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Hospital Care reviews in Buffalo

  • F
    Mercy Hospital of Buffalo
    I wasn't happy. It was a bad experience. I came out of a major surgery. It was gynecology. The doctor was phenomenal. He was awesome. But, after he left, like a duper, I actually told everybody that I didn't need anybody to be with me. My husband was working and my friend wanted to come. I told everybody not to come. I found out that's the worst thing you could ever do. After the surgery, I went into the room and for four to five hours I was thrashing with no painkiller. I couldn't get anybody. I was throwing up blood. What happened was, they had new IVs and the nurse I had didn't have it connected. It was four hours of pain. It was terrible. My husband finally came in. But it was my own fault. I feel you should always have one person there with you. I have nothing against the doctors. But I wrote a letter to the head of the hospital. I called her and let got through. She says, "Wow, you must have a lot of confidence to actually call me and get hold of me and describe what happened." I said I didn't want that to happen to anyone else. She said she would get on it and she would retrain the women.
    - Sue G.
  • F
    The Buffalo General Hospital
    He had a chest tube inserted at bedside and as a result he contracted a MRSA infection. When he was readmitted they would not listen to me that there was something more wrong with him. I was being told it was one of three things, it was either withdrawal from pain medication, a syndrome that people go through when they have surgery or it was withdrawal from alcohol. What happened was I happened to know some people in the healthcare industry and my husband was a pretty prominent businessman in the area and I was able to get my husband transferred at 11:00 at night over to the intensive care unit. After having him examined twice by 2 regulars, both of them saying that they didn't feel that my husband was a candidate for the intensive care unit. After pulling the strings that I did and getting him into the intesive care unit, I then proceeded to go home and at 1:00 in the morning. At 3:00 in the morning I got a call from Buffalo General asking me to return, my husband had taken a turn for the worse and they didn't expect him to live through the nigh. Now, a MRSA infection is at that time only contracted in the hospital and it is due to non-sanitary conditions. In other words, it was dirty. The resident that put the chest tube in was totally unprepared to do the procedure bedside. He didn't have a stethoscope, he didn't have the right needles. The nurses were unprepared, didn't know what to do bedside. It was a totally incompetent procedure. Up until he got into the intestive care unit, I would give them all F. After that, things went better.
    - Mary E. H.
  • A
    Kenmore Mercy Hospital NUC
    Intake was very good experience. Everyone was very caring and friendly while several pre-colonoscopy procedures were performed. I never waited too long at any step of the way, and was well-comforted throughout. The facilities were well taken care of.
    - Judith B.
  • B
    Overall it was an okay experience, but not excellent. The first nurse I had when I initially admitted was very kind and took good care of me.  Then and intern MD was assigned to my case.  He seemed a bit rigid and perhaps unsure of himself, and his bedside manner was quite serious. Being already nervous about what was going on, it did not make me feel very comfortable.  He did call in the MD on the unit, who was surprisingly a bit unprofessional and condescending towards this intern right in front of me.  Again, it did not help the situation or my comfort level as they were doing an exam and transvaginal ultrasound, and they were both males.  Plus there were nurses walking in and out, along with multiple doctors so I felt a bit overwhelmed and exposed.  The attending MD did come in to read my ultrasound (they were having trouble reading it with certainty) and she was very nice.  When it comes to treating me I think they did a decent job, and they were in communication with my primary OB doctor, which made me feel good.  Also, nursing staff did come in to check on me frequently, gave me pillows for my back, etc, and the discharge process was easy and clear.  I did have shot while there, and needed to return the next evening for the second shot.  I was instructed to come at 9PM, so got there about 10 min early.   When I first got there it seemed as if they were going to get me in right away. I was waiting for almost an hour (pregnant, tired, and miserable) without anyone checking in on me in the waiting room, although there was nobody else waiting and the receptionist could see me (plus I saw nurses in the back doing something on their personal cell phones).  My husband finally asked how much longer it would be, and within in minutes a nurse came out to administer the shot (this was at about 9:50) which took literally about 30 seconds to one minute from start to finish.  That experience left me feeling fortunate that I am not delivering at that hospital.
    - Allison T.
  • A
    Quaker Medical Assoc
    It is usually reasonably easy to get seen there. It is not a too small nor too large practice so you do not get lost. I have been going there for 20 years so they know me and my history. Their availability is good on an emergency basis but it takes a little while to get a well appointment with them.
    - Craig D.
  • A
    Primary Care of Western NY
    I had no problems with them. It's a doctor's office and the doctors there, they listen, they don't get appointments, you don't have to wait or anything. You can just walk right in there after you get an appointment but you can typically get in the same day. They are really good; they are not giving you a hard time. They will still see you but they you want to make an appointment for physical.
    - Sharon M.
  • B
    Went well. Staff were excellent and professional and very nice. Always willing to help. Improvements need to be made with check in area of delivery. Two general areas are just placed in waiting area- weird and impersonal.
    - Ed A.
  • F
    We were at the Sisters of Charity Hospital at approximately 8.30 pm. We left at approximately 7 am. We waited and waited. He got in to the emergency area to be seen at about 4 am, 4.30, so we waited out there all night. The staff were just cold. It is emergency: it is nothing personal. "We're short staffed, we're short this, we are sorry for the wait" What they told him, after we had waited for that long, was "Call up your personal physician." It was a waste, it was a wasted night. It was horrible. That is why I don't go to emergency rooms for myself.
    - sandra g.
  • F
    Niagara Falls Memorial Medical Center
    After I appealed the discharge to New York State allowing an extra week in the hospital; he was discharged to the Community Mission in Niagara Falls, where they showed more concern; and gave him better care than the hospital.  They helped him through the process of applying for Medicaid, gave him a warm place to sleep, and healthy meals.
    - Judy Z.
  • A
    They were very efficient. I had two of my three children there.  It was a good experience.  I haven’t been there and I don’t know if how it is now with cleanliness but at that time it was great.  The staff was great.  I had been to the maternity ward and I had healthy baby and everything was wonderful.
    - Debbie G.
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Hospitals in Buffalo

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