Brian's Affordable Solutions. Brian's kitchen/bath renovation work is high quality in all aspects; he met every one of our requests, and made ongoing adjustments as the project progressed. In addition, Brian keeps in touch from the start; he and his staff show up on time, keep the worksite clean, make suggestions, and remain open to feedback and minor changes during the project. Brian and his staff are very knowledgeable, highly capable craftsmen and artisans who take great pride in the project's outcome; it was clear that they take the time to really strive to make the best results of the project for the customer. Brian's hard work, craftmanship and dependability made a big difference in our total satisfaction with the progress and outcome on this project--in spite of the occasional surprises that accompany this project work. In our delight at the end of the project, we happily paid the entire bill along with a tip for the extraordinary service, but we have managed to misplace the final billing invoice, so I will be calling Brian to send another copy at his convenience.
    - katherine l.
  • A
    Affordable Solutions by Brian
    He was very professional, taking pictures of the work he did and showing me, right away, in case I had any questions. He was very polite, and wanted to be sure I understood what he was doing. I would highly recommend him, and would use him again.
    - Michael P.
  • F
    Maycock & Evans Inc
    We got the run around for 2 weeks with subzero temps! They never made an effort to come out and check the furnace they installed a few years ago! Very nasty and unprofessional on the phone. Would never recommend
    - Michele A.
  • D
    Campany Roofing Co Inc
    For several months, I heard nothing from Campany regarding the timeline of my roof replacement. I contacted the office on several occasions and was advised that they were very busy and that the weather was hindering their ability to keep up with their workload. On two occasions, I was given an estimate of when work would commence. Initially, I was told that it would be 2-4 weeks. It was not. On the second occasion, I was advised that work was to be done the following week. When no one arrived during that week, I contacted the office and canceled the work and requested a refund, which I promptly received. I was not kept sufficiently informed as to the time frame for the completion of this job, and was misled on at least two occasions as to when I could expect work to be done.
    - Patrick S.
  • B
    Reed's Plumbing Heating & A/C
    He's good, but the only thing, he's a hair on the pricey side because right off the bat coming into the house, he charges $75 for a house call, and that's right off the bat. So, and then whatever he does, you know. So like I said, he's a hair on the pricey side, but he knows what he's doing. It was a little expensive, like I said, Steve Reed is a little on the pricey side and he does charge $75 right off the bat for a house call and then anything added on after that. The money side of it. He's pricey. Interaction is excellent interaction. The work turned out very good. I'm satisfied with it, but like I said, everything is on the high side that I've ever used him for. Probably wouldn't use him in the future, but only because of the price.
    - James C.
  • A
    Affordable Solutions by Brian
    Brian arrived first thing in the morning and began work immediately. He was extremely friendly, professional, and helpful. Both the new window and molding look great! I always ask a lot of questions, and Brian answered them all fully and patiently. We will DEFINITELY be using Affordable Solutions by Brian again!!!!!
    - Kristen D.
  • B
    Landscaping Unlimited CNY
    They worked with me getting several estimates until we came to an agreement on what was going to be done. When they came to do the work, they were efficient, and very, very accommodating. The work was done beautifully. My only complaint is that they took a while getting back to me. Not just that they were overloaded, but I had said that there was no rush and they took me very, very literally on it.
    - janet s.
  • A
    Prime Heating and Air, LLC
    Everything went well. The installation of all the equipment was completed in two days, including adding a humidifier and some extra ducting we wanted in the basement. He also replaced the thermostat with a wi-fi type so now we can check and adjust the HVAC system while traveling. He gave us information on how to register the warranties and submit several rebates on some of the equipment. The work was done professionally and he removed and disposed of all the old components and cleaned up when done. I would highly recommend Prime Heating and A/C to anyone.
    - Paul W.
  • D
    Comfort Windows
    I contrracted with Comfort on 9/24/2015 for three windows and siding.  Gave $4,000.00 down payment was told that they were busy and would be 8- 12 weeks.  They called to  install 3 windows after approximately 8 weeks  Did a good job.  As of this writing, December 15 siding not done.  I called and was told that they totally forgot about my job.  However instead of expediting from this point told me that i would have to wait until Jan.  As a business operator I can't imagine giving such poor service and offer no comfort, pun indended, to a customer.  During the conversation two points were made by my contact.  She said that she totally forgot about the job should have called sooner and be prepared to pay balance after final inspection, ( at the end of Jan.)  I am sure they would not like to wait 5 months form their money.  
    I cannot comment on the quality of their siding work but am very disapointed so far with their cutomer sensistivity. I also do not like that i will have to do final inspection at the coldest nasty time of the year. Just warning you to the long wait and lack of attention.
    - Robert R.
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Home Improvement Services in Canastota

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