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Oriental Rug Cleaning reviews in Brooklyn

  • A
    My wife and I could not have asked for better service from Megerian. Professional, on time, excellent value, and the Megerian experience in the rug industry is clear in the quality of their work. We had forgotten how vibrant and beautiful our rug was! I would highly recommend Megerian for any rug cleaning needs.
    - Jonathan T.
  • A
    NY Steamers
    Great experience overall. Made my oriental rug brand new again! I will 100% be using NY Steamers again. Trustworthy, honest, reliable, and outstanding customer service. Do yourselves a favor and look no further. You will be 100% satisfied. They won't leave until they know your 100% satisfied with the job. And to top it off, they ended up giving me a package deal and cleaned my upholstered sofa for me as well.
    - ALiza E.
  • A
    On Time Carpet
    Great! Nathan, the owner services most or all of the customers himself. He is a really nice, reliable, generous guy who went above and beyond, actually helping me transport a carpet to storage after he delivered my clean ones. He originally set up a time to come look at my rugs, and determined that they should be cleaned at his facility, though he also does a lot of work onsite - it depends on the rug, carpet, furniture, etc. My cleaned rugs were delivered on time and looked wonderful.
    - Diane D.
  • A
    NY Steamers
    What a find! It took me a while to find NY Steamers and someone I could trust with my expensive oriental rug. I couldn't have been more pleased with the entire process - service, care, quality of work ... pricing is very fair. I'd been taking my rugs to another establishment that took forever and wasn't as great of a quality job as NY Steamers completed. Fantastic! Happy to recommend!
    - Mai S.
  • A
    HAYKO Fine Rugs & Tapestries-Oriental Rug Cleaning, Repair, Evaluation, and Showroom
    Well. The rug looks much better than it had when it was picked up for repair. My only complaint was that I had asked for a new rug pad, without discussing the type of pad to be provided. When the rug was delivered it was accompanied by a simple rubber mat, which I could have easily purchased on my own, at much less cost. I was assuming that a rug dealer would have given me the better, thicker type of pad that is more protective of a rug and that has a non-skid bottom with a more felt-like top. Next time I will be more specific.
    - Dana K.
  • A
    On Time Carpet
    Nathan was amazing. He came right on time and did a great job. His work took out 90% of the stains. Normally, this would be enough for most professionals.. BUT, Nathan called us back numerous times to check in and make sure that the stains were 100% out. For him it was a matter of personal and professional pride. He voluntarily came back 2 weeks later, with a different, more versatile machine that added a different type of scrubbing & cleaning motion that effortlessly cleaned out the remaining 10% stain. He DIDN'T CHARGE ANY EXTRA FOR THIS. He just wanted to do it to make sure we were happy. In the end, basement carpet is now very very clean and stain free, we're not worried about mold or mildew, and our faith in the utter & complete Professionalism of hard working techs like Nathan from OnTimeCarpet has been restored. Nathan also dry-cleaned a silk rug we had upstairs that needed TLC. He took it away, brought it to a special service and returned it clean and pristine.\ We would definitely recommend this operation. Great Job Nathan. Thanks!
    - Josh L.
  • A
    On Time Carpet
    Everything went very well.  Nathan and his helpers were polite, cheerful and very careful with my furniture when removing and returning the rugs.  Nathan explained different options to me and offered opinions when asked.  He was delayed when he brought the rugs back because of heavy rain and bad traffic, but he and his office kept in touch with me to let me know his ETA.  He made certain that I was happy with the placement of the pads and rugs before he left.
    - Elizabeth J.
  • F
    Sunlight Fine Rug Care
    I can hardly believe that anyone would honestly write the
    kind of glowing reviews about Sunlight that led me to deal with this company. In
    fact I can hardly believe my own foolishness in agreeing to let them handle my
    rugs.  Never, never again will I make this mistake.
    Nick, the man who came to give me an ?estimate?, quoted a
    price that was more than three times what Bloomingdales had charged me to clean
    the same rugs in 2013, and when I said that was way too much, he protested that
    he had his ?man with the truck outside?. I said I had called for an estimate,
    not the job, and he began to tell me how valuable the rugs were and what
    terrible shape they were in, all the while reducing the price of cleaning. He
    pointed to a dark place in the rug pattern and said it was mold.  (Mold in a rug that had been cleaned just a
    little over two years before and had lain in the middle of my living room, not
    in an attic or basement; mold, though there had been no major spills and no
    spills of any kind that had not been tended to immediately.) Ridiculous. But it
    had been my thought that perhaps the rugs deserved a special cleaning this year,
    and when the price reached a nearly reasonable
    level, I caved. The more fool.
    Nick?s man appeared immediately and began taking up the
    rugs, exposing what to my surprise were badly worn pads (not replaced at last
    cleaning), and I agreed to purchase new pads. 
    Did I want Scotchgarding? Yes, certainly, and the price leapt again. But
    by then the rugs were up and gone, and I was left standing with a hastily
    written form.
    At least maybe they?ll do a super job, I told myself.  Then after two weeks, the promised time of
    cleaning went by, and no rugs. I called and Haim said, ?You?re in a hurry?? I
    said I just wanted the rugs as promised. One was ready, I was told; the other
    would need more work.
    Indeed. When the two rugs finally arrived, the smaller rug
    had a considerable section of fringe missing. I pointed it out to the man
    delivering the rug, and he took the rug back with no protest. Then began a
    string of emails between Haim and me.
    ? . . .our wash process doesn't not hurt the rugs in any way,? Haim wrote, ?probably those
    fringes or to be accurate the parts that the fringes got damaged were very dry
    and they fell off in the wash.? (these were the same rugs that were called
    moldy by Nick) ?Otherwise the whole fringes all along would have been damaged.
    Never the less i am not arguing with you in anyway ?? Haim did replace the
    fringes, and approximately seven weeks from the day the rugs were taken,
    I finally had both back.
    I also had the first of two detailed invoices, which I?d insisted on receiving. The first
    listed ?Area rug cleaning, mold treatment and mildew care; Area rug sanitation
    and disinfection; Area rug, hand wash and PH Balance: Area rug, final wash and
    deodorizing; Padding, pads for both rugs.? There were no prices for any of these,
    simply the  total after a line of zeros. No mention of Scotchgarding.
    I insisted on individual pricing and finally received a second invoice with
    detailed pricing. Still no mention of the Scotchgarding that had supposedlyies
    sent Nick?s estimate soaring.
    I like the idea of giving small business people a break, but no more. This was a perfectly
    dreadful experience. 

    - Judith F M.
  • A
    New York Carpet Cleaning, Inc.
    It was fine. They did a good job. I was very satisfied with the result. I can't remember anything negative. The rug was older so it wasn't like it came out looking like it was brand new but it definitely made a difference in appearance. As far as I remember, the whole transaction was fine.
    - Jennifer W.
  • A
    Sunlight Fine Rug Care
    Sunlight did an excellent job. We've had this Poruguese needlepoint rug for about 30 years and it needed a lot of work since it has  been in our living room for all that time. I only checked good on the price because I really did not know the going rates and it was a lot of money.
    - Aliette G.
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Rug Cleaners in Brooklyn

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