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Car Dealership reviews in Canandaigua

  • F
    Auto Max
    Initially everything seemed great with the purchase of this used car 0n 12/13/14. The dealer stated that there was a 1,000 mile 30 day power train warranty which as a single woman is why I bought the car for a higher price from a dealership. After owning the car for less than two weeks, I was broken down for the first time.  This problem was not properly fixed. I immediately noticed that there were issues with the transmission shifting and after driving for just over a week after getting the car back from the initial issue drove it a hour back to the dealership during which time I received a flat tire. After having a temporary tire placed on the vehicle I drove to the dealership. 
     The dealer stated on this date (1/8/14) that the car did not have  a warranty.  When purchasing the tire there was another individual there who was witness to the salesperson stating there was a warranty. The individual took the auto for a drive with the temporary tire. He drove the vehicle 55 miles per hour with the temporary tire on and stated there was nothing wrong with the transmission as it showed hesitation as it was between gears and then abruptly jerked into higher gears. He stated that was good and that this writer should worry when the vehicle did not shift gears. This writer stated that the car did not drive like this initially and were aware that transmission issues could temporarily be masked. He then stated after stating that nothing was wrong, this could be done by placing the vehicle in and out of reverse to free oneself from snow... a contradiction to nothing was wrong.  He appeared to be intimidatinghe drove the vehicle fast with the temporary tire fast and had a condescending/rude tone.  He contradicted himself multiple times.
    Upon returning home I took the car to have the tire replaced. I was told that 3 tires were balled and dangerous. Furthermore I was told the car NEVER should have passed inspection and that I could have been injured. I sent a registered letter to the dealership. These people are crooks and I have reported them to numerous places and am considering legal action. PLEASE be aware; beware!!!
    - Michelle A.
  • A
    HERITAGE MOTOR
    We have worked with the folks at Heritage for many years. They have always taken good care of us, and that's why we have gone to them to purchase vehicles and for service and inspections. They treat people well and stand behind their sales and service.
    - Jeanne T.
  • A
    D'AMICO CHRYSLER JEEP DODGE
    They were very good with everything. I really appreciated the time that they spent with me to find exactly what I wanted. They quoted me the cheapest prices around. I don t have any complaints about them it all.
    - JACK C.
  • F
    ALIYAN AUTO SALES
    DEALER/OWNER LIED TO ME FROM OUR VERY FIRST MEETING, WHEN HE SAID CAR WAS IN 'PERFECT' CONDITION. HE NEVER GAVE ME A BILL OF SALE. HE NEVER GAVE ME A WRITTEN WARRANTY (AS ADVERTISED). HE IGNORED TWO LETTERS AND AN EMAIL ASKING FOR RESOLUTION. WHEN I CONTACTED THE NYS ATTORNEY GENERAL (WHO REFERRED THE MATTER TO DMV), AND DMV CONTACTED THE DEALER, HE STILL DIDN'T CONTACT ME. WHEN I FINALLY CALLED HIM, HE OFFERED TO BUY THE CAR BACK, BUT ONLY FOR $2000.00 (HE NOW CLAIMS THAT'S ALL I PAID FOR IT!). OTHERWISE, DEALER IS COMPLETELY UNRESPONSIVE, AND CLAIMS HE HAS NO LEGAL OBLIGATION TO CHECK OUT THE CARS HE SELLS OR TO LET CUSTOMERS KNOW THEIR CONDITION. HE'S CALLED ME A LIAR, SAID I HAVE NO RECOURSE BECAUSE HE'S DONE NOTHING WRONG, AND ALSO SAID THAT I AM A 'BAD CUSTOMER' FOR COMPLAINING ABOUT HIM. ALSO, I'VE CARFAXED THE CARS ON HIS LOT, AND MOST OF THEM HAVE BEEN IN ACCIDENTS--SOME WITH FRAME DAMAGE. I KNOW DEALER ISN'T TELLING PEOPLE ABOUT THIS. DON'T BUY FROM HIM!" DESPITE BEING FOUND GUILTY AT A NYS DMV SAFETY HEARING ($2500 FINE) AND AT A DANSVILLE, NY SMALL CLAIMS COURT ($1000), THIS COMPANY CONTINUES TO SELL SALVAGE AND ACCIDENT-DAMAGED CARS-AT PRICES COMPARABLE TO NONDAMAGED CAR PRICES AND WITH CONDITION RATINGS (BY THE DEALER) OF 'EXCELLENT', OR, VERY OCCASIONALLY, 'GOOD'. IN SHORT, DEALER CONTINUES TO VIOLATE LAWS REGARDING HONEST BUSINESS PRACTICES.
    - JB C.
  • B
    WESLEY CHAPEL MOTORS
    The clear coat work done was so-so. The spot that was clear coated is noticeable and isn���t blended as well I would expect from a professional paint shop.
    - randall w.
  • A
    SELECT EUROCARS COM
    unknown
    - David C.
  • A
    DISCOVERY AUTOMOTIVE
    unknown
    - Mark W.
  • A
    RANDALL CHEVROLET
    These folks are trust worthy and never sell you something  you do not need.
    - Thomas W.
  • A
    Exit 11 Auto, Inc.
    New kumho tires for a very reasonable price plus alignment and oil change on my Toyota Rav4. Excellent job - very professional !
    - Greta L.
  • A
    FARNSWORTH CHEVROLET CADILLAC
    They did a beautiful job on my car. I couldn't be happier. Very professional, had to match paint and it came out like it was brand-new.
    - Elizabeth V.
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Car Dealerships in Canandaigua

Companies below are listed in alphabetical order.

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    I
  • IDE HONDA

    875 Panorama Trail S
    Rochester, New York
  • Ide Mazda

    871 Panorama Trail S
    Rochester, New York
  • Ide Volkswagen

    333 North Washington St
    East Rochester, New York
  • Ideal Nissan

    550 Latona Rd Ste 501
    Rochester, New York