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Find Top-Rated Brooklyn Home Warranty Companies

There are 12 top-rated home warranty companies in your area.

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Home Warranty reviews in Brooklyn

  • F
    Choice Home Warranty
    I didygo well. CHW is supposed to fix or replace the unit. I paid the technician $60 service call. I was told it couldn���t be repaired and CHW is going to send me $100. Less the $60 I paid I���ll be getting a grand total of $40. Unbelievable.
    - ALAN G.
  • B
    East Coast Mechanical
    I am overall happy with their price and service, but attempting to modify contract upon renewal was difficult. They do/did not appear to have sufficient staff to respond timely upon first attempt to communicate, and took too long to return my calls.
    - ALVIN H.
  • F
    Choice Home Warranty
    They were supposed to cover things in which they refused. I had a toilet leak, they sent 2 different plumbers in which both informed me the entire toilet would have to be changed in which they refused to cover.  This should have been covered in the warranty but they refused to pay  for it even after their plumbers came out and suggested it. They have refused to cover things that they explicity and verbally said they would. The only compensation they were willing was an extension of the policy which was useless because the policy didn't pay for anything. They talked me into roof coverage only later to say my type of roof was not covered.
    - Cheryl W.
  • F
    HomeServe USA
    Called in Marched to have my air conditioner serviced. Was told to call back in end of April when the weather would be warmer. Called again on April 22 nd and was told they cannot service my air condition system until after June 1st. I am on a service contract so I do not want to pay another co
    - Kirsten F.
  • D
    HomeServe USA
    I have carried a service contract with my gas utility for over a decade covering maintenance and repairs on my hot water heater and furnace. The utility, National Grid, out-sourced the warranty service to HomeServe USA in 2012. Last month, my hot water heater began shutting itself off intermittently, so I called HomeServe to report the problem so they could provide me with the and quot;prompt, expert serviceand quot; that they advertised and that I had been paying for all of these years.
    HomeServe informed me that I would have to wait 10 days for the next available appointment to have my hot water heater repaired. Ten days without hot water before they would even look at it - so much for prompt service. When the technician arrived he determined that the controller unit needed to be replaced, but he didn't have any on the truck. After waiting another week without hot water, another technician arrived with the new controller, but could not install it because there had been a redesign of the controller requiring that a new, redesigned burner unit also be installed. Unfortunately, he did not have a burner unit on the truck. After another few days, a third technician arrived to install the parts. The hot water heater is now in good, working order.
    Bottom line is that my family had to put up with no hot water for almost three weeks even though we maintained a contract for the specific reason that we wanted priority service in the event of an equipment breakdown. HomeServe USA did not provide prompt service to my family and we are dropping our contract with them.
    PS: Each of the three appointments we had with HomeServe USA were in the afternoon. An afternoon appointment with HomServe means that you have to wait from 12 noon until 6pm. The company does not show its customers the respect to provide prompt appointments and then expects the customers to wait around for HOURS waiting for them. Isn't this what people can't stand about the cable companies?
    - John F.
  • F
    Arkidus Home Protection
    We had electrical work done by them, but then I had some plumbing issues that I tried to call them to come out and fix since I have a warranty with them. I have been trying to contact them and they don't answer, don't return phone calls, and my property manager said she heard they were maybe out of business due to fraud. She tried calling them, and then I tried and still got no answer. When I call there is a busy tone on the phone.
    - John R.
  • A
    Home Serve USA
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    - Lorraine E.
  • A
    Home Serve USA
    I have been using them for many years. The cost was covered under my contract. I like their professionalism. They do whatever they have to do until the job gets done.
    - Lorraine E.
  • B
    FIRST CHOICE HOME IMPROVEMENTS
    somewhat useful but kind of complicated. They kept sending a sewer person for a plumbing problem. Once I was able to use my own plumber it was much easier
    - Nina T.
  • A
    HomeServe USA
    I am very happy with their services.
    - David K.
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Home Warranty Companies in Brooklyn

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