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Canandaigua Flooring Installers Reviews
my questions. Left and checked out other stores and prices on products and did some research on the web.
The next day returned to the store to make a purchase but
Next day the technician shows up but no sample, he shows me on the paperwork it was not check to bring a sample and the type was not on the paper. I also explained to him that I would do some of the required work and wanted a breakdown of the job so I could reduce some of the cost. He ensured me that
The installer called me in the morning and told me when they would arrive. The installers were very professional and did a great job putting in the floor. They had to do some extra work they had not planned on or showed in the intial survey. The job was done right before tehy left and it looked great.
I did receive a call from a manager of
When the workers told me that they didn't remove the baseboards.
We found out that they damaged some of the baseboards with little cuts and also they made a hole in the plastic base of our brand new front door. I called the lady (owner) and told her that they made a mistake in the bill they sent because they were charging us for removing and installing the baseboards. I couldn’t finish talking and she started to yell at me. I never expected it such a rude reaction from her. I just wanted to tell her what happened and asking her to explain me the bill in a very polite way. She even told me that she will take us to court, which was also rude and very out of line. She is a very aggressive and rude person. She ended saying that she will give us a $200.00 discount from the $500.00 for the baseboards removal and reinstallation that they didn’t do.
We just didn’t want to deal with such a rude and aggressive person anymore, so we accept her discount and paid the bill. We have done lots of renovations in our former house and we have never had such a horrible experience. I really
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