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Canandaigua Flooring Articles

Don’t get flustered by hardwood flooring fails

Looking to install hardwood flooring? Highly rated hardwood flooring pros say improper installation, humidity and selecting the wrong wood can lead to problems.

What flooring material is right for my basement?

When choosing the right material for your basement floor, it’s important to choose something that has a low initial cost, is easy to maintain, and is durable.

Is an in-floor radiant heating system right for your home?

Radiant heat systems use fluid running through pipes buried beneath flooring to heat objects in the room, as opposed to heating the air as conventional systems.

How to fix a creaking floor

Dear Angie: Any suggestions on how to handle second-floor creaks under the carpet?

Angie's List In The Press

Canandaigua Flooring Installers Reviews

"Excellent process overall. A lot of pictures and details of the project at Since then
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has helped me with several other smaller projects and renovations. He has also built a Home-a-
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house for
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's Home-a-
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2006 held in Canandaigua."
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helped me choose the products; she was very knowledgeable, pleasant and efficient. The carpet-laying team was finished in less than a day. They recommended contractors who moved our furniture, installed the tile, and the vinyl were easy to work with and did great work."
"Initially went to the store with measurement for my kitchen to look at the products.
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Frizelle showed me good options for a kitchen floor and we discussed the different products and self installation versus contracted installation. Since I was looking to save as much money as possible. He was very helpful and answered all my questions. Left and checked out other stores and prices on products and did some research on the web.
The next day returned to the store to make a purchase but
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was not in so
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took over. She showed me what was available in the stores since I had a short time line. I picked out a product and we filled out the quote request information for one of the technicians to come and measure the kitchen. This is where it all started going downhill since she was not all together because of personal issues. They only had a small sample in the store and was not a good representation of the pattern and what it looked like on the floor. She said the technician would bring a bigger sample so I could see the whole pattern.
Next day the technician shows up but no sample, he shows me on the paperwork it was not check to bring a sample and the type was not on the paper. I also explained to him that I would do some of the required work and wanted a breakdown of the job so I could reduce some of the cost. He ensured me that
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would break it down because he wrote it out what needed to be done. He was very professional and was in quick and out. I work/live in another state so I told
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to e-mail me the quote which she said I would have Monday. Well Wednesday rolled around and I had to call her but she was not in and the people in the store could not help me, I was told to call back on Thursday. I called on Thursday and did talk to her and she said she was working on it and would get it out to me. I received it late Thursday and it was not broke down as I requested. The wording on what was going to be done made it sound as if they would be replacing the molding and half rounds which I questioned why. I sent an e-mail back immediately reminding her that the cost was supposed to be broke down so I could let them know what I would do myself. Sunday I drove back up to Canandaigua (8 hour drive) and still had not received the breakdown quote. So after driving 8 hours I went to the store and had to ask for the breakdown and got excuses from all the employees in the store and they pointed to her work with another customer as they could not find the information. So I waited and she had to work it up since she had not done anything with it. So we sat down and went over all aspects of the contract and what I would do versus the contractor. She lost the information of the linoleum I had picked out so we went over the samples that were available since I wanted it installed this week. We set up an appointment and
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up the contract for the installation for Wednesday and I was told they would call the day prior to verify and call the day of the installation with a time they would come. On Wednesday at 10 am I had not received a call that they were coming out, so I called the store and
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answered. I told her I had not received a call for the installation and was wondering what was going on. She said she would have to call and would call me back. I received a call from another female from the
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Store and said they were not scheduled to come out on Wednesday because they had to many jobs and
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was told to reschedule it with me the day she set it up. I agreed to them coming the next day and I also voiced my thought about this mess so far. Later Thursday I received a call confirming the installation and was told I would get a call in the morning from the crew. I was told it would be in the AM since I told them I had to take vacation to come up here to get this done.
The installer called me in the morning and told me when they would arrive. The installers were very professional and did a great job putting in the floor. They had to do some extra work they had not planned on or showed in the intial survey. The job was done right before tehy left and it looked great.
I did receive a call from a manager of
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about my complaint about the service and he assured me it will be handled.
"Cliff was very responsive. They were able to fit us in the day after I called them. Their cost was also so much better than the other place that gave me an estimate (they weren't even in the same ball park!!). They showed up on time, checked out the areas that needed to be stretched, then got right to work (including moving any furniture that needed to be moved). We were hoping that this would keep us from having to have our flooring replaced in the near future and it was obviously a good fix. The carpets look great!
"We hire this company to install hardwood flooring in the main floor which included to remove and reinstall the baseboard installed by the builder. Their estimate was $3500 plus $500 for the baseboard removal and reinstallation. Their two employees were friendly and professional. The problem were not the two guys who did the job, but the lady that is one of the owners of this company.
When the workers told me that they didn't remove the baseboards.
We found out that they damaged some of the baseboards with little cuts and also they made a hole in the plastic base of our brand new front door. I called the lady (owner) and told her that they made a mistake in the bill they sent because they were charging us for removing and installing the baseboards. I couldn’t finish talking and she started to yell at me. I never expected it such a rude reaction from her. I just wanted to tell her what happened and asking her to explain me the bill in a very polite way. She even told me that she will take us to court, which was also rude and very out of line. She is a very aggressive and rude person. She ended saying that she will give us a $200.00 discount from the $500.00 for the baseboards removal and reinstallation that they didn’t do.
We just didn’t want to deal with such a rude and aggressive person anymore, so we accept her discount and paid the bill. We have done lots of renovations in our former house and we have never had such a horrible experience. I really
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’t recommend them.

All Flooring Installers in Canandaigua, NY

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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A Best Construction Inc

87 Woodman Park
Rochester, NY


Hilton, NY

Adams Repair and Remodel

540 Chestnut Ridge Rd
Rochester, NY

Affordable Home Improvements

PO Box 430
Palmyra, NY


Webster, NY

Artistry In Concrete

5464 Johnson Rd
Canandaigua, NY

B. Vezelis Company

3245 Latta Road 16355
Rochester, NY

Banach and Son's Renovations

166 lake rd.
Avon, ny

BC Renovation and Repairs

66 Heather Lane
Rochester, NY

Bernhardts Remodeling Center

5929 Big Tree Rd
Lakeville, NY

Bill's Carpet & Furniture Center

400 Jefferson Rd
Rochester, NY

Brent Johnstone

Ontario, NY


Rochester, NY


Rochester, NY


Rochester, NY

Cahaba Scapes

2130 11th avenue north
Birmingham, AL


7 Tannery St
Waterport, NY


Pittsford, NY

Christian Flooring (Henrietta)

2710 W Henrietta Rd
Rochester, NY