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Find Top-Rated Canaan Appliance Repair Services

There are 8 top-rated appliance repair services in your area.

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Appliance Repair reviews in Canaan

  • B
    Sears Appliance Repair
    It went very well. They did a very beautiful job. They were very helpful and explained everything to me and gave me an estimate and then ordered the part. They then came back and got the repair done. It cost me $250 for the part and the labor. They were on time. The diagnosis over the phone was not correct. And when they first showed up, they didn't bring all the things they could have brought to have fixed it right there. So they did have to then go back, get the part and then come back. I thought it was unnecessary and it took another week to do that. They could have just brought the part with them but they didn't that what was really wrong was wrong. That was a little annoying. But their overall work, other than misdiagnosing the problem at first over the phone, they were fine.
    - Jean C.
  • D
    Ackermans Appliance
    Someone from Ackerman's came and picked up the units to take into their shop on 2/6/2009. Once in their shop, we assumed that they would inspect and access the necessary work to repair the appliances. They just started working on them without providing any time or cost estimate or even to tell us what was wrong. After about a week, I was told that the 2-drawer refrigerator was repaired but they were still working on the ice maker. I had asked if they could at least deliver the refrigerator and was told that they can not (or would not) deliver them separately. As months went on, I would call with regular frequency to find out the status only to be told that someone would call me back later. Of the two dozen times I called over the almost 6 months they had the appliances, only 2 phone calls were ever returned. Eventually, I called one Friday at 4:30 p.m. and got an answering machine telling me that they were closed and their hours were Monday through Friday, 8-5. I left a scathing message saying that I was fed up with the lack of returned phone calls and information and insisted that someone call me back the following Monday. As expected, Monday came and went without a phone call. Finally on Tuesday, someone called me to tell me that they appliances were fixed and ready to be installed and that someone would call me Wednesday or Thursday to set up a time to install them as well as give me a cost. As expected, no phone call was ever received. We didn't know when they were going to arrive on Friday as they never called to let us know and after re-installing all the appliances, demanded to be paid on the spot for an amount we had no idea what was going to be. Luckily we had the money to do so, but if you don't happen to have a spare couple thousand dollars in your account when they show up, you might be in trouble. Absolutely horrible experience and torture to deal with.
    - Larry R.
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Appliance Repair Services in Canaan

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