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Auto Service reviews in Canandaigua

  • A
    Healthy Glass
    Perfectly. This small family operated company is friendly, respectful, prompt, and provided expert service and a top notch product. They take the time to explain everything, left no mess. Very professional.
    - Granger H.
  • A
    Porsche of Rochester
    The service was great. They don't do stuff you don't need. I have a 13 years old Audi, and I trust them. They will tell me if I need something, and they will tell me if I don't need something.They are expensive, but the car is expensive, so the parts are expensive. You would pay more for an Audi then you would for a Chevy.
    - Beverly D.
  • A
    They are great. They are really helpful and friendly. The waiting area is pretty good and clean. It is pretty simple but good enough to wait for like half-an-hour to an hour of work to be done. They have really fast and dependable service. They are really good with their estimates and not pressuring you. They are the only ones we take our cars to.
    - Scott M.
  • A
    He is a wonderful guy. He does all my automotive work. My minister had referred me to him. The thing I like about him is he is honest. You never have to worry that you are going to be charged for something that does not need fixing. For a woman, that is really important. I go first thing in the morning and they get around it fast. A lot of times I just wait. They are good. I bought my car from them actually. I bought it with 235,000 miles in it. That is how much I trust them. 

    - Constance H.
  • F
    Auto Max
    Initially everything seemed great with the purchase of this used car 0n 12/13/14. The dealer stated that there was a 1,000 mile 30 day power train warranty which as a single woman is why I bought the car for a higher price from a dealership. After owning the car for less than two weeks, I was broken down for the first time.  This problem was not properly fixed. I immediately noticed that there were issues with the transmission shifting and after driving for just over a week after getting the car back from the initial issue drove it a hour back to the dealership during which time I received a flat tire. After having a temporary tire placed on the vehicle I drove to the dealership. 
     The dealer stated on this date (1/8/14) that the car did not have  a warranty.  When purchasing the tire there was another individual there who was witness to the salesperson stating there was a warranty. The individual took the auto for a drive with the temporary tire. He drove the vehicle 55 miles per hour with the temporary tire on and stated there was nothing wrong with the transmission as it showed hesitation as it was between gears and then abruptly jerked into higher gears. He stated that was good and that this writer should worry when the vehicle did not shift gears. This writer stated that the car did not drive like this initially and were aware that transmission issues could temporarily be masked. He then stated after stating that nothing was wrong, this could be done by placing the vehicle in and out of reverse to free oneself from snow... a contradiction to nothing was wrong.  He appeared to be intimidatinghe drove the vehicle fast with the temporary tire fast and had a condescending/rude tone.  He contradicted himself multiple times.
    Upon returning home I took the car to have the tire replaced. I was told that 3 tires were balled and dangerous. Furthermore I was told the car NEVER should have passed inspection and that I could have been injured. I sent a registered letter to the dealership. These people are crooks and I have reported them to numerous places and am considering legal action. PLEASE be aware; beware!!!
    - Michelle A.
  • F
    B & L Auto Repair

    After a bad accident, the son, Bobby Law, pulled up behind me and convinced me that all the vehicle needed was a little bodywork and that he and his dad, Robert Law, have an Auto Repair Shop in Phelps, NY.  I had AAA, who I also don't recommend, tow the vehicle to his shop that night.  Bob Law said that he could have it repaired in a week and would save me money by using used parts.  After 4 days I went to the shop.  No work had been done and none of the parts had been procured.  For 4 days I was calling asking for an estimate.  Finally, after arriving there, Bob and Robert Law gave me a written estimate of 3,000 USD, which was reasonable.  Bob Law said he found some of the parts and will continue looking.  He called that night and said he found all the pieces and that it should be repaired by the weekend.  That was on a Thursday.

    On the following Sat., Bob Law called me and said that he didn't have enough money to buy the used parts and could I forward some money to him!

    I immediately went to a well-known repair shop, Corby's, in Canandaigua and got a tow truck to tow it out of there.  The tow driver recognized some of the  workers there and confirmed that they were con artists probably trying to wear me down to keep the vehicle.  As the tow driver was loading the Jeep, one of the workers told him that they don't really do auto body repair.

    I have already reported that to the BBB. 

    - Denise M.
  • A
    Dobbs Family Auto Service Inc
    Lately I have had the same conversation at least three times in the past six months so this review is timely. Someone poses the question, and quot;Where can a person get their gas pumped without traveling to New Jersey these daysand quot;?????
    If you live in or around Canandaigua, and quot;Dobbsand quot; is the place! Talk about nostalgia. Staush will and quot;fill er upand quot; and even wash your windshield like the good ole days. The station also has a weekly drawing for a free tank of gas if yours' is the winning number.
    When it's time for inspection and quot;Dobbsand quot; provides an expedient, punctual and professional inspection service as well. I so look forward to having my gas tank filled every week or so....excellent service with a smile...rain or shine! And I never have to get wet or shiver!!!

    - antonia s.
  • A
    Uptown Automotive
    Terrific repair shop to get automotive work done. Owner is very professional young man and mechanics are all highly trained and pleasant to work with. A must if you need auto repairs in Canandiagua, NY
    - Walter T.
  • A
    It was a pleasant experience. The technicians there are nice and try to explain the process and what to expect in terms of price. They will often give you a discount, too, if you're pleasant to them. :)
    I was able to sit in my car and play Sudoko while they changed the oil, checked the fluids, dealt with air in the tires. Quick and pleasant.
    - Elizabeth V.
  • A
    Uptown Tire & Auto Service
    I'm happy with Geoff and I feel he is honest and fair in his pricing. I've had four vehicles going in and out of his shop at various times, everything from tires to oil changes to alternator repair and more. He let me us his loaner vehicle for free one day so I could get to work. The only complaint is he is SO BUSY it's hard to get in to get things done. If you have an emergency, he will work you in but you'll have to wait a long time. Routine stuff has to be scheduled a week or so in advance. And he's made a business decision not to be open on weekends. He doesn't need to work weekends because he is busy enough during the week. But I work during the week too, and would prefer to take my cars in on Saturday when I have off. I've had to start taking my cars to someone a little less busy who is open on the weekend. But if you don't mind the wait, Uptown Tire is a great option!
    - Ralph B.
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Auto Services in Canandaigua

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