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Countertop Installation reviews in Buffalo

  • D
    Bpoxycrete - Concrete Countertoppers
    Did a terrible job on my countertop. Thomas said my "countertop is crap" after he did the job. There were coffee rings the day after countertop dried (said due to new epoxy), large haze (said due to too hot or too cold), drips on sides (said due to quality of previous countertop). Overall really bad experience. Pulled teeth to get a redo date. Posted pitcures of the damages. Bad communication. Lies. Unprofessional. He's really good at being a salesman. Took him to small claims, he didn't show up. Won. Pulled teeth to get him to pay back. Only way he did was him selling his house and me able to lein on it right from the start. It all took 7 months to get my money back and it was only for 425.
    - Chelsee J.
  • F
    Canterwood Cabinets
    Absolutely terrible - David Rohde the owner lack integrity and is very unprofessional. I ordered the product in May 2018; paid for the product in full June 4, 2018 and as of today August 15, 2018 have not received the product. Owner promised to refund my money $480 and he has failed on that promise. He refuses to return call or text messages. I would warn others that his business may be fraudulent. BUYER BEWARE!! Do not do business with this man!!!
    - Chuck M.
  • D
    Reuse Resurface
    Scott came to our home to give us a quote on resurfacing our kitchen countertops. His price was reasonable, and I liked the process he was going to use and the fact that minimal fumes would be emitted which was a big concern for my family. Because of the colors of our tile backsplash, Scott recommended a sandstone color which was more of a solid color. I was hesitant because I originally wanted something more granite-like. As i was looking through the color selection, Scott decided he didn't want the job because he thought I would be unhappy with the color. I was taken aback because I liked all of the colors and was just trying to see what would be best. He left, and a few days later my husband contacted him to say that we really thought that the sandstone would look best, and we were happy with that color. He agreed to do the job. After the job was completed, I was in fact happy with the color, however I pointed out a spot on the edge of the counter that had no finish. He said it was a minute spot and what did I expect for $700. I couldn't believe it. He tried to touch it up with some caulk which looked terrible and then went to get the container of sandstone and tried to cover the area by hand which looked too thick to me. I asked him to leave me with the sandstone container so I could do the touchup, which I discovered was difficult to do. Upon examination, my husband and I found 12 to 15 areas that were missing finish on the edges because you could still see the black edges of the old countertop underneath his application. We even discovered an area that was missing the topcoat finish. I texted Scott and addressed all of the problems and included pictures as well. I was not at all unpleasant and said I looked forward to hearing from him. In response, Scott sent me the nastiest text I have ever seen. He said my pictures were ridiculous, my expectations were totally unreasonable, and he did a beautiful job. He said several other nasty remarks and ended by saying that if I continue to hassle him he would contact his attorney. I don't even believe he looked at the pictures. He never offered to come out to see if he could rectify the situation. I was horrified by his response, and now I have to pay another company extra money to sand off his finish before applying a new surface. The new company also said that it was not a good job and even pointed out other mistakes that I had missed. Needless to say I would never recommend Reuse Reservice.
    - Joanne W.
  • A
    Cabinets Plus Remodeling
    It turned out absolutely beautiful! Ron is one of the best salespersons I have ever dealt with. He always answered or returned my calls in a timely manner. The workers were very nice and Bill the gentleman who did most of the refacing knew his craft and did a wonderful job. Gene did a great job on the countertop and Jeff went for parts and made sure the job was being done right. They started the work exactly when they said they would. It amazed me how all the parts that were needed (and there were lots of parts) were delivered and ready to install as the job moved right along. Ron came by today to see how great it turned out. I will definitely recommend them to family and friends. Thanks again guys for making my kitchen beautiful again!
    - Paula K.
  • A
    Reuse Resurface
    Scott and his workers were an absolute god send. My kitchen has not been redone since the mid 60's and needed quite the facelift, Scott more than delivered in a fraction of the time and cost of a full kitchen gut. I now have a whole new kitchen, I got it in less than 2 weeks. Scott was very transparent throughout the whole entire process, letting us know exactly when he was coming and what I should expect everyday of the transformation. The work that was done was prestine, clean, and honestly goregeous. I could not have asked for a better person to work with than Scott and I would recommend his honest service to everyone.
    - Rebecca H.
  • D
    AAA Jimmy's Custom Cabinets
    He told me on a friday that he would be at my house late morning on Monday. I called him after 12 pm to see if i got it wrong, he said, he'd be over more like 1 pm. Around 1:30 pm he told my husband by 2 at the latest. This went on until 5:20 pm when I called and he said he was close by and I said my husband said if you are not here in 10 minutes forget it. He said I am sorry you feel that way and never showed up. We felt if he wasn't reliable for an estimate, how would he be once he got the job!
    - Paula K.
  • A
    SHELL FAB & DESIGN INC
    The Shell Fab staff helped me find a unique top for my kitchen. All the people did a great job. It was done in a timely manner and the installers very professional. The top looks beautiful and they left everything today! I can't say enough about how please I am.
    - Barb P.
  • A
    DCE Polymer
    it was fantastic. People saw the work and ask me for his number!! There no hidden cost what he said was what it was he showed up on time I loved that It was a true pleasure to have him do work for. He finished the job on time and finished when he said he brought his on tarps covered everything up. It was just NICE!! even my dog liked him and he dosen't like anyone.
    - Candy D.
  • A
    KEN-TON FABRICATORS INC
    They replaced the countertops with Corian, replaced the double stainless sink and the faucet. Kitchen looks great cannot find any seams in the countertop and raised the stove so it is even with the countertop.
    - Rosalind W.
  • F
    KREATIVE KITCHENS & BATH
    The person who answered the phone stated I would have to bring in my own measurements if the countertop was the only thing I wanted done. I asked how to measure as I thought this would be difficult. She hung up on me.
    - Rosalind W.
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Countertop Kitchen Installers in Buffalo

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